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Prince of Wales Hotel

2.5 star property

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Photo gallery for Prince of Wales Hotel

Property grounds
Food and drink
Lobby sitting area
Lobby
Desk, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alberta-5, Waterton National Park, Waterton Park, AB, T0K 2M0
  • Place, Waterton Lakes National Park
    ‪1 min walk‬
  • Place, Waterton-Glacier International Peace Park
    ‪1 min walk‬
  • Place, Waterton Marina
    ‪14 min walk‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Mountain View

Desk, free cots/infant beds

Standard Double Room, 1 Bedroom, Mountain View

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Bedroom, Lake View

Desk, free cots/infant beds

Standard Double Room, 1 Bedroom, Lake View

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Bedroom, Mountain View

Desk, free cots/infant beds

Standard Room, 1 Bedroom, Mountain View

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 5th Floor Lakeside Queen

5th Floor Lakeside Queen

5th Floor Lakeside Queen

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Prince of Wales Hotel

Hotel in Waterton Park with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a picnic area, and a front-desk safe are onsite.
Prince of Wales Hotel offers 86 accommodations. Bathrooms include shower/tub combinations and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Prince of Wales Hotel. During your stay, you're just a quick walk from Middle Waterton Lake. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Within a 15-minute walk of Middle Waterton Lake and Waterton Marina
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and a picnic area are also featured at Prince of Wales Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Waterton Park hotel.

Prince of Wales Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 12.60 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 20 and May 20.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2.1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 12.60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Prince Wales Hotel Waterton Park
Prince Wales Hotel
Prince Wales Waterton Park
Prince Wales
Prince of Wales Hotel Hotel
Prince of Wales Hotel Waterton Park
Prince of Wales Hotel Hotel Waterton Park

Prince of Wales Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 476 reviews
Rating 8 - Good. 132 out of 476 reviews
Rating 6 - Okay. 39 out of 476 reviews
Rating 4 - Poor. 23 out of 476 reviews
Rating 2 - Terrible. 6 out of 476 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! The restaurant was impressive with great food and meal was excellent.
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Travelled with group
Disliked: Amenities, property conditions & facilities
The property was borderline decrepit, with thin walls/old carpet in rooms &unsafe large single pane window in the bar. Grounds looked kind of grubby immediately surrounding the hotel. The lake of course was beautiful. The staff were very good, and the beds comfy, but the hotel overall compares poorly to other historic icons like the Banff Springs
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was draughty… it’s old . But it was beautiful you truly can’t buy that view. Staff multi cultural so lovely hearing all their stories… rooms old but beautiful most comfortable beds. Yes anyone can nitpick if they want , but truly a beautiful majestic spot..
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*friendly, extremely helpful staff *Excellent views *Morning coffee and fruit *Comfortable bed *Hikes right outside the door. -Can get incredibly windy for over 24 hrs straight -long overdue for a good paint job and some weatherproofing
Stayed 3 nights in Sep 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice....but

Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Sonja

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location for this hotel is wonderful. Outstanding views which take your breath away. The hotel is a beautiful time piece and lovely to look at. The young staff are pleasant and very helpful. Sadly that’s where the good things end. Do not expect anything approaching a good night’s sleep due to the noise from other rooms despite wearing ear plugs! There is no coffee after 10 am unless you buy it from the gift shop. There was no tea available at all. It says that residents have free tea and coffee from 6.00am to 10.00am yet on leaving the hotel charges $25 for ‘amenities’ which is parking plus the coffee and non-existent tea!! The only water to be had is located down a steep flight of stairs which is not accessible if you have mobility issues. You have to ask for hairdryers at the reception. On top of all of this are the swarms of flies everywhere! The notices explain that due to being in a national park the hotel can’t get rid of them. It’s awful and we had several bites. The rooms are very cramped and dark. There is a smell of manure everywhere. We were very sad as this was going to be a real highlight for our trip.
Stayed 2 nights in Sep 2025

6/10 Okay

oh yoon

Travelled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Disliked: Amenities
I would not have stayed just for the experience if I knew what I was getting. A room with no extras, no AC, no coffee maker, the one ice machine is in the basement many floors from the room. The rooms can hear every door closing, every person walking around the room and can even hear a person in the room next to us on the phone. Just an old hotel. Not worth the cost, though a very unique place and a gorgeous view. Everyone has to make that call themselves, but for me and my family…we would not stay here again. Get down on the lake with all the hotels with normal stuff.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sherrie, Redlands

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing scenery and nice staff
Stayed 1 night in Sep 2025

6/10 Okay

Betsy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place To Stay!

Beautiful Hotel and Town in Waterton National Park. Excellent food and service, Comfy rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Place was historic! Definitely an amazing stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elza, Calgary

Stayed 1 night in Sep 2025

10/10 Excellent

LORI, OXFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms were comfy & clean. The hotel itself is a masterful piece of history with it’s 98 year old wooden architecture. Very cool! The whole Welsh thing could be toned down. It’s a little too much. The Staff were mostly young visa workers whom were awkward & not cohesive in their costumes & attention to details & speaking confidently. I overheard one server only talking to 2 very uninterested patrons about how she couldn’t wait to leave & go back to New Zealand. I saw no Senior management present at anytime. With a hotel of this calibre & given it’s incredible history, that the staff should be more seasoned & attentive. Also, the menu was ok. It could be re-vamped to reflect more classics & have more locally sourced ingredients.
Stayed 1 night in Sep 2025

4/10 Poor

Linda Jean

Stayed 2 nights in Aug 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing views and nearby hiking and dining options. Staff were amazing and knowledgeable. Each night offering an info session about the property was a nice touch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025