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Pillows Grand Boutique Hotel Ter Borch Zwolle

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Photo gallery for Pillows Grand Boutique Hotel Ter Borch Zwolle

Property entrance
Breakfast, lunch and dinner served
Sauna
Front of property – evening/night
43-inch flat-screen TV with digital channels, TV, streaming services

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Stationsweg 9, Zwolle, Overijssel, 8011 CZ
  • Place, Museum De Fundatie
    ‪6 min walk‬
  • Place, Onze Lieve Vrouwe
    ‪9 min walk‬
  • Place, Grote Markt
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pillows Grand Boutique Hotel Ter Borch Zwolle

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and 24-hour room service.
Pillows Grand Boutique Hotel Ter Borch Zwolle offers 41 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 43-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Zwolle hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pillows Grand Boutique Hotel Ter Borch Zwolle. During your stay, you're just a quick walk from Sassenpoort. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Within a 10-minute walk of Sassenpoort and Overijssels Ventrum Beeldende Kunsten
Pillows Grand Boutique Hotel Ter Borch Zwolle offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Pillows Grand Boutique Hotel Ter Borch Zwolle. Parking is available for a fee.

This 4.5-star Zwolle hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Coperto Restobar - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coperto Restobar

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 17 for children
  • Self parking fee: EUR 19.5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Pillows Zwolle
Sandton Pillows
Sandton Pillows Hotel
Sandton Pillows Hotel Zwolle
Pillows Grand Ter Borch
Pillows Grand Hotel Ter Borch Zwolle
Pillows Grand Ter Borch Zwolle
Pillows Grand Hotel Ter Borch
Pillows Grand Ter Borch Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel
Pillows Grand Boutique Hotel Ter Borch Zwolle Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel Zwolle

Pillows Grand Boutique Hotel Ter Borch Zwolle Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 198 out of 224 reviews
Rating 8 - Good. 19 out of 224 reviews
Rating 6 - Okay. 5 out of 224 reviews
Rating 4 - Poor. 1 out of 224 reviews
Rating 2 - Terrible. 1 out of 224 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tom-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, and amazing staff 🙂
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in an extremely convenient location.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jaakko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very friendly staff, rooms are big, bed is excellent as are pillows.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. Spacious room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

This is a top notch hotel! Food and restaurant were fabulous. Staff is amazing and so helpful. Beds were perfect. Location is walking distance to the center of the city.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nice.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to explore the city

Great service comfortable bed and room.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just steps away from the train station. Easy walk to old city. Nice street location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and wonderful staff
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful spot very easy walk to centre if Zwolle. Great service.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Manon

Liked: Amenities
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Therése

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with high service level and beautiful interior. Will come again!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreams hotel

It was amazing stay, where everything was great. HIGHLY Recommended.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb all around experience. Highly recommend.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Cornelis

Liked: Staff & service, property conditions & facilities, room comfort

Zwolle visit

A very nice hotel, service & staff are to be commended for their work to make every guest & experience first rate! Thank you all for making our visit memorable.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was recommended by a colleague and I was very please with the location, the hotel and the service. I will definitely be back.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

A Gem in Zwolle

A beautiful hotel very classic. Large rooms and very helpful and friendly staff. Situated in a quiet and exclusive part of town. A short walk to the train station.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for me and my girlfriend to stay for the first time together, it had everything and the staff were incredibly kind. I want to go back here, which I don't think I've ever done in any hotel before! Thanks for everything Pillows!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way
Stayed 1 night in Apr 2023
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Stayed 2 nights in Sep 2023

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