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Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

Outdoor pool, pool umbrellas, pool loungers
Boating
Coral Sea View Room
Superior Suite | Living area
Coral Sea View King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12 Resort Drive, Whitsundays, QLD, 4803
  • Place, Catseye Beach
    ‪2 min walk‬
  • Place, WILD LIFE Hamilton Island
    ‪5 min walk‬
  • Place, Hamilton Island Marina
    ‪7 min walk‬
  • Airport, Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪13 min walk‬

Room options

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout curtains

Reef Family Room

  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Reef Suite

Reef Suite | Living area

Reef Suite

  • 130 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Ocean view

View all photos for Coral Sea View King Room

Coral Sea View King Room

Coral Sea View King Room

8.6 out of 10
Excellent
(32 reviews)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Sea view

View all photos for Garden View Room

Garden View Room

Garden View Room

9.4 out of 10
Exceptional
(33 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Ocean view

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout curtains

Coral Sea View Room

8.8 out of 10
Excellent
(54 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Sea view

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About this property

Reef View Hotel

Family fun on the beach, with outdoor pool, near Hamilton Island Marina
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Reef View Hotel. During your stay, you're just a quick walk from Hamilton Island Marina. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Pool Terrace Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Hamilton Island Marina and 11 minutes from Whitehaven Beach
  • Free airport, ferry terminal, and local-area shuttle service
As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 6 PM at scheduled times
  • Free area shuttle up to 3 kilometres
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,884 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jens, Regensdorf

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the location is beautiful, the hotel itself shows significant signs of age, particularly in the bathrooms which are outdated and in need of renovation. The housekeeping service was inconsisten, they made the bed daily but didn't vacuum the floors, leaving the room feeling less than fresh throughout our stay.I was surprised to find that bottled water isn't complimentary and must be purchased separately, which felt like an unnecessary extra cost for a hotel at this price point. The dining options on the island are limited, with only a handful of restaurants available. Most offer standard fare that's adequate but unremarkable. If you're a food enthusiast or enjoy exploring diverse culinary experiences, this destination may not meet your expectations.
Stayed 5 nights in Jan 2026

4/10 Poor

Christina, Fairfield

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is t
Stayed 4 nights in Oct 2025

2/10 Terrible

Matt

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A party of fifteen family members including seven children under twelve having a great time at Hamilton Island during school holidays from Sydney. The children certainly had plenty to do on the island. Direct flight from Sydney is a plus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing!
Stayed 4 nights in Oct 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Views are always perfect. I like how they installed carpet. Bathrooms are getting very dated and need renovating. We’ve been going to HI since 1999 and this is the first time the breakfast at pool terrace we thought had gone downhill in quality.
Stayed 4 nights in Oct 2025

6/10 Okay

Adria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was super streamlined , easy access. Needs huge improvement on cleanliness, our room had dirty plates and cups that were never taken away after room service or replaced. (This us for the full 4 day 3 night booking)
Stayed 3 nights in Oct 2025

10/10 Excellent

Ricardo, St. Albert

Travelled with family
Liked: Cleanliness, amenities
Just an amazing experience.
Stayed 4 nights in Oct 2025

4/10 Poor

Louise

Disliked: Cleanliness
I had cleanliness issues with our room and I had to ask for our sheets to be changed on our 5th night when I could see they had not been changed in line with their policy (3 days). Also, on the first day, I wiped the bathroom floor when we spilled some water and the white cloth I used came up black. I informed reception and said I did not believe the floor was clean. On our second and third days I did different parts of the floor with the same result. I took the face cloth down to reception to show them. I also left a coffee stain on the side of the sink and that was still there after three days too! The hotel pool is large and nice but there are only a few sunbeds and any that aren’t under umbrellas get covered in cockatoo poo. On the positive side, the rooms are large, and if you go for a coral sea view you are on a higher floor and the views are great. You are also only a short walk over the hill to the marina.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely! View was awesome! Breakfast was lovely and not long waits. Staff was always friendly/ helpful and happy to go above and beyond. We went whilst renovations were in process I would suggest for long stay clients more cleaning including vaccum and changing sheets every three days
Stayed 7 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle waiting at the marina to take us to the hotel. We arrived an hour before check in but the room was ready so we were able to go straight to it. Fab sea view from floor 10
Stayed 2 nights in Oct 2025

10/10 Excellent

Neve

Stayed 3 nights in Sep 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are simply spectacular. Free transport to any area on the island is available, but you are walking distance to all of the shops and cafes/restaurants. Facilities are second to none and the staff were faultless. If I were going to Hamilton Island again I would stay there.
Stayed 6 nights in Sep 2025

10/10 Excellent

Eslam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was great, the services were good, the rooms were clean, and the staff was awesome, especially Louis..
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sea view room, shame there's no sun lounger on balcony, breakfast buffet was very good with multiple options for everyone. Snorkelling included in price i front of the hotel was great, turtles, stingrays & colourful fish
Stayed 7 nights in Sep 2025

4/10 Poor

Lucy

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
not organised. I had to keep reminding them about things. didn’t follow up on a few things. Cleaning the rooms wasn’t great
Stayed 4 nights in Sep 2025

10/10 Excellent

Corey

Stayed 3 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone stresses that you need to keep your doors shut because of the cheeky cockatoos, but no one mentioned to be careful leaving clothing on the balcony. A cockatoo too a bikini top from the drying rack and dropped it on the roof of the restaurant below. Luckily it was able to be retrieved. This should also be mentioned upon check-in as a lot of people were reporting lost clothing and the staff then said, oh yes, they are very cheeky.
Stayed 5 nights in Sep 2025

8/10 Good

Carly

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, spacious room with large balcony....top floors (on 17) offer anazing views out over the Coral Sea. Late departure guests have use of a 'departure lounge' after check- out, featuring lockers and showers for use throughout the day. Very convenient. Shuttle to/from ferry included.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities
This was a mostly nice stay. A beautiful double room with clean and large bathroom as well as decent but obstructed views of the reef, which was unexpected. We did think the food was fairly average in the Pool Terrace. At times the service from staff was quite average - they werent terribly flexible or accommodating and none of them were particularly friendly. The pool was gorgeous and warm though, definitely warmest of all the pools. This hotel is close to everything, with frequent buses to the Marina.
Stayed 2 nights in Sep 2025

8/10 Good

Hui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, can see sun rise from room, great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family room which was the perfect set up for us. Amazing beach views and everything very easy to access. The only downside was that the cockatoos got in our room and made an absolute mess and ate our food. Although the hotel tells you to not leave the door open I don’t think they stress enough just how bad they are and that they can pick the screen door latch.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 6 nights in Aug 2025