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Destination Family Hotel

2.5 star property

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Photo gallery for Destination Family Hotel

Lobby sitting area
Reception
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Meeting facility
Microwave, coffee/tea maker

Reviews

6.4 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Shipyards Park
    ‪6 min walk‬
  • Yukon Visitor Information Centre
    ‪16 min walk‬
  • SS Klondike
    ‪2 min drive‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, desk, iron/ironing board, rollaway beds

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, rollaway beds

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Destination Family Hotel. During your stay, you're just a quick walk from Sundog Carving Studio & Gallery. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Destination Family Hotel. Free self parking is available.
Destination Family Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Reviews

Destination Family Hotel Reviews

6.4

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 411 reviews
Rating 8 - Good. 107 out of 411 reviews
Rating 6 - Okay. 94 out of 411 reviews
Rating 4 - Poor. 62 out of 411 reviews
Rating 2 - Terrible. 65 out of 411 reviews

Reviews

10/10 Excellent

William, Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Jun 2025

4/10 Poor

Phillip, Columbus

Travelled with pets
Disliked: Cleanliness, amenities
If I hadn’t already paid for the room I wouldn’t have stayed! After driving 11 hours I was too tired but, the “complimentary” soap was pitiful to say it nicely (see pic). I had reservations made for my return trip in 3 weeks….cancelled. I don’t care the price, I have to stay somewhere better!
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Travelled with family
No plug in the bath or basin, coffee machine had not been cleaned, dog chew found under the bed, beds average at best, room could not be darkened, loose plugs meant the decoder kept turning off and requiring a code (no plugs near the beds). Overall, not great.
Stayed 1 night in Jun 2025

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

The fitted sheet was on the bed sideways. There was no top sheet. No wash cloths in the bathroom. All the lamps were unplugged. There was a dull roaring noise, possibly from the laundromat next door. On hotels.com, the price was 101 CAD. We were charged over $200.00.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, compared to other places in Whitehorse, the destination family hotel is a spectacular bargain. More than that, it's not a bad place to stay quality wise. You're not going to get four star accommodations, but compared to what you spend, I believe that the property more than excels.
Stayed 1 night in Jun 2025

10/10 Excellent

William, Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices, centrally located in Downtown Whitehorse
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Lenore

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy! The bedding was dirty and covered in dark hair. The bathroom was not properly cleaned. I do not recommend this hotel to anyone
Nail polish on the fridge door. We did not open it
Curtains didn't close. No screen in the window with no air conditioner. The whole bldg had a horrid smell
Stayed 2 nights in Jun 2025

2/10 Terrible

simon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room features a 1978 decor and everything is broken, everything is soiled, stains of sperm, blood, and cigarette burns in the bed, hair and body hair, stains on the walls, dangerous neighberhood.
Stayed 3 nights in Jun 2025

6/10 Okay

John

Stayed 1 night in May 2025

10/10 Excellent

Lloyd

Decent hotel in a frontier town.
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was old, stuff looked broken, our room looked like a basement.
Stayed 1 night in Jun 2025

4/10 Poor

Jack

The property did not feel safe. I was barely inside at the reception and an intoxicated person leaned over my shoulder and started talking. Others went inside and took the elevator0q
Stayed 1 night in May 2025

6/10 Okay

Corri

Stayed 1 night in Mar 2025

10/10 Excellent

Ross

Stayed 1 night in May 2025

10/10 Excellent

Edesa

Stayed 1 night in Apr 2025

2/10 Terrible

Rafael

Disliked: Property conditions & facilities
N/A
Stayed 3 nights in Mar 2025

2/10 Terrible

Kelly, Big Lake

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in town but the beds and coffee station utensils were dirty. We left got a refund.
Stayed 1 night in Apr 2025

2/10 Terrible

Hugo

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at our rooms there was dog hair on the sheets and old cigarette burns on them, not even talking about the state of the room itself. We decided to leave and the person at the counter told us we would be refunded. Turns out we were charged both nights on our credit card and there's no way to reach the counter or get a refund thought Expedia.
Stayed 2 nights in Mar 2025

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Kim

Stayed 4 nights in Mar 2025

10/10 Excellent

Starlet

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Everything
Stayed 6 nights in Mar 2025

6/10 Okay

Auyez, Burnaby

Business traveller
Liked: Staff & service
Its not smoking room, but smells like smoking.
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Stayed 1 night in Mar 2025

2/10 Terrible

Benjohn

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not sleep very good around 3am too noisy never go back there again..
Stayed 1 night in Feb 2025