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Quest on Franklin

4.5 star property

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Photo gallery for Quest on Franklin

Exterior detail
Reception
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
74 Franklin Street, Adelaide, SA, 5000
  • Adelaide Casino
    ‪10 min walk‬
  • Adelaide Convention Centre
    ‪10 min walk‬
  • Adelaide Oval
    ‪17 min walk‬
  • Adelaide, SA (ADL)
    ‪8 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 3 Bedrooms

  • 95 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Studio

In-room safe, desk, laptop workspace, blackout curtains

Studio

  • 24 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room

Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Full-sized fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Full-sized fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Quest on Franklin

Luxury aparthotel in Adelaide with a 24-hour fitness center
This smoke-free aparthotel features a 24-hour fitness center, conference space, and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment offers free WiFi and free wired Internet, a TV with digital channels, plus a sitting area and a refrigerator. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and room service.
Quest on Franklin offers 117 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Digital television is provided. Full-sized refrigerators/freezers, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Adelaide aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest on Franklin. During your stay, you're just a quick walk from Adelaide Casino. Free WiFi in public areas, a 24-hour gym, and dry cleaning service are available. Built in 2013, this luxury aparthotel has 117 apartments on 14 floors. Enjoy your stay with amenities like free WiFi and digital TV channels in each apartment.
  • Each apartment offers a sitting area, digital TV, and a full-sized refrigerator
  • Free WiFi
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Adelaide Casino and Rundle Mall
As a guest of Quest on Franklin, you'll find a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Event space at this aparthotel measures 818 square feet (76 square meters) and includes conference space. WiFi is free in public spaces. The luxury Quest on Franklin also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4.5-star Adelaide aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Portuguese, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 30 per night)
  • Extended parking on site (AUD 30 per night)

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 818 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 117 units
  • 14 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30.00 per night(1148 ft away; open 24 hours)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Franklin
Quest Franklin Adelaide
Quest Franklin Apartment
Quest Franklin Apartment Adelaide
Quest on Franklin Adelaide
Quest on Franklin Aparthotel
Quest on Franklin Aparthotel Adelaide

Quest on Franklin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 650 reviews
Rating 8 - Good. 179 out of 650 reviews
Rating 6 - Okay. 24 out of 650 reviews
Rating 4 - Poor. 10 out of 650 reviews
Rating 2 - Terrible. 9 out of 650 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry and Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the fully efficient apartments. Walkable to shopping, restaurants and sites.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness
Very close to Adelaide Central Market and Chinatown. Most places within a 30 minute walk. Lovely suite with a lot of space. Helpful staff
Stayed 3 nights in Mar 2025

8/10 Good

Maggie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, good view, good balcony, clean room. A very good stay.
Stayed 3 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Nice Urban Stay

Was very clean and well located to Adelaide Central Market. Shower was great! Funky smell like leftover cooking smell or some sort of cleaning product. Glad Parking was available but it was across the street at bus terminal. Pass allowed unlimited exits and returns. No onsite restaurant. No dish soap to clean dishes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katie-Anne

Liked: Cleanliness, property conditions & facilities
Fantastic property. Easy check in, great communication and very clean. Will book again.
Stayed 1 night in Feb 2025

10/10 Excellent

Dale, Horsley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Typical Quest ,you just can’t stop loving them
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were friendly and helpful
Stayed 7 nights in Jan 2025

10/10 Excellent

Nitithep

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very Good Apartment
Stayed 5 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, room comfort

A great place to stay!

It was great. Property and staff were fantastic. Though the location is beneficial but it is not at all the safest, I strongly advise against walking alone at night time in the area. There are a lot of attractions in the area and it is easy to get around by foot just be self-aware and security conscious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadime

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful Location was key So clean and fresh
Stayed 2 nights in Jan 2025

6/10 Okay

TSZ KIT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property location is good, near Central Market and China Town. The Condition is also good, just I don't understand why the daily service period is only 10am - 12noon. I left my room at 12:35pm means I did not have services for my room for a day
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a very good stay. Staff very friendly. Central for transport and walking to mall easy. Room clean and no excess noise.
Stayed 8 nights in Jan 2025

10/10 Excellent

Lindy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely staff and great proximity to shopping and Daily activities. Throughly enjoyed our time away.
Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for us near bus station. Comfortable room with kitchenette very useful.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay in this perfect location would definitely recommend and stay again so clean and quiet
Stayed 7 nights in Dec 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Raquel

Travelled with family
Liked: Room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Overall a good stay and I would stay again. The apartment was an ok size. Had all that you needed. Housekeeping were accommodating with requests such as extra towels etc. Very walkable to the market, food options and the main shopping strips. Parking is a little bit of a pain on the other side of the road at the bus station but not too bad.
Stayed 4 nights in Dec 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, room comfort
Nice place clean great spot and handy car park across the road
Stayed 3 nights in Nov 2024