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"The heated pool was fantastic.Reception staff attitude to clients was appalling apart from one who was very helpful. " More

By a verified traveller on Tue 07 Apr 2020

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Apartment, 2 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Neptuno Costadeje. During your stay, you're just a quick walk from Gran Sur Shopping Center. Free WiFi in public areas, 2 outdoor pools and a full-service spa are available. This comfortable aparthotel has 90 apartments. Each apartment includes amenities such as a private pool and a kitchenette.

  • Each apartment offers a private pool, a kitchenette and a balcony or patio
  • Free Wi-Fi in some public areas
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Fañabé Beach and a few minutes from Siam Park

Neptuno Costadeje ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Neptuno Costadeje

Everyone (12) Couples (4)
4 out of 5
The heated pool was fantastic.Reception staff attitude to clients was appalling apart from one who was very helpful.

Posted by on 7 Apr 2020

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4 out of 5
The property is underneath the heated swimming pool and is very quiet, it also has panoramic views of the sea.

Posted by on 14 Mar 2020

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5 out of 5
Property in very good state of condition. Check in very quick and efficient. Staff polite and helpful. Location good, although on a steep hill.

Posted by on 12 Jan 2020

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5 out of 5
Excellent value, good location, good facilities, quiet. Looked after all our needs.

Posted by on 20 Nov 2019

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5 out of 5
We had a wonderful stay here.The new heated pool is a bonus.The rooms were spacious,well cleaned,comfy beds,huge wardrobes.Views from the balcony were tremendous.

Posted by on 5 Apr 2018

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5 out of 5

Nice clean apartment. Very spacious.

Pros: How compact and homely it felt
Cons: Bar/food staff
Location: It was up a steep hill. There was a free bus to the beach and near-by resorts.
Lovely clean, spacious apartment. would HIGHLY RECOMMEND to all. Pool area etc. very clean and had nice compact feel. Reception staff were pleasant and helpful one girl in food hut not so, she was quite sharp and rude on the only two occasions that I ordered food.

Posted by , from Belfast on 19 Jan 2018

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5 out of 5
Sehr schöne, saubere Unterkunft; freundliches Personal

Posted by on 26 Aug 2022

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3 out of 5

Posted by on 3 Jan 2022

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4 out of 5
Rauhallinen, hyvät poolit/auringonottopaikat. Ilmainen bussi rantaan ja takaisin. Huoneistot vaatisivat kylpyhuoneiden suihkujen osalta päivityksen nyky- päivään. Kahvinkeitin olisi myös toivottava varuste

Posted by on 7 Feb 2020

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5 out of 5

Posted by on 6 Aug 2019

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Property Features

Neptuno Costadeje offers its guests 2 outdoor swimming pools and a children's pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and an arcade/games room are also featured at Neptuno Costadeje. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Adeje aparthotel.

  • 90 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bidets and hairdryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Private pool
  • In-room kitchenette
  • Private balcony or patio
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Cots (free)
  • Housekeeping (weekdays only)
  • Hairdryer
  • Safe (surcharge)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Ensuite bathroom

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property registry number - 211VS198
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residencial Neptuno Aparthotel Adeje
  • Residencial Neptuno Aparthotel
  • Residencial Neptuno Adeje
  • Residencial Neptuno
  • Neptuno Costadeje Aparthotel
  • Neptuno Aparthotel
  • Neptuno Costadeje Adeje
  • Neptuno Costadeje Aparthotel
  • Neptuno Costadeje Aparthotel Adeje

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.