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Premier Hotel The Winkler

Property class: 4

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Photo gallery for Premier Hotel The Winkler

A lush indoor garden with a central fountain, surrounded by various tropical plants and a stone pathway.
A resort with a pool, a large building with a unique roof, and palm trees.
A modern building with a unique conical roof structure surrounded by lush greenery.
A spacious indoor garden with a central fountain, surrounded by various tropical plants and a high ceiling with wooden beams.
A lobby with a curved pathway, a reception desk, a chandelier, and indoor plants.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
R538 Numbi Gate Road, Mbombela, Mpumalanga, 1240
  • Place, Casterbridge Country Shopping
    ‪4 min drive‬
  • Place, White River Mall
    ‪7 min drive‬
  • Place, White River Crossing
    ‪10 min drive‬
  • Airport, Nelspruit (MQP-Kruger Mpumalanga Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Single Beds

  • Valley view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Triple Room

  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV on a black cabinet, a sofa, a chair, and sheer curtains.

Suite, 1 King Bed with Sofa bed

  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, two chairs, a flat-screen TV, and a large window with curtains.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board (on request)

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Mobility Accessible

Standard Room, Mobility Accessible

Standard Room, Mobility Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

Similar properties

Miscellaneous
Mercure Nelspruit Hotel
Mbombela
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 330 reviews
The price is €68
includes taxes & fees
13 Sept - 14 Sept
Mercure Nelspruit Hotel

About this property

Premier Hotel The Winkler

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and an outdoor tennis court are onsite.
Premier Hotel The Winkler offers 87 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

32-inch plasma televisions come with satellite channels. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Premier Hotel The Winkler, you'll be close to Casterbridge Country Shopping. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy garden views while dining at Wakuja Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, basketball, and a playground
  • Just a 4-minute drive from Casterbridge Country Shopping and 6 minutes from White River Mall
  • Airport and shopping center shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Premier Hotel The Winkler offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 194 square feet (18 square meters) and includes a conference center. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Premier Hotel The Winkler. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mbombela hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Wakuja Restaurant - This restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: ZAR 225 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Wakuja Restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (194 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 3:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 225 per person
  • Airport shuttle fee: ZAR 350 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Premier Hotel The Winkler offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 3:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Winkler
Protea Hotel Winkler White River
Protea Winkler
Protea Winkler White River
Winkler Protea Hotel
Protea Hotel The Winkler White River, South Africa - Mpumalanga
Premier Hotel Winkler White River
Premier Hotel Winkler
Premier Winkler White River
Premier Winkler
Protea Hotel The Winkler
Premier The Winkler Mbombela
Premier Hotel The Winkler Hotel
Premier Hotel The Winkler Mbombela
Premier Hotel The Winkler Hotel Mbombela

Premier Hotel The Winkler Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 15 out of 53 reviews
Rating 4 - Poor. 7 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Xoli

Best ever I will always book it when I go to Mpumalanga
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winkler hotel white river

very welcoming , lovely setting, very comfortable
Verified review

8/10 Good

sanket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The hotel is very nice and stay was really enjoyable. But it is a bit distant from numbi gate. The surroundings are really picturesque and peaceful.
Verified review

6/10 Okay

Thiru

Liked: Room comfort

Location...location

Great location. Close to Kruger Park.
Verified review

8/10 Good

Izak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight on route to Kruger

We stayed for one night on our way to Kruger National Park. Staff was very friendly and helpful and the food was very good. Overall a very good hotel.
Verified review

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Delightful Staying

It was a delightful staying. I suggest that before and on the road circle, from WhiteRiver to the Hotel Protea the Winkler, must be placed indicative outdoors for those coming in their first time particularly after sundown.
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low veld beauty

Very convenient and just outside Nelspruit close to all must see sights.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Stopover

Lovely hotel in beautiful location, staff very helpful and friendly, even sorted out our mobile phones to link to wifi when we couldn't. Attractive public areas, lounge/bar etc. Close to Casterbridge shopping for local curios etc.
Verified review

10/10 Excellent

Molebaleng Alph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is breathtaking.

