13 Dec 2018 by Royal Concierge
Dear Lynne, Thank you for this lovely review of your stay with us, we look forward to your next visit. Best wishes from La Caleta, Royal Concierge Royal Hideaway Corales Resort 5*****GL
10 Feb 2020 by Royal Concierge Manager
Dear guest, thank you very much for rating us and having chosen our Royal Hideaway Corales Suites. Kind regards, Ricci González
31 Jul 2019 by Assistant Manager
Cher Hôte, Merci d'avoir pris le temps de partager ce joli commentaire avec tous les internautes, c'est grâce à vous que nous pouvons continuer à nous améliorer pour pouvoir offrir le meilleur service possible. Nous sommes heureux de lire que votre séjour parmi nous a été un succès, et que nous avons su répondre à toutes vos demandes et attentes. Merci encore une fois d'avoir choisi notre hôtel lors de votre visite à Tenerife. Nous espérons pouvoir vous accueillir encore une fois. Cordialement, Simo El Khaoudi Adjunto a Dirección / Assistant Manager Hotel Royal Hideaway Corales Resort 5*****GL
28 Jul 2019 by Ricaurter González - Royal Concierge Manager
Dear guest, Thank you very much for rating us with 5 out of 5! We look forward to welcome you again son in our Royal Hideaway Corales Suites Resort. Kind regards, Ricaurter González Director Royal Concierge
15 Mar 2018 by Royal Concierge Department
Sehr geehrter Gast, Vielen Dank für Ihre Einblicke nach Ihrem kürzlichen Aufenthalt. Wir suchen stets nach einem Weg, uns zu verbessern und Ihre Kommentare sind für unseren zukünftigen Erfolg entscheidend. Wir bedauern aufrichtig Ihre Unzufriedenheit mit der Reinigung Ihres Zimmers, da wir bei Royal Hideaway darauf bestrebt sind auf diesem Gebiet absolut vertrauenswürdig zu sein und uns bewusst ist, dass Sauberkeit für das Wohlbefinden unserer Gäste sorgt. Daher bitten wir Sie bei einer zukünftigen Gelegenheit Servicemängel an der Rezeption zu melden. Wie können uns dann umgehend darum kümmern und jede Situation, die nicht unseren Standards entspricht, berichtigen. Unsere Hauptverpflichtung ist die Zufriedenheit unserer Gäste. Aus diesem Grund überprüft das Management-Team regelmäßig unsere Einrichtungen, Restaurants, deren Menüs und Produkte und unternimmt Service-Schulungen, um die Beachtung unseres hohen Qualitätsstandards als unterscheidendes Merkmal unserer Marke zu garantieren. Wir bedauern jedoch aufrichtig, dass Sie sich diesbezüglich nicht angemessen betreut gefühlt haben. Wir möchten hinzufügen, dass, obwohl der Hauptprozess vor der Eröffnung unseres Resorts abgeschlossen wurde, nur noch unsere Gärtner vor Ort sind, um die wunderschöne Umgebung des Hotels fertig zu stellen, wobei diese Erde und schwere Pflazen bewegen müssen. Wir freuen uns, dass Sie die Schönheit unserer Poollandschaft, vor allem unseren Infinity Pool im 5.ten Stockwerk, von wo man einen atemberaubenden Blick hat, in vollen Zügen genossen haben Wir danken Ihnen nochmals, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie bald erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen Royal Concierge Department Royal Hideaway Corales Resort 5*****GL
Royal Hideaway Corales Suites, part of Barceló Hotel Group offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Royal Hideaway Corales Suites, part of Barceló Hotel Group. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Adeje hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Royal Hideaway Corales Suites, part of Barceló Hotel Group offers 109 forms of accommodation with minibars and espresso makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Olivia Market – This buffet restaurant only serves breakfast.
Starfish – This restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
San Hô - Fusion Nikkei – This theme restaurant overlooks the garden and specialises in Japanese cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
El Rincón de Juan Carlos – This fine-dining restaurant overlooks the ocean and specialises in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Il Bocconcino – This theme restaurant specialises in Italian cuisine and overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna.
Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
For bookings over EUR 5,000, this property charges a refundable deposit equal to the first night of stay at the time of booking.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
