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4.1 out of 5

"Friendly staff, clean and comfortable. A five minute walk to the main square and only 15 minutes by taxi to the airport. Really modern hotel with a gr ... " More

By a verified traveller on Tue 03 Apr 2018

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Classic Room, 2 Single Beds, View (City or Cathedral View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€72* Per night/room 14 Apr - 15 Apr

Classic Room, 1 Double Bed with Sofa bed, View (City or Cathedral view)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Mercure Wroclaw Centrum. During your stay, you'll be connected to a shopping centre and just a quick walk from Church of St Adalbert. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Polish cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Church of St Adalbert and Galeria Dominikanska
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Mercure Wroclaw Centrum ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Mercure Wroclaw Centrum

Everyone (4) Couples (4) Family (1) Friends (4) Other (1)
5 out of 5

Posted by on 3 Sep 2019

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Comment from Hotel Management

31 Aug 2021 by Aleksandra Swojnóg - Guest Experience Specialist

Serdecznie dziękuję za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Mercure Wrocław Centrum. Cieszę się, że pobyt w naszym hotelu był dla Państwa udany i udało nam się spełnić Państwa oczekiwania. Dla całego zespołu powodem do dumy jest zadowolenie gości z oferowanych usług. Pozytywny feedback jest dla nas motywacją w nieustannym dbaniu o najwyższy standard obsługi. Zapraszam ponownie, z chęcią sprawimy, aby kolejny pobyt był równie udany. Do zobaczenia w mieście mostów i krasnali!

5 out of 5
Friendly staff, clean and comfortable. A five minute walk to the main square and only 15 minutes by taxi to the airport. Really modern hotel with a great restaurant.

Posted by on 3 Apr 2018

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5 out of 5

Central, Comfortable, Clean, Friendly

The hotel is nicely located near most of the central attractions, the Cathedral Island is ten minutes away on foot, and even Centennial Hall is just half-an-hour. For those who enjoy shopping, a major indoor shopping mall is situated right next door, and is open late each night, seven days a week. However, Wroclaw is so attractive and interesting you won't want to spend too much time indoors. The hotel rooms are clean and modern with plenty of space and sockets in convenient locations. I was able to connect to the WiFi easily with a great signal though 4G coverage is good around town anyway (as is WiFi). I was also able to easily attach my mobile devices to the in-room television (cycle through the AV port Ms using the "0" button on the remote, which was great. My room had a particularly spectacular view of the church next door, which was a great added bonus. The bathroom was shower only, which suited me perfectly, and fantastically clean, with constantly replenished toiletries. There was an in-room safe, plenty of hanging space for clothes, a mini-bar with room to cool other things, but iron and ironing-board are on request. The room has air-conditioning, but is better at heating than cooling, so guests who like an ice-box to sleep in won't be able to create that. Although modern, clean, and well appointed, the best feature of the hotel were the staff, day and night, they could not have been more helpful. As you'd guess, check-in/out was both fast and efficient.

Posted by , from Edinburgh on 26 Sep 2017

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4 out of 5

Very central

Modern hotel very central and within walking distance to the main square railway station and river walk.Reasonably clean next to a large shopping mall with loads of choice for snacks. Within reach if eating places and nice bar.

Posted by , from Jarrow on 12 Sep 2017

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5 out of 5

Great hotel

Having chosen the cheapest hotel option, we didn't expect much. we were pleasantly surprised. One of the best hotel stays we had in a while!

Posted by on 16 Jul 2015

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4 out of 5

very good place

I would recommend this hotel to everyone who wants to be in the center of Wroclaw. Perfect gateway, quiet rooms, delicious food, extremely clean and some extras. Five stars.

Posted by on 10 Sep 2014

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5 out of 5

Great location, great facilities, great service

This is a very well located hotel for the centre of Wroclaw (including the opera, theatres and restaurants) and for the old town. Excellent shopping in the shopping mall just next door. The staff are very courteous, multilingual and friendly. Restaurant is very good - I've had several lunches there which were excellent. Nice, well-stocked bar.

Posted by on 18 Feb 2013

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4 out of 5

Städtetrip nach Breslau

Grosses Plus: 1) Das Hotel bietet eine vielfältige Frühstücksbuffet-Auswahl. 2) Grosse Abstellfläche in der Dusche. 3) Sehr freundliches Personal. Negativ: 1) Leider konnte man das Hotelzimmer-Fenster nicht öffnen (Lärm-Isolation) und die Klimaanlage im Zimmer liess sich nicht regulieren.

Posted by on 28 Mar 2016

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5 out of 5

erinomainen valinta

Hieno sijainti,palvelu pelasi. Hyvä kokonaisuus joskin hieman persoonaton. ,

Posted by on 24 Oct 2015

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5 out of 5

Hyvä hotelli

Sijainti hyvä, ilmastoitu. Kaikki museot, kauppahalli, raatihuoneentori,vanhankaupungin alue lähellä. Raitiovaunut kulkivat hotellin edestä. Jääpalkone puuttui, mutta jäitä sai baarista pyytämällä.

Posted by on 24 Jul 2015

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Property Features

Hotel Mercure Wroclaw Centrum offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 11894 square feet (1105 square metres) and includes conference space. Spa services, a terrace, and tour or ticket assistance are also featured at the eco-certified Hotel Mercure Wroclaw Centrum. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Wroclaw hotel.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • Conference rooms
  • 11894 sq ft of conference space
  • 1105 sq. m of conference space
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wrocław Central Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Mercure Wroclaw Centrum offers 151 accommodations with laptop-compatible safes and free newspapers. Televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Winestone – This restaurant specialises in Polish cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Winestone – This bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 45 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 to 80 for adults and from PLN 0 to 80 for children
  • Covered self-parking fee: PLN 80 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees
  • Service fee: PLN 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Centrum Wroclaw
  • Hotel Mercure Wroclaw
  • Hotel Mercure Wroclaw Centrum
  • Mercure Wroclaw Centrum
  • Mercure Hotel Wroclaw
  • Mercure Panorama Hotel Wroclaw
  • Mercure Wroclaw Centrum
  • Hotel Mercure Wroclaw Centrum Hotel
  • Hotel Mercure Wroclaw Centrum Wroclaw
  • Hotel Mercure Wroclaw Centrum Hotel Wroclaw

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.