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Hotel Palafox

5.0 star property

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Photo gallery for Hotel Palafox

Lobby lounge
Courtyard
Suite
Seasonal outdoor pool, pool umbrellas
Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
Calle Marques de Casa Jimenez, s/n, Zaragoza, Zaragoza, 50004
  • Place, Plaza del Pilar
    ‪12 min walk‬
  • Place, Basilica de Nuestra Senora del Pilar
    ‪12 min walk‬
  • Place, Aljaferia Palace
    ‪16 min walk‬
  • Airport, Zaragoza (ZAZ)
    ‪15 min drive‬

Room options

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Suite

Suite

Suite

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Pet-friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 1,001 reviews
The price is €92
includes taxes & fees
23 Nov - 24 Nov
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About this property

Hotel Palafox

Luxury hotel with a fitness center and a sauna
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Hotel Palafox offers 179 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Zaragoza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Palafox. During your stay, you're just a quick walk from Puerta del Carmen. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Aragonia
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Just a 3-minute walk from Puerta del Carmen and 4 minutes by foot from Church of Santiago El Mayor
Hotel Palafox offers its guests a seasonal outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palafox. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Zaragoza hotel.

For a fee, guests can enjoy buffet breakfast daily.
Aragonia - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Coraceros - This lobby lounge serves lunch only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aragonia
  • Coraceros

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Beach loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.

Property is also known as

Hotel Palafox
Hotel Palafox Zaragoza
Palafox Hotel
Palafox Zaragoza
Palafox Hotel Zaragoza
Palafox
Hotel Palafox Hotel
Hotel Palafox Zaragoza
Hotel Palafox Hotel Zaragoza

Reviews

Hotel Palafox Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 250 out of 505 reviews
Rating 8 - Good. 170 out of 505 reviews
Rating 6 - Okay. 49 out of 505 reviews
Rating 4 - Poor. 27 out of 505 reviews
Rating 2 - Terrible. 9 out of 505 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Reynaud

Stayed 6 nights in Apr 2025

8/10 Good

Francisek

Liked: Cleanliness, staff & service, room comfort
Great location, very nice lobby and friendly staff. Hotel room was a bit dated and needs an upgrade, but then it was reflected in the price. All and all not a bad deal.
Stayed 7 nights in Jun 2025

8/10 Good

mark

Stayed 5 nights in Jun 2025

6/10 Okay

June

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Distinctly average - not 5 star

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, conveniently located.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
If only the wifi wasn't so slow this place would be perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Stayed 4 nights in Jun 2025

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very luxurious hotel in a good location. Staff were very friendly and helpful. There was a huge tub with a whirlpool bath!
Stayed 1 night in May 2025

8/10 Good

Houston

Liked: Cleanliness, staff & service, room comfort

Dinners - Hotel Palafox and Virgin of the Pillar

When in Zaragoza, dinner at the Palafox is a must have. It is alone reason to travel to Zaragoza. The breakfast buffet was extraordinary as well. Well situated to see Old Town Zaragoza as well where a most important cathedral-basilica has a home. It’s called Virgin of the Pillar
Stayed 1 night in May 2025

6/10 Okay

Maxine

Business traveller
Liked: Cleanliness, staff & service

Not 5 Star

Not 5 star. Room tired, service ok, breakfast definitely not a 5 star breakfast.
Stayed 2 nights in May 2025

8/10 Good

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Normal. Un par de oportunidades: Habitación junior suite muy pequeña, mobiliario anticuado No repusieron la trenza aragonesa cuando se acabó en el desayuno, Tardaron varias horas en hacer la habitación desde que dejamos el hanger. No repusieron agua en la nevera; tuvimos que solicitarlo
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lovely marble bathrooms. Flawless .. apart from a bit noisy on last night. Would recommend highly
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and helpful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Alicia, Wesley Chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here on previous trips to Zaragoza - always a great place to stay. Convenient to everything with coffee shops and restaurants around the corner. Very well situated in central Zaragoza.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rodolfo, San Salvador

Stayed 1 night in Dec 2024

8/10 Good

Davit

Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for a one-night stop on the way by car to southern Spain.

2/10 Terrible

Richard

Business traveller
Disliked: Property conditions & facilities
If this was a 5 star hotel, it must have been 50 years ago. The decor is very old and shabby The rooms look like they haven’t been refurbished in decades. They use out dated and obscure methods of storing details. The wanted to manually save my credit card number in their computer, instead of blocking my card for a set amount. meaning i had to pay €50 with a UK card and then refund me on departure. This mean i lose about £5 just to ensure a safe method of giving a deposit. The air conditioning didn’t cool the room and when i asked, they said, “just open the window”. that’s fine until the traffic noise starts in the morning. The door to my room squeezed continuously, every time i used it. I am on a long work trip for 20+ days, but decided to move hotels at the opportunity, i won’t be back , that’s for sure
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was magnificent!
Stayed 1 night in Sep 2024

4/10 Poor

Andrei

Travelled with family
Disliked: Cleanliness, staff & service

An unpleasant welcome experience

At check-in, we were assigned a room, but upon entering, we were shocked by its condition, the smell, and the dirt. It was hard to believe that such a room could exist in what is supposed to be a 5-star hotel. The room was located at the farthest end of the third floor and appeared to be in this state because it was equipped for disabled guests and had likely been unused for a long time. Initially, I was informed that no other rooms were available, but fortunately, they eventually relocated us to a much nicer room.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

julia, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 1 night in Aug 2024