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DoubleTree by Hilton West Kelowna

4.0 star property

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Photo gallery for DoubleTree by Hilton West Kelowna

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Terrace/patio
Exterior
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Westbank Centre Park
    ‪4 min walk‬
  • Place, Off the Grid Organic Winery
    ‪11 min walk‬
  • Place, Gellatly Bay Waterfront
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Fitness room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property
TownePlace Suites by Marriott West Kelowna
Westbank
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 1,379 reviews
The price is €128
includes taxes & fees
21 Jun - 22 Jun
TownePlace Suites by Marriott West Kelowna

About this property

DoubleTree by Hilton West Kelowna

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site.
During your stay at DoubleTree by Hilton West Kelowna, you're just a quick walk from Westbank Centre Park. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute drive from Okanagan Lake and 7 minutes from Quails' Gate Estate Winery
  • Dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton West Kelowna offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square meters) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a convenience store. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton West Kelowna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (76 centimetre high)
  • Lift (81 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honours mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

DoubleTree by Hilton West Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 290 reviews
Rating 8 - Good. 62 out of 290 reviews
Rating 6 - Okay. 17 out of 290 reviews
Rating 4 - Poor. 12 out of 290 reviews
Rating 2 - Terrible. 13 out of 290 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben and Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, service was great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, wonderful staff, great restaurant & bar
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

kari

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility with excellent staff. Would stay again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- room was amazing and clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and easy check in. I onow the pool was under maintenance but looking forward to my next visit to use the pool. Rooms were amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff are amazing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anousheh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, breakfast, and room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff helpful and fast checkinn
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, spacious rooms and shower area. Will definitely have it between our options next time we are in Kelowna
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Garth

Liked: Cleanliness, amenities, property conditions & facilities
Best ever staff!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Very nice Hotel with great restaurant/pub
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brianne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice pool and great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable bed. Great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Habibur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Kelowna. We enjoyed our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was really courteous, friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very comfy and clean room with all the amenities you would need, plus it has a great bar.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Wonderful stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was perfect and the attached Restaurant was amazing! Food and service were outstanding!!!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

sappir rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has excellent food and staff, and the bar was well stocked
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, property, room was very clean and excellent!
Stayed 1 night in Sep 2025