Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

On the beach, beach towels
Daily buffet breakfast (AUD 50 per person)
Coral Sea View Room
Superior Suite
Superior Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Catseye Beach
    ‪2 min walk‬
  • WILD LIFE Hamilton Island
    ‪5 min walk‬
  • Hamilton Island Marina
    ‪7 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪13 min walk‬

Room options

Coral Sea View King Room

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Reef Family Room

  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Garden View Room

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

Coral Sea View Room

  • 64.9 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Reef Suite

  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Reef View Hotel

Family-friendly hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Reef View Hotel. During your stay, you're just a quick walk from Hamilton Island Bowling Alley. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Pool Terrace Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hamilton Island Bowling Alley and Catseye Beach
  • Free airport, ferry terminal, and local-area shuttle service
As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 6 PM at scheduled times
  • Free area shuttle up to 3 kilometres
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,884 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1008 reviews
Rating 8 - Good. 302 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Extensive breakfast spread.
Stayed 3 nights in Mar 2025

6/10 Okay

Lubaina

Stayed 4 nights in Mar 2025

10/10 Excellent

Pratima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, will be back.
Stayed 4 nights in Mar 2025

8/10 Good

Girudiha, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarra

Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Athanasios

Travelled with partner
Liked: Amenities
Great
Stayed 4 nights in Feb 2025

6/10 Okay

Christopher Lee

Travelled with family
Disliked: Cleanliness, staff & service
Dirty and run down. Mouldy bathrooms, dirty room walls. Breakfast was cold and not fresh. Dining staff did not help when request was made
Stayed 5 nights in Feb 2025

10/10 Excellent

Souraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and service was great. Loved our stay at Reef view would recommend it highly.
Stayed 4 nights in Feb 2025

8/10 Good

Debbie

Liked: Room comfort

Great Location, but lacks in customer service.

Great location and lots of options for pools. This is a solid B+ hotel. The rooms are large and the views are fantastic! They have the airport transfer well organized and work with you to keep your luggage after checkout, but they require 10 am checkout, which is earlier than most hotels. The staff was friendly but were very slow to respond to requests or just said they wouldn't be able to help. It seemed like they were constantly under staffed. There were always roadblocks to simple requests I had. With that being said, I would still return to this hotel because of the location and views. But, just be aware that it's not a service oriented hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the guestrooms on floor #1 look directly into the arrival area. If you're sensitive noise, this might be an issue. Use caution when booking cheaper rooms that offer a garden view as you might end up with a similar room.
Stayed 2 nights in Feb 2025

10/10 Excellent

dylan

Stayed 3 nights in Feb 2025

10/10 Excellent

Josephine

Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the water, spacious room, clean and tidy, amazing balcony! this hotel was fantastic and close to everything which made it easy to walk or the convenient free shuttles were super accommodating as well. The views are unmatched, hotel is 10/10
Stayed 3 nights in Feb 2025

8/10 Good

Laura Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice the island
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle was very convenient
Stayed 2 nights in Feb 2025

8/10 Good

Joan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, nice staff and beautiful views
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities

Excellent hotel in Hamilton Island

Excellent hotel and location. Free shuttle at the hotel and 15 minutes walk to the marina/town so you don't need to rent a golf cart. Our room has ocean view.
Stayed 2 nights in Feb 2025

2/10 Terrible

Daniella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 8 nights in Feb 2025

10/10 Excellent

Danusia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was terrible unfortunately (highest rainfall on record) but that aside the hotel was good and the island is beautiful. Having a golf cart was awesome to get to dinners and see the island. Restaurants are top notch
Stayed 4 nights in Jan 2025

8/10 Good

Nigel John

Liked: Cleanliness, staff & service
Cost of Breakfast a rip off $90 each!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shuang

Stayed 2 nights in Feb 2025

10/10 Excellent

Larry L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Beautiful view and great location! Great breakfast! Enjoyed free use of caterman!
Stayed 3 nights in Jan 2025