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Aparthotel

Lost Lake Lodge by Whistler Premier

4.0 star property

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Photo gallery for Lost Lake Lodge by Whistler Premier

Exterior
Outdoor pool, pool loungers
#107 Lost Lake 1 Bedroom | Living area
Property grounds
# 103 Lost Lake 2 bedroom | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
4660 Blackcomb Way, Whistler, BC, V0N 1B4
  • Place, Fairmont Chateau Whistler Golf Club
    ‪8 min walk‬
  • Place, Whistler Blackcomb Ski Resort
    ‪14 min walk‬
  • Place, Scandinave Spa Whistler
    ‪7 min drive‬
  • Airport, Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪10 min drive‬

Room options

View all photos for # 317 Lost Lake 1 Bedroom

# 317 Lost Lake 1 Bedroom | Living area

# 317 Lost Lake 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for # 210 Lost Lake 1 Bedroom

# 210 Lost Lake 1 Bedroom

# 210 Lost Lake 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for # 302 Lost Lake 1 Bedroom

# 302 Lost Lake 1 Bedroom | Living area

# 302 Lost Lake 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for # 407 Lost Lake 1 Bedroom

# 407 Lost Lake 1 Bedroom | Living area

# 407 Lost Lake 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for # 221 Lost Lake 1 Bedroom

# 221 Lost Lake 1 Bedroom | Living area

# 221 Lost Lake 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for # 412 Lost Lake 1 Bedroom

# 412 Lost Lake 1 Bedroom | Living area

# 412 Lost Lake 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for # 103 Lost Lake 2 bedroom

# 103 Lost Lake 2 bedroom | Living area

# 103 Lost Lake 2 bedroom

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for #222 Lost Lake 1 Bedroom

#222 Lost Lake 1 Bedroom | Living area

#222 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for #417 Lost Lake 1 Bedroom

#417 Lost Lake 1 Bedroom | Living area

#417 Lost Lake 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #107 Lost Lake 1 Bedroom

#107 Lost Lake 1 Bedroom | Living area

#107 Lost Lake 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #102 Lost Lake 1 Bedroom

#102 Lost Lake 1 Bedroom

#102 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #223 Lost Lake Studio

#223 Lost Lake Studio

#223 Lost Lake Studio

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for #208 Lost Lake 1 Bedroom

#208 Lost Lake 1 Bedroom | Living area

#208 Lost Lake 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #310 Lost Lake 1 Bedroom

#310 Lost Lake 1 Bedroom | Living area

#310 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #314 Lost Lake 2 Bedroom

#314 Lost Lake 2 Bedroom | Living area

#314 Lost Lake 2 Bedroom

  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for #401 Lost Lake 1 Bedroom

40-inch flat-screen TV with cable channels, fireplace

#401 Lost Lake 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for #305 Lost Lake 2 Bedroom

#305 Lost Lake 2 Bedroom | Living area

#305 Lost Lake 2 Bedroom

  • 37 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for #406 Lost Lake 1 Bedroom

#406 Lost Lake 1 Bedroom | Living area

#406 Lost Lake 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #410 Lost Lake 1 Bedroom

#410 Lost Lake 1 Bedroom | Living area

#410 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for #227 Lost Lake 1 Bedroom

#227 Lost Lake 1 Bedroom | Living area

#227 Lost Lake 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for #322 Lost Lake 1 Bedroom

#322 Lost Lake 1 Bedroom | Living area

#322 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #320 Lost Lake 1 Bedroom

#320 Lost Lake 1 Bedroom | Living area

#320 Lost Lake 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #526 Lost Lake 2 Bedroom

#526 Lost Lake 2 Bedroom | Living area

#526 Lost Lake 2 Bedroom

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for #510 Lost Lake 1 Bedroom

#510 Lost Lake 1 Bedroom | Living area

#510 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for #212 Lost Lake 1 Bedroom

#212 Lost Lake 1 Bedroom | Living area

#212 Lost Lake 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #426 Lost Lake 2 Bedroom

#426 Lost Lake 2 Bedroom | Private kitchen

#426 Lost Lake 2 Bedroom

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for # 522 Lost Lake 1 Bedroom

