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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Exterior
Free daily continental breakfast
Lobby
1 bedroom, premium bedding, in-room safe, desk
Exterior

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Dam Square
    ‪16 min walk‬
  • Anne Frank House
    ‪5 min drive‬
  • Van Gogh Museum
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(71 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible Bathtub

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Canal View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds (Canal View)

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Canal View)

Standard Room, 1 Double Bed (Canal View) | View from room

Standard Room, 1 Double Bed (Canal View)

9.2 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is €305
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includes taxes & fees
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About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Hotel with free breakfast, a short walk to ARTIS
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Amsterdam - City Hall by IHG. During your stay, you're just a quick walk from ARTIS. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of ARTIS and Rembrandt Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall by IHG.

This 3-star Amsterdam hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.
Bar - Onsite bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1011 reviews
Rating 8 - Good. 301 out of 1011 reviews
Rating 6 - Okay. 68 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good property! Within walking distance to everything. No storage in the room was our biggest complaint.
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A conveniently located hotel with all the basic amenities one would expect. Helpful staff and excellