"Nice place, clean and well decorated. Pleasant to walk around. No "hotel guide" or documentation, I searched the room, tried on the TV but I did not f ... " More
24 Aug 2022 by Your Acasa Team
Dear Gabriel, It is with great pleasure to receive such a splendid review and thank you for sharing your experience online. We are delighted to know that you enjoyed your stay with us, and that you appreciated the facilities and services provided by our team. On the other hand, please be assured that we are taking your feedback very seriously and your comments will be used as a tool to improve our services. You could always bother us - we are at you disposal at any time. The room keys have a QR code on it, there you can see all the information about the hotel.We certainly hope to have you back with us very soon. With kind regards,
23 Sep 2019 by acasa Suites Team
Dear Guest, Thank you for taking the time to give us an feedback. We are happy to hear that you had pleasant stay with us and enjoyed our rooms. Have a great week Kind regards
14 Apr 2024 by Your Acasa Team
Dear Michael,Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team
23 Dec 2023 by Your Acasa Team
Dear Rudolf ,Your feedback has truly brightened our day, and we appreciate the time you took to share your wonderful review. It's genuinely fulfilling to know that your experience at Acasa Suites was enjoyable. Rest assured, we'll pass along your kind words to our dedicated team.Looking forward to the opportunity to welcome you back to Acasa Suites in the not-too-distant future.Warm regards,The Acasa Suites Team
5 Oct 2023 by Your Acasa Team
Dear Helena, A review so complimentary as yours assures us that we are heading in the right direction with our numerous efforts. Thank you for choosing Acasa Suites, please come back again soon.Best regards,Your Acasa Team
25 Jun 2023 by Acasa Team
Dear Krizia, Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team
6 Jun 2023 by Acasa Team
Liebe Simone,Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt im Acasa Suites genossen haben.Vielen Dank für Ihre freundlichen Worte über unser Team. Es ist immer eine Freude, positives Feedback zu erhalten, und wir werden Ihr Kommentar mit dem Rest unseres Teams teilen. Nochmals vielen Dank für Ihre Bewertung, und wir freuen uns darauf, Sie bald wieder bei Acasa Suites begrüssen zu dürfen. Mit freundlichen GrüssenIhr Acasa Team
8 Jun 2023 by Acasa Suites Team
Cher Monsieur Patrick, Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires concernant les stores automatiques de votre chambre. Nous nous excusons sincèrement pour les désagréments que cela a pu causer pendant votre séjour. Nous apprécions vos commentaires car ils nous aident à améliorer nos services et l'expérience de nos clients.Nos volets roulants automatiques sont conçus pour réagir à divers facteurs, notamment aux conditions météorologiques, afin d'assurer une efficacité énergétique optimale et le confort des clients. Bien que nous cherchions à trouver un équilibre entre la durabilité environnementale et les préférences des clients, nous comprenons que la fermeture automatique des stores ait pu vous gêner.Vos commentaires ont été transmis au département qui évaluera votre commentaire. Ce retour d'information nous aidera à améliorer notre service afin d'offrir une expérience plus agréable à nos clients.En attendant, nous tenons à vous présenter nos sincères excuses pour l'inconfort que vous avez subi.Nous vous remercions à nouveau d'avoir apporté ce sujet à notre attention et nous nous réjouissons de vous accueillir à nouveau à l'avenir.
8 Jun 2023 by Acasa Suites Team
Chère Claire, Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires concernant la lampe de poche qui n'était pas indiquée en tant que produit disponible à la vente pendant votre séjour.Nous nous excusons pour toute confusion ou tout désagrément causé par l'absence de marquage sur la lampe de poche. Notre intention est d'apporter commodité et confort à tous nos clients. Nous comprenons qu'une signalisation claire est importante pour assurer un bon déroulement de votre séjour.Nous avons pris votre commentaire au sérieux et l'avons transmis à notre direction. Vos commentaires nous aideront à améliorer notre communication et nos services.Une fois de plus, nous nous excusons pour les désagréments causés et nous vous remercions d'avoir porté cette remarque à notre attention.Nous espérons pouvoir bientôt vous accueillir à nouveau à Zürich !Meilleurs Salautations
Acasa Suites offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Spa services, a library, and a terrace are also featured at the business-friendly Acasa Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Zürich hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Acasa Suites offers 140 air-conditioned accommodations with laptop-compatible safes and espresso makers. Fridges and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. This Zürich hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 49-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Acasa Suites has a restaurant on site.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