# 522 Lost Lake 1 Bedroom | Living area

# 522 Lost Lake 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for #419 Lost Lake 1 Bedroom

#419 Lost Lake 1 Bedroom | Living area

#419 Lost Lake 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for #220 Lost Lake 1 Bedroom

#220 Lost Lake 1 Bedroom | Living area

#220 Lost Lake 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for #324 Lost Lake 2 Bedroom

#324 Lost Lake 2 Bedroom | Living area

#324 Lost Lake 2 Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for #416 Lost Lake 1 Bedroom

#416 Lost Lake 1 Bedroom | Living area

#416 Lost Lake 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #206 Lost Lake 1 Bedroom

#206 Lost Lake 1 Bedroom | Living area

#206 Lost Lake 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for # 201 Lost Lake 1 Bedroom

# 201 Lost Lake 1 Bedroom | Living area

# 201 Lost Lake 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for #203 Lost Lake 2 Bedroom

#203 Lost Lake 2 Bedroom | Living area

#203 Lost Lake 2 Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for #323 Lost Lake Studio

#323 Lost Lake Studio | Living area

#323 Lost Lake Studio

  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Condo (#425 Lost Lake 2 Bedroom)

Condo (#425 Lost Lake 2 Bedroom) | Living area

Condo (#425 Lost Lake 2 Bedroom)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for # 414 Lost Lake 2 Bedroom

# 414 Lost Lake 2 Bedroom | Living area

# 414 Lost Lake 2 Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Lost Lake Lodge by Whistler Premier

An outdoor pool, a fitness center, and self parking are available at this smoke-free aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include concierge services, laundry facilities, and tour/ticket assistance. Each apartment boasts a fireplace and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Lost Lake Lodge by Whistler Premier offers 36 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Whistler aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Lost Lake Lodge by Whistler Premier, you're just a quick walk from Lost Lake Park. You'll find features like free WiFi in public areas and a free area shuttle, plus an outdoor pool. Built in 1996, this upscale aparthotel has 36 apartments on 5 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a fireplace
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, an elevator, and a lobby fireplace
  • Onsite recreation includes a gym
  • 15 minutes by foot from Whistler Blackcomb Ski Resort and a 5-minute drive from Whistler Mountain Bike Park
  • Free local-area shuttle service
Lost Lake Lodge by Whistler Premier offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A free area shuttle within 2 kilometers is available. A vending machine, tour/ticket assistance, and concierge services are also featured at Lost Lake Lodge by Whistler Premier. For a fee, parking is available.

This 4-star Whistler aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 kilometres
  • Ski shuttle nearby
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Fully-fenced

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Billiards/pool table
  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 5 floors
  • Built in 1996
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [4557 Blackcomb Way]
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 4557 Blackcomb Way
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 15361, 13660, 13661, 13628, 13648, 13642, 13664, 13665, 13662, 13663, 13641, 13668, 13646, 13669, 13644, 13666, 13667, 14932, H141212437, 14783, 13672, 13650, 13639, 13659, 13638, 13675, 13631, 13654, 13674, 13652, 13630, 13635, 13657, 13658, 13633, 13655, 13656
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Lost Lake Whistler Premier
Lost Lake Premier
Lost Lake Lodge
Lost Lake By Whistler Premier
Lost Lake Lodge by Whistler Premier Condo
Lost Lake Lodge by Whistler Premier Whistler
Lost Lake Lodge by Whistler Premier Condo Whistler

Lost Lake Lodge by Whistler Premier Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 758 reviews
Rating 8 - Good. 243 out of 758 reviews
Rating 6 - Okay. 109 out of 758 reviews
Rating 4 - Poor. 35 out of 758 reviews
Rating 2 - Terrible. 16 out of 758 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea, Coquitlam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and quaint. Well kept. Friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, code was easy to figure out there was 6 of us and we had good space
Stayed 4 nights in Jan 2026

10/10 Excellent

lori

Liked: Cleanliness, amenities
Excellent place to stay in Whistler
Stayed 2 nights in Jan 2026

10/10 Excellent

Arkadi

Liked: Cleanliness, amenities, property conditions & facilities
Great location, big, clean room, easy check-in
Stayed 3 nights in Jan 2026

8/10 Good

Isabella

Stayed 3 nights in Jan 2026

10/10 Excellent

Tommi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet. Easy drive to slopes & village.
Stayed 4 nights in Dec 2025

