Hard Rock Hotel Tenerife

5.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel Tenerife

Rooftop terrace
Suite (Rock Suite Gold)
4 outdoor pools, pool umbrellas, pool loungers
Executive lounge
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive
  • Pool
  • Parking available

Explore the area

View in a map
Avenida Adeje, 300, Adeje, 38670
  • Golf Costa Adeje
    ‪7 min drive‬
  • Fañabé Beach
    ‪10 min drive‬
  • El Duque Beach
    ‪15 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite (Rock Suite Diamond)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Amplified)

8.6 out of 10
Excellent
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Platinum)

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Silver)

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Rock Royalty)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Studio Suite Gold - Single Use

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Deluxe Double Room Single Use (Platinum)

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Suite (Rock Suite Gold)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Gold)

8.6 out of 10
Excellent
(32 reviews)
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Studio Suite Silver - Single Use

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Hard Rock Hotel Tenerife

Luxury resort on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Tenerife's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Hard Rock Hotel Tenerife. During your stay, you're just a quick walk from Las Galgas. You'll find features like free breakfast and free WiFi in public areas, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • For dining with ocean views, stop by The Beach Club, one of the property's 5 restaurants and 5 bars/lounges
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with facials, deep-tissue massages, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, mini golf, and basketball
  • Guests have great things to say about the pool and the helpful staff
  • 11 minutes by car from Siam Park and 12 minutes from Fañabé Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Some rates at Hard Rock Hotel Tenerife are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hard Rock Hotel Tenerife you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a fitness center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Adeje resort.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Beach Club - This poolside restaurant serves lunch only.
Narumi - This poolside sushi bar specializes in Asian cuisine and serves dinner only. Open daily.
Montauk Steak House - Overlooking the pool, this steakhouse serves dinner only. Open daily.
3rd Half Sports Bar - This sports bar serves dinner only. Open daily.
Suena Chido - Taquería - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hard Rock Hotel Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property will be renovating from June 1 2025 to August 15 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a designated adults-only pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Hard Rock Hotel Tenerife Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

My hell at hardrock

Staff were very rude , Lunch at the beach bar my youngest didn’t get his food for 90mins by that time I had to take him to another place - Imagine a 9 year old not eating for 14 hours - Staff didn’t care actually said we will bring the food when ready after 90 minutes - Charged me for ordering water even though I asked for tap - Staff were so rude I spent almost £2000 for 2 nights and the service was awful, Disgusting almost to the stage I would say don’t come here
Stayed 2 nights in May 2025

8/10 Good

Nayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denis, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌴 An Amazing Stay at Hotel LIVVO Valle Taurito & Aquapark! 🌊 We recently stayed at Hotel LIVVO Valle Taurito & Aquapark and had an absolutely wonderful experience! From the moment we arrived, we were welcomed with warm hospitality and efficient service. The hotel is set in a beautiful valley just steps away from the beach, surrounded by breathtaking cliffs and views that make you feel like you’ve found a hidden gem on the island. 🏨 Rooms: Our room was clean, spacious, and had a balcony with stunning views of the ocean and pool area. Housekeeping did a great job keeping everything fresh and tidy throughout our stay. 🍽️ Food: The buffet offered a nice variety of dishes, with fresh options for breakfast, lunch, and dinner. There was something for everyone – from international favorites to delicious Canarian specialties. 💦 Aquapark & Facilities: The Aquapark was a hit – especially for families and kids. It added an extra level of fun and adventure to the trip! The pools were well-maintained, and the entire complex felt safe and 🌞 Location: The beach is right there, and there are lovely walking paths and nearby attractions in Puerto de Mogán and beyond. Whether you’re looking to relax or explore, this is a great base to start from. We left with wonderful memories and would absolutely recommend Hotel LIVVO Valle Taurito & Aquapark to anyone looking for a fun, scenic, and relaxing stay in Gran Canaria. Would love to return one day! ⭐⭐⭐⭐⭐
Stayed 4 nights in May 2025

10/10 Excellent

BERTHA, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at this property. When you are already at a wonderful place with great weather it’s just a cherry on top to get amazing service. Friendly service and wonderful options. The atmosphere will put anyone in a good mood. Always love coming here. I tried the Ritz as a comparison and there was none! The people here take personally that you are here to have a good time and keep you happy!
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary Christopher, Waterloo

Stayed 5 nights in May 2025

10/10 Excellent

Paul

Stayed 5 nights in Apr 2025

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience, lovely hotel, ticks all the boxes
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip with Rock Royalty

Rock Royalty definitely worth the extra money,
Stayed 10 nights in Apr 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Some parts were really good! Music, entertainment, kids club. Some areas were poor, sofa bed really uncomfortable, a mattress topper would be a good investment to get people to go back. Unhappy that I was offered free parking space but after 3 visits to the reception I still needed to play after many excuses and different information. Poor, it’s a shame! Little things spoil a good stay! Some cockroaches seen around the restaurant area in the evening.
Stayed 5 nights in Apr 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness
Hotel was fun,great theme. Food and room was excellent. Disappointed with the benefits of rock royalty, definitely didn't get that feel.The rock royalty restaurant was very busy for the space. One access to the spa was very disappointing and one of the reasons i booked the hotel was to use the spa facilities. You have to pay 30 euros for a hour half after that. When i stayed in 2019 the hotel was alot better. The drinks and food in the hotel is three times the price of outside. 3 cocktails 50 euro! Outside the main buffet the restaurants are very quite ( due to price id imagine. Effects the atmosphere. Also down in the beach club you have to pay to sit anywhere nice. Not very rock royalty . Overall a nice hotel that is a shell of what it used to be. If they just dropped there prices all around im sure would double there income and have more returning customers. If you do go ,id probably recommend all inclusive otherwise youd be paying alot. Rock royalty staff especially in the reception where fantastic.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms and public areas fantastic. Service at reception great. Bar service very slow and queues to get into restaurant for breakfast.
Stayed 5 nights in Apr 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here, the only thing I didn’t like was the slow service in the lobby. Same as last time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiyara, Willingboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. I will stay again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Nathalie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hard No for Hardrock

The service was generally not great. The hotel staff left our luggage in the lobby the entire day, right by the door, after asking them to deliver this to the room 3 times, we eventually went down and took it to our room ourselves, with two small kids this is not ideal. The food was average and generally no one explained anything and everything was done with attitude. Sorry hard no, for the hard rock!
Stayed 1 night in Apr 2025

6/10 Okay

Amy

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Davina Sasha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really easy going hotel and great for the little ones especially if you are a solo parent as you can also get some R&R. The staff in the Kids Club are truly amazing. Restaurant staff less so. By its very nature it is a busy hotel with lots of families choosing all inclusive and the attitude of some of the staff is almost annoyance. Worse I think are the other restaurants where you pay more. The staff in these are really in need of more training as you expect the service to match the food and price point but it does not.
Stayed 4 nights in Apr 2025

4/10 Poor

Brittany

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jonathan

Stayed 7 nights in Mar 2025

6/10 Okay

Alexandra

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost impossible to book any of the restaurants within the hotel, especially if you’re a bigger party. Many of the pools were closed unfortunately.
Stayed 3 nights in Feb 2025

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 6 nights in Mar 2025

8/10 Good

TSZ Kwong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in good
Stayed 3 nights in Feb 2025

10/10 Excellent

Charisma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, classy, organizer and serene. The staff provided excellent service. The breakfast buffet was superb. Overall, I will definitely come back to this hotel again!
Stayed 3 nights in Mar 2025

8/10 Good

daniel ian

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely didn’t realise how Far out although only €15 to Adeje in a taxi rank at front door of hotel. Really loved the hotel rooms beautiful and different. Entertainment was great live music every night. Not much around the hotel few shops and places to eat. Food in the sessions buffet great choices. Being inclusive felt at a disadvantage as only allowed to eat in cafe at appointed times. I would not eat in the al a carte as an all inclusive guest again as poor service and limited menu. Staff attentive slightly abrupt at times will put this down to language barrier. Really clean although lagoon pool needs a little attention the heated pools were fantastic. Again service around the pools is brilliant. Staff at the pool bar were amazing thank you. We had a great holiday would highly recommend and will definitely return. I recommend downloading the hotel app and familiarising yourself with the hotel before going. There is also a Facebook page. Lots of children here who were well catered for by all activities.
Stayed 6 nights in Mar 2025