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Czarny Potok Wellness & Spa Zakopane Centrum

3.0 star property

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Photo gallery for Czarny Potok Wellness & Spa Zakopane Centrum

A snow-covered chalet with a balcony, surrounded by snow-laden trees and a wooden fence.
A dining area with wooden furniture, a stone wall, and a painting on the wall.
A row of traditional chalet-style buildings with multiple balconies, wooden facades, and a clear sky.
A wooden room with a desk, chair, lamp, and a mirror.
An indoor swimming pool with wooden ceiling beams, tiled walls, and a view of a building outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
ul. Tetmajera 20, Zakopane, Lesser Poland, 34-500
  • Place, Gugu Park Linowy
    ‪5 min walk‬
  • Place, Krupowki Street
    ‪5 min walk‬
  • Place, Zakopane Aqua Park
    ‪11 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪82 min drive‬

Room options

View all photos for Single Room

A hotel room with a wooden headboard, a bed with a floral bedspread, a nightstand with a lamp, a chair, and a table with a cup and a book.

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room (with extra bed)

Comfort Double Room (with extra bed)

Comfort Double Room (with extra bed)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Czarny Potok Wellness & Spa Zakopane Centrum

A full-service spa, an indoor pool, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, a hot tub, and a 24-hour front desk are onsite.
Czarny Potok Wellness & Spa Zakopane Centrum offers 44 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Czarny Potok Wellness & Spa Zakopane Centrum, you're just a quick walk from Krupowki Street. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, massages, or body scrubs at the spa
  • Amenities include a front-desk safe, 4 meeting rooms, and an elevator
  • Onsite recreation includes a steam room and a sauna
  • Within a 10-minute walk of Krupowki Street and Gugu Park Linowy
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Czarny Potok Wellness & Spa Zakopane Centrum offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 4 meeting rooms available. A sauna, tour/ticket assistance, and a garden are also featured at Czarny Potok Wellness & Spa Zakopane Centrum.

This 3-star Zakopane hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Czarny Potok
Czarny Potok Zakopane
Hotel Czarny Potok
Hotel Czarny Potok Zakopane
Hotel Czarny Potok
Czarny Potok Wellness & Spa Zakopane Centrum Hotel
Czarny Potok Wellness & Spa Zakopane Centrum Zakopane
Czarny Potok Wellness & Spa Zakopane Centrum Hotel Zakopane

Czarny Potok Wellness & Spa Zakopane Centrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 148 reviews
Rating 8 - Good. 67 out of 148 reviews
Rating 6 - Okay. 15 out of 148 reviews
Rating 4 - Poor. 3 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Olha

Liked: Cleanliness, staff & service
Lovely hotel, very friendly staff, great breakfast
Verified review

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Loved the pool, hot tub and sauna.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

kupczyk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

maciej

Liked: Cleanliness
Very good service
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Kenza

Liked: Cleanliness, amenities, property conditions & facilities
BRUNCH
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great breakfast. Rooms are basic. Beds are very uncomfortable and decor and condition of rooms are in need of repair and updating. No plugs in walls for charging phones etc. TV was vey outdated. Overall … needs work.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Good place for a short stay

Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room. Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok, heater in the washroom didn't work
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Verified traveller

Liked: Staff & service

Great People, Meh Stay

The hotel staff is awesome - everyone I encountered was so friendly and willing to help lil non polish speaking me. Lots of choices and great things to try at the breakfast! Helpful staff there too. My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water. The service and the people are amazing. Some tightening up would bring this place back to life.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only. To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med trevlig personal
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel til prisen

Meget fint hotel. Renligt, flot, og god morgenmad.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Adriana

Liked: Cleanliness, room comfort

Custo beneficio bom

Quarto muito claro pela manha, falta cortina black-out, elevador nao atende as necessidades, vc precisa subir e descer escadas mesmo tendo o elevador, cafe da manha fraco.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nem ingyenes az ingyenes parkolás!

A szálloda parkolás nem! ingyenes, holott az volt megjelölve…fizettünk, rájöttünk hogy hétvégén ingyen lehet parkolni, ez visszás volt, az ár, amit az “ingyenes” saját parkolásért kértek, nem volt olcsó, 20 zloty…nem esett jól. Egyebekben kiváló hely volt.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Marc

Un plus (vitrage accoustique) et ce serait parfait

Hotel fréquenté par des couples polonais 50-60 ans. Les chambres paires sont situées côté rue ( circulation) et les impaires côté jardin ( calme). Les chambres spacieuses sont classées selon des catégories : normal, luxe et extra. Les double vitrages ne sont pas acoustiques donc bruit côté rue, les salles de bain sont modernes ( cabine de douche et WC suspendu).La direction est affable et la réceptionniste serviable. La piscine ( elle est surveillée par instructeur)le sauna, le hammam et le jaccouzi sont très appréciables. Le petit dej est copieux et très diversifié.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALLT PERFEKT

Bra läge, nära till allt. Fantastisk god frukost.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany pobyt

Kolejny raz udany pobyt, hotel nienajnowszy ale jest wszystko co trzeba, super sauny, miła obsługa, pyszne śniadanie
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Utmärkt läge, centralt ändå med vacker natur.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Dobry hotel warty swojej ceny
Stayed 2 nights in Mar 2022
Verified review

6/10 Okay

Katarzyna

Liked: Cleanliness, staff & service

Polecam

Hotel godny polecenia. Bardzo dobre śniadania. Czysto. Wspaniała lokalizacja. Wszędzie blisko ale z dala od zgiełku miejskiego. Jedyne czego brakuje w pokoju to czajniczek z możliwością zrobienia kawy albo herbaty.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff exceptionally nice. Good view from our room on Gubałówka Very close distance to the major attractions in Zakopane.
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Chen

Liked: Cleanliness, staff & service, room comfort

可以更好

整體還算可以，但是招牌不明顯，晚間到達時不好找，重點是住宿旅客停車要另外收費這點覺得不太合理
Stayed 1 night in Feb 2021