6/10 Okay

Amanda

Stayed 4 nights in Dec 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, slightly outdated but nice. However, we first experienced a lot of pounding from The unit above us and a dog barking loudly... I wouldnt normally conplain for this, but then later the first full day we experienced a major plumbing issue (not the owners fault) but the condo above had a clogged drain, had plumbers out, and it was very noisy while they were snaking the pipes in the walls..then our kitchen sink began to bubble and brown sludge water filled it all the way up!! Smelled fishy.. the front desk gal didnt know any workers were in the building and didnt know what to do, but I saw a plumber standing by the elevator and asked if he was working in the unit above us. And he was. He came and checked our unit, and for the next several hours popped back in and out of our unit checking and snaking the pipes...so we couldnt leave...or relax. Once that issue was fixed I alerted the property owner and after several emails explaining I had to clean out the brown sludge sink myself etc, they did offer a small refund. I was good with that and hoped for the best for the next few days. The next day was fine besides stomping and barking above us. Then the final night the stomping was SO bad (think toddler running back and forth for HOURS...) we dealt with it till 10:45pm and I finally called the phone number they provide for noise issues after 10pm. The guy said he would "alert security", but they arent onsite.... the noise went on till 1130pm. A bummer
Stayed 4 nights in Dec 2025

6/10 Okay

Terry

Travelled with family
Liked: Amenities, property conditions & facilities
Room was clean, except for the dog vomit? on the carpet by the dining table. No major complaints except twenty five for parking. I hate nickel and dime crap.Just include the parking IN the room fee. I’m fine with paying for parking, I just don’t appreciate the hassle of added effort of having to chase the parking meter in the lobby - to the garage. Thanx
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous stay, the apartment was well equipped and situated right by a bus stop with a regular free bus into Whistler. Brilliana was a great help and went out of her way to make our stay great and festive - thank you!
Stayed 7 nights in Dec 2025

8/10 Good

samuel

Travelled with family
Stayed 6 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Mayank

Stayed 3 nights in Dec 2025

10/10 Excellent

Yidong

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Radhika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Huang

Stayed 3 nights in Nov 2025

8/10 Good

Lavonna

Liked: Cleanliness, property conditions & facilities
Unfortunately 3 days before arrival was advised the pool / hot tub was closed. We picked this property for that option - very disappointed. The room and resort itself were fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and fully equipped
Stayed 2 nights in Dec 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, property conditions & facilities
Really nice manager wonderful location.
Stayed 3 nights in Dec 2025

6/10 Okay

Rosario

Liked: Cleanliness, property conditions & facilities
I chose that hotel because for the pool and I left a little disappointed that it didn't work
Stayed 2 nights in Dec 2025

8/10 Good

Daina

Stayed 2 nights in Nov 2025

10/10 Excellent

LIMING

Stayed 6 nights in Nov 2025

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, we enjoyed our stay. The room was very clean and had everything we needed — BBQ, cleaning supplies, cooking appliances, a nice shower, and a fireplace. The downside was the pool and hot tub. The pool wasn’t heated and was quite cold for November, and the hot tub wasn’t working. We also weren’t informed ahead of time that the hot tub was out of service, which was disappointing — especially since other hotels nearby had theirs running. When we mentioned our disappointment to staff, they didn’t seem to care, which made the experience feel even more frustrating.
Stayed 7 nights in Nov 2025

10/10 Excellent

Felipe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained unit, we stayed at 210. Great value for the price. Staff was friendly, the building is a bit old but very comfortable and the pool is a nice addition. Unfortunately, the hot tub was closed for maintenance during our stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Joseph

Travelled with family and small children
Liked: Property conditions & facilities
It was a good first night of stay until a pipe burst/flood occurred in the 5th floor the following day affecting our unit. We were moved into a different unit but it was not same vibe compared the unit we actually paid for. Unit 203 is outdated and one of the bedsheets has gross stain in it forcing my wife to wash it. The hot water was shut and was turned back on around 6pm. It wasn’t the best experience we had at Lost Lake. The receptionist (Brilli) was quite awesome handling the moving of our things and recreating the birthday balloon setup we made but there wasn’t a manager to talk to. Also, the hot tub was closed due to some maintenance or whatsoever so we were really disappointed especially my kids.
Stayed 2 nights in Nov 2025