I wish I could have extended my stay. The Winkler is just tops in all respects.i am planning to take my wife there for a longer period.
Verified review

10/10 Excellent

Reginah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

professional personel

Everything was perfect. I really enjoyed my stay.Hope to come back soon.
Verified review

8/10 Good

Livit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tranquility
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and location to access Kruger

Pity it was just one night. Would have enjoyed a week. Isolated location but fronts a good road to Kruger and Johannesburg . Hotel and grounds lovely. We had a large room with double balcony and views of the swimming pool.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good staff, decent location to Kruger

Hotel Staff are excellent, breakfast buffet was really good. Ants everywhere in the room, dinner buffet wasn't good. Pool and play area needs an upgrade or clean.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

We were relieved and glad by the general managers and duty managers help when our car broke down before entering the hotel. Only a responsible and good hotel staff will do this for there customers.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good with little bad

Stay was great and the service friendly. Breakfast was awesome One bad think the TV channels did not work properly and in the morning there were no signal Also when we got to the hotel they die not have our booking as done via hotels.com but lucky they had an open room
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A decent hotel with a few deferred maintenance issues with items such as carpeting.
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way to KNP

Just stayed the nights as usual on our way into KNP. No problems what so ever. Team at Reception and on the gate most helpful. See you in February 2018
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Fernando

Liked: Staff & service

Game Safari in Kruger Park

Nice hotel, close to Nelspruit and White River, as well as to Kruger's Park Numbi gate. It was cold in the first night and we were surprisingly informed by hotel staff that they didn't have more blankets available; we were four people in the room with only 2 blankets, so you can imagine that first night was really freezing!
Verified review

6/10 Okay

Trent

Liked: Cleanliness, staff & service, room comfort

Ok for a overnight stay

Room outdated. No wifi in room and limited phone reception
Verified review

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
The property can do with a refresh along with the installation of a mechanism to help keep things like the power and internet connection up during the consistent power dips. near impossible to be in any kind of online meeting if it takes 10 minutes plus for the internet to come back after a dip. The team at the hotel are friendly but getting any kind of order to the room takes an inordinate amount of time, in my case 1,5 hours to then still have it be incorrect. On the whole comfortable with notable short comings.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Nick

Disliked: Property conditions & facilities
Very peaceful and quiet surroundings, hotel needs some attention. Tennis courts needs fixing, rooms require some extra care as many things were broken or not in the room. Swimming pool needs cleaning
Verified review

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort

Where are we?

Booked and paid for a family room - the only available rooms at the time, but got a smaller standard room, no refrigerator, just a cupboard that used to contain one, toilet didn't flush, no in room wifi.
Verified review

6/10 Okay

caroline

Liked: Cleanliness, room comfort
Website is misleading - shows water slide that doesn't exist, talks about supervised children' s activities on long weekends that weren't available despite being there on a long weekend, the kids zone was depleted and more like a disaster zone... BUT - friendly service, nice grounds, food OK, room comfortable apart from lack of light in the lounge area.
Verified review

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities

Expensive Winkler

I have stayed at the hotel before when it was under the Protea Banner. It now appears to be under new ownership. I was very unhappy with their rates. I paid nearly double what I paid last year for the same duration in July. If money is immaterial, the hotel is a decent choice. If budget matters I cannot recommend this hotel again.
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The jewel of the White River!

This hotel is a jewel! The setting is straight from a fairy tale. Beautiful mountains and trees makes the place quite tranquil. We even saw a double rainbow! The staff was super attentive and provided everything we asked for, from electrical adapter's to arrangement of a tour of Kruger National Park. All staff were helpful, friendly and had a "can do" attitude. When I inquired about a car wash, instead of directing me to town, they arranged for an off duty staff member to wash my car! How is that for service! the only drawback was the non-availability of in-room internet access. Based on the responsiveness of the management, I would not be surprised to see them add that by the next time we visit. Outstanding stay!