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JW Marriott Hotel Zhengzhou

5.0 star property

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Photo gallery for JW Marriott Hotel Zhengzhou

Premium bedding, minibar, in-room safe, desk
Thai massages, 4 treatment rooms, massages
View from property
Indoor pool, lifeguards on site
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Millennium Royal Plaza No 2 Central Busi, Zhengzhou, Henan, 450000
  • Place, Zhengzhou International Convention and Exhibition Centerr
    ‪14 min walk‬
  • Place, Henan Stadium
    ‪7 min drive‬
  • Place, Henan Provincial Sports Centre Stadium
    ‪16 min drive‬
  • Airport, Zhengzhou (CGO)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Double Bed

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • Lake view
  • 270 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Studio Suite, 1 King Bed

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 200 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Crowne Plaza Zhengzhou by IHG
Erqi District
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 44 reviews
The price is €52
includes taxes & fees
12 Jul - 13 Jul
Crowne Plaza Zhengzhou by IHG

About this property

JW Marriott Hotel Zhengzhou

Along with 3 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Hotel Zhengzhou offers 406 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Zhengzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include Thai massages and massages.
During your stay at JW Marriott Hotel Zhengzhou, you'll be within walking distance of Zhengzhou International Convention and Exhibition Centerr. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Chinese cuisine while dining at Man Ho
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a steam room
  • Just a 3-minute drive from Zhengzhou International Convention and Exhibition Centerr and 5 minutes from Henan Geological Museum
As a guest of JW Marriott Hotel Zhengzhou, you'll find an indoor pool, a hot tub, a steam room, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury JW Marriott Hotel Zhengzhou. Self parking is free.

Smoking is allowed in designated areas at this 5-star Zhengzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Grill - This steakhouse specializes in American cuisine and serves lunch and dinner.
Zhengzhou Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Lounge - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Man Ho
  • The Grill
  • The Lounge
  • Zhengzhou Kitchen

Things to do

  • 24-hour gym
  • Bicycles
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake

Spa

  • 4 treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 18 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Electric bike charging
  • Lifeguards
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Zhengzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 233 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 233 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jw Marriott Hotel Zhengzhou
Jw Marriott Zhengzhou
Jw Marriott Zhengzhou
JW Marriott Hotel Zhengzhou Hotel
JW Marriott Hotel Zhengzhou Zhengzhou
JW Marriott Hotel Zhengzhou Hotel Zhengzhou

JW Marriott Hotel Zhengzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 135 reviews
Rating 8 - Good. 30 out of 135 reviews
Rating 6 - Okay. 12 out of 135 reviews
Rating 4 - Poor. 2 out of 135 reviews
Rating 2 - Terrible. 5 out of 135 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel especially they have a very nice German Pub
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice environment.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with excellent view. Condition well maintained.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Phillips

Liked: Cleanliness, amenities, property conditions & facilities
wonderful view of the lake and the staff was very good to give us an ungrade and we had early morning check in. thanks
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deborah

This is a new area for us to visit, not a lot around the hotel but thankfully Paulina’s was great for dinner and drinks and very friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic buffet and great views. Try the hot pot if you like spice.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, room comfort

Smoking in the fitness changing rooms !?

Older looking rooms could do with a renovation. Guests in the pool fitness area changing rooms were smoking ! Staff were all super friendly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nga Wun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and tidy! Good service!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Wugang

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Hiu Kwan

Liked: Cleanliness, staff & service, property conditions & facilities

A/C not function well

Excellent service
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was gonna do 4 stars, but since I've been traveling to China for business the last 15 years this JW is actually excellent. The building's architecture and interiors are nice and something that always indicates attention to detail for me is daily fresh flowers everywhere. The gym is fairly equipped, and the staff are gracious and do their best to accommodate your needs. Subway is close by and the breakfast buffet is pretty good but leans to local tastes, which I like, more than Western dishes. Didn't try the Grill or Man Ho.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Kum Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A rude experience at Marriott Zhengzhou

The fireworks light up the place nightly as it is the Chinese New Year period. Breakfast was rather simple and not that lavish compared to other 5 stars hotel. Check out was rather messy even though there were less than 5 people but the Chinese just jumped the queue without a blink and the counter staff don't bothered at all. Managed to pass my key cards to a lady relationship staff Ms Ming and informed her about the non culture action.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just the A/C, its not working.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

GinaNieva Sanchez del

Liked: Cleanliness, amenities
Loved my view. It was really beautiful. Staff were really nice, except for the check in desk. A bit rude at times. Concierge and cleaning crew were awesome, very nice people. The last night i had to call 20 times to try to get ice from room. I had to go by the elevators before they even picked up. If you are an American or foreigner especially a woman, the Chinese come first. Upon exchanging money, i was interrupted everytime someone wanted something from the hotel desk. Customer Service wasn't really the strong key here with the exception of the Concierge and cleaning staff..
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Hotels.com에서 예약한 금액 하루 1,000위안과 달리, 체크인 시에 하루 2,000위안으로 디파짓이라고 결제를 해야한다하고 체크아웃시 잔액을 돌려준다고 했는데 그게 처리가 안되고 있습니다. 출장이라서 회사비용처리해야하는데 매우 곤란한 상황이네요 I made reservation at less than 1,000 yuan per day thru hotel.com, but the hotel charged me 2,000 yuan per day when checking in, saying they would refund the rest when checking out. The refund is not happening right away, and the hotel has no emails that i can contact in English (i cant speak Chinese at all, so cannot talk with them over the phone). The hotels.com reservation number is 72058305084103, could you please check the current status with the hotel?
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Chia-Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點佳住宿舒服

櫃檯與員工教育訓練與禮貌佳。 泳池28度恆溫。早餐來不及協助餐盒打包。
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sunghyun

Liked: Cleanliness, staff & service, property conditions & facilities
중국출장때문에 2박을 묵었는데 깨끗하고 주변 경치가 너무 좋았어요. 이뿝니다.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Luigi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Camere non insonorizzate e fumo sigaretta da campe

Camere non insonorizzate.. Addirittura il fumo da sigaretta della stanza accanto arrivava nella mia tanto da dover cambiare stanza a mezzanotte perché l aria era irrespirabile e il personale non ha fatto nulla per far smettere i vicini, nonostante la struttura sia classificata come Smoking Free!!!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND SERVICE
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND SERVICE
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Haoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

充满惊喜的圣诞节！

房间非常舒服，景色宜人，并且酒店还给升级了行政房。整体入住体验非常棒！将来有机会还会再次选择郑州JW万豪酒店。
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店大堂在38楼，住宿房间在50层，分乘两个区域电梯上下楼，有时候需要等一段时间。房间整体还不错，浴缸配有电视。早餐很棒。
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable dans l’ensemble

Séjour confortable, excellent petit déjeuner et lounge très agréable. Quelques bémols : changement obligatoire d’ascenseur pour le parking et pour la piscine. Les equipments en chambre (prises électriques) sont très abîmées. Le wifi fonctionnait mal le premier soir. Nous n’avons pas eu la reservation prévue (vue lac) car il ne restait que des chambres fumeurs dans cette catégorie.
Stayed 2 nights in Apr 2021