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"Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the ... " More

By Anna on Wed 13 Apr 2016

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Buenavista – All Inclusive. During your stay, you'll be within walking distance of Ajabo Beach. Features include free WiFi in public areas and a free beach shuttle, plus 4 outdoor pools. This 4-star resort has 542 rooms over 9 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, satellite TV and ceiling fans
  • Free WiFi
  • The 4 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, aerobics classes and a playground
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • 13 minutes by car from Golf Costa Adeje and 15 minutes from Aqualand Costa Adeje
  • Free beach shuttle service

Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€120* Per night/room 9 May - 10 May

Family Room, 2 Bedrooms, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room, Balcony (Standard)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Riu Buenavista – All Inclusive ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Riu Buenavista – All Inclusive

Everyone (4) Couples (3) Family (4) Friends (1)
5 out of 5

Posted by on 21 Apr 2019

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4 out of 5

Relaxing Family Holiday

Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the Manager. Melissa the Manager arranged a new room for us the following day, a beautiful en-suite with balcony. The stay really made a difference after we got a new beatutiful assigned to us and after that we could relax and enjoy the holiday. Food & Drink to a very high standard and the kids entertainment excellent, it would have been nice with some entertainment for the adults in the evning.

Posted by on 13 Apr 2016

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2 out of 5
Essen war schlecht: Nudeln und Gemüse immer verkocht, Pizza ungeniessbar, alles mit viel Fett gekocht. Zimmer war ungeheizt, Boden eiskalt. Betten sind durchgehängt.

Posted by on 2 Feb 2020

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Comment from Hotel Management

12 May 2020 by Online Reputation Manager

Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem Aufenthalt mitzuteilen. Es ist sehr bedauerlich, dass trotz unserer Bemühungen, jedem einzelnen Gast einen wunderschönen Urlaub zu ermöglichen, der Aufenthalt in unserem Hotel nicht in allen Bereichen Ihren Erwartungen entsprach. Wir hätten uns gewünscht, über Ihre Anliegen vor Ort informiert zu werden, um Ihnen sofort helfen zu können und uns wo immer möglich zu verbessern. Wir hoffen, Sie in naher Zukunft für eine positivere Erfahrung wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Hotel Riu Buena Vista Online Reputation Manager

5 out of 5

Posted by on 28 Aug 2019

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4 out of 5
Personal ist immer freundlich. Das essen war jedes mal super und die Hotelanlage ist in einem schönen Zustand und wird immer sauber gehalten

Posted by on 22 Jul 2019

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4 out of 5
Sehr gute Küche, sehr freundliches und hilfsbereites Personal, Pool mit Liegen und Pooltüchern, eine kleine Strandbucht liegt in der Nähe. Es war ein sehr schöner und erholsamer Urlaub!

Posted by on 27 Oct 2018

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1 out of 5

hôtel réservé aux allemand et anglais

Pros: La chambre était grande, le personnel de l’hôtel gentil, les animateurs Cristian et Hector franchement sympa et drôle.
Cons: La nourriture faire moins mais de meilleures qualités, faire tout les travaux nécessaires, faire un miniclub avec du personnel compétent.
Location: Une plage publique à 600m. sinon des pet shop de plage quelque restaurant et un mini market rien à faire.
Une honte de vendre cet hôtel pour un 4 étoiles, nourriture franchement médiocre et répétitive, réservé aux allemand et anglais, au petit déjeuner il fallait courrier après le personnel pour obtenir des fruits. Poisson pas frais et 5 fois le même en 9jours. Confort des lit affreux, les matelas date de 20 ans.. encore les ressorts. 6 jours pour en obtenir 1 décent. La structure est toute à refaire, des carreau cassé tout autour de la piscine même dangereux, le sol du mini-club est décollé et les enfant peuvent tomber. Le personnel de l'animation franchement à revoir, Mlle Carmen a parler à mon fils en allemand et anglais pour lui expliquer les jeux., malgré qu'il ne parle que l'italien et le français. Franchement un mini-club nul. Malgré les dizaines d'enfants dans le club seul une dizaine d'enfant allemand, anglais ou parlant ces langues. La position de l’hôtel vraiment loin de tout FRANCHEMENT TRES DECUE.

Posted by , from geneve on 25 Feb 2018

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3 out of 5

Wunderschön gelegene Hotelanlage

Pros: Sauberkeit ist extrem und auffallend, bravo! Lage und Aussicht, Pool sind toll
Cons: Nicht zeitgemässes WiFi,. Keine Performance und erst noch kostenpflichtig. Abendunterhaltung (Musik und Tanz in ungeeigneter Location, miese Akustik.
Location: Etwas abgelegen
Guter Empfang, Zimmer klein, nicht zweckmässig eingerichtet (zB. keine Ablage für Koffer, kein Stuhl im Zimmer zur Ablage der täglichen Kleidung. Essen oft gleich und ähnlich, wenig Abwechslung.

Posted by , from Bern on 6 Dec 2017

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4 out of 5

Really nice and clean hotel that i could recommend

What i hate is that people put their towels already at 9 in the morning that even you coulnt find a place ... . May be you should try to put aeay the towels when somebody dont desapear for 2 hours Really kind service personal!

Posted by , from suiza on 27 Aug 2017

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2 out of 5

Hôtel tres bruyant

Pas d accueil pour les français. Il n y a aucun endroit tranquille le soir. les communs sont tres bruyant musique top forte. Le wifi payant est tres limité accessible seulement à l accueil. La cuisine . toujours la même chose. 2 piscines d eau froide 22 degré tres bruyantes à oublier pour la sieste.

Posted by on 19 Apr 2016

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About the Hotel Riu Buenavista – All Inclusive

Location Calle Horno, 35, Adeje, Tenerife 38678

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and beverages included

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Football
  • Volleyball
  • Children's club

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Gratuities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Airport transfers not included
  • Kids club included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • Football included
  • All available beverages included
  • On-site live performances included
  • All land activities, recreational facilities and equipment included

Property Features

Hotel Riu Buenavista – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Buenavista – All Inclusive offers its guests 4 outdoor swimming pools, a waterslide, a fitness centre, and a kids' pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. A terrace, a free kid's club, and multilingual staff are also featured at the family-friendly Hotel Riu Buenavista – All Inclusive. A complete renovation of Hotel Riu Buenavista – All Inclusive was completed in October 2020. This 4-star Adeje property is smoke free.

  • 542 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Bar by the pool
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Hotel Riu Buenavista – All Inclusive offers 542 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Yaiza – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Mandalay – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Dolce Vita – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Atlantico – This poolside theme restaurant serves lunch and dinner. Reservations are required. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Scuba diving nearby
  • Fitness classes on site

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available

Hotel Names

  • ClubHotel Riu Buena
  • ClubHotel Riu Buena Vista
  • ClubHotel Riu Buena Vista Adeje
  • Hotel Riu Buena Vista Adeje
  • ClubHotel Riu Buena Vista All Inclusive Adeje
  • Riu Buena Vista All Inclusive
  • ClubHotel Riu Buena Vista All Inclusive Hotel Adeje
  • ClubHotel Riu Buena Vista All Inclusive Hotel
  • Riu Buena Vista Adeje
  • Hotel Riu Buenavista
  • Hotel Riu Buena Vista
  • Hotel Riu Buenavista – All Inclusive Adeje
  • Hotel Riu Buenavista – All Inclusive All-inclusive property

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.