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Quest Atrium Serviced Apartments

3.5 star property

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Photo gallery for Quest Atrium Serviced Apartments

Superior Studio
Front of property – evening/night
Interior
Indoor pool
Fridge, microwave, stovetop, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Breakfast available
  • Housekeeping
  • Parking available
  • Kitchen

Explore the area

Map
154 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Family Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Quest Atrium Serviced Apartments

Aparthotel with a sauna, a quick walk to Botanic Gardens
Along with a sauna, this smoke-free aparthotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a front-desk safe are onsite. Each apartment provides an LED TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include free WiFi and a coffee/tea maker.
Quest Atrium Serviced Apartments offers 50 accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch LED televisions come with premium cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Wellington aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna.
Our customers tell us they can't get enough of the helpful staff at Quest Atrium Serviced Apartments. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. Built in 2004, this comfortable aparthotel has 50 apartments on 9 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a sitting area
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a steam room and a sauna
  • Within a 10-minute walk of Botanic Gardens and Beehive
As a guest of Quest Atrium Serviced Apartments, you'll find a sauna, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Quest Atrium Serviced Apartments also features complimentary use of a nearby fitness facility, a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool and health club at a partner property.

This 3.5-star Wellington aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Access to nearby indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 to 15 for adults and NZD 15 to 15 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 50-inch LED TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the airport

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 50 units
  • 9 floors
  • Built in 2004

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day.
Guests 16 and older have access to the fitness center and heated pool at Habit Health, 656 yards (600 meters) away. Guests must complete registration before accessing the facilities. Last entrance is 1-hour before closing, daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.00 per day.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 15 for adults, and NZD 15 to 15 for children
  • Self parking fee: NZD 25 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 30.00 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Atrium Serviced Apartments
Quest Atrium
Quest Atrium Apartments
Quest Atrium Serviced
Quest Atrium Serviced Apartments
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Wellington
Quest Atrium Serviced Apartments Apartment Wellington
Quest Atrium Serviced Apartments Apartment
Quest Atrium Hotel Wellington
Quest Atrium Wellington Hotel
Quest Atrium Serviced Apartments Aparthotel
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Apartments Aparthotel Wellington

Quest Atrium Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1409 reviews
Rating 8 - Good. 618 out of 1409 reviews
Rating 6 - Okay. 308 out of 1409 reviews
Rating 4 - Poor. 130 out of 1409 reviews
Rating 2 - Terrible. 32 out of 1409 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was a good size and well laid out for two singles travelling together. The location was quiet, but that means that restaurants and groceries were an av. walk away (took uber back). It was an older apartment, a bit worn but the bonus was the washing machine in our apartment. Communication was fast.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Comfortable, won’t go back!

Room was comfortable, good size. Beds were comfortable. Floors were very sticky and not clean. We stayed on a weekend and they don’t do room cleaning on a Sunday, so we didn’t get fresh towels or our coffee replenished - if they aren’t going to service the room they should at least leave enough coffee for two days. Parking was really tight and the lift made concerning sounds.
Stayed 2 nights in Feb 2025

8/10 Good

Cathryn

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Sally

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Check in experience excellent. Very helpful. Well set up room. We had the smaller unit but everything was just right.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort

Highly recommend.

Great communication with good check in instuctions for parking. Clean and comfortable. Everything was superb. Got a phone call after check out to say i had left something in room, best service!!!! Highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Renata

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Fraser

Looking a little tired
Stayed 2 nights in Jan 2025

2/10 Terrible

Julian

Travelled with partner
Disliked: Cleanliness
We arrived late at night and in the following morning when we put the pulled the overlay off the bed to straighten it there was a brown strain underneath. As we were in a hurry to get out we didn't investigate too much. However, when we returned, again late at night and pulled back the sheets to get into bed, they had remade the bed and this time the stain was on the inside and it would have been touching skin. On ınvestigation it was excrement. They couldn't have cleaned the sheets after the previous guests and just remade the bed, not only for us as new guests but then again the following morning, how disgusting. When brought to their attention the following morning the reply was we will get back to you and nothing more. Appalling. If I could give a zero rating I would and if I hadn't paid in advance I wouldn't have paid either. For me it demonstrates a lack of attention and care.
Stayed 2 nights in Jan 2025

2/10 Terrible

Wing yi

Disliked: Cleanliness, property conditions & facilities
It was a terrible stay. My only window faced the atrium, which is still technically indoors. The design of the atrium caused sound to echo and amplify even the smallest noise. As a result, I had to keep both the window and door closed, making the room extremely stuffy with no airflow. The portable air conditioner was preset to 19°C, which was uncomfortably cold for me, and the setting couldn’t be changed. On top of that, it was unbearably noisy—it felt like sleeping next to an engine. I had no choice but to turn it off. I requested a room change to one with a window facing the street, but my request was refused with unconvincing excuses, such as the rooms not being clean. I definitely won’t be coming back. Staying here felt like living in a basement.
Stayed 3 nights in Jan 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Property central to many landmarks
Stayed 2 nights in Dec 2024

6/10 Okay

Giuseppe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In almost walkable distance from city center but nothing within 5 minutes walking
Stayed 3 nights in Jan 2025

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, amenities
Not pleased that it was not obvious that the pool is 400 metres away and closed on statutory holidays. If you are passionate about the environment put more plates and cutlery in the kitchen so the dishwasher can be run fewer times. All staff on site were excellent.
Stayed 4 nights in Dec 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment. It was clean and tidy, with decent kitchen facilities, and suited our needs well. As a few people have stated, the pool is NOT on site, and im not the only person who thought it was at the apartments. This was UNCLEAR on the Expedia listing. It needs to be made clear that it is 700m down the road in a gym, and also needs to be clear that children are not allowed to swim there. My daughter was dissapointed after showing her the pool photo from expedia listing
Stayed 2 nights in Dec 2024

8/10 Good

Hennessy

Liked: Cleanliness, amenities, property conditions & facilities
It was extremely comfortable, quiet, and made me feel really safe in a city that I'm not from. I've had my itinerary for my trip all planned. But whenever I need to leave in the morning to go somewhere, it's so difficult for me to go out because of how comfortable I am in the apartment. I honestly miss the place already. 9.5/10 will come back again when I'm in Welly.
Stayed 2 nights in Dec 2024

6/10 Okay

Alanah

Disliked: Cleanliness, property conditions & facilities
Very old and tired. Badly ventilated. They don't clean apartments on Sunday, we checked in on Saturday, we went out Monday and got back at 4:30pm and the room still wasn't serviced - so two days, when I contacted reception they said they come late in the day (4:30pm!!) next day housekeeping was a quick bin empty and some clean towels, we were there for 4 days and pretty basic care. Two bedrooms, comfy queen beds but tiny, tiny room so you have to walk around the beds. On main road so noisy plus a lot of perm residents coming and going
Stayed 4 nights in Nov 2024

4/10 Poor

Charis

Business traveller
Disliked: Property conditions & facilities
The property was not maintained well. When i got oit of the elevators to my floor i was met with a really strong odour which was permiated through the whole floor and my room.
Stayed 2 nights in Nov 2024

8/10 Good

Gavin, Prebbleton

Business traveller
Liked: Cleanliness, property conditions & facilities
Noisy. Too much light coming in around the curtains.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great appartments. Very spacious. Good reasonably priced stay.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Watch out for hefty deposit charge

Hotel itself was good, however they charge a significant “deposit” even though the room is fully pre-paid and there is no mini-bar etc. Still waiting for the deposit to be released to my personal card a number of days later. Nobody else does this in the city - beware.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Handy
Stayed 1 night in Oct 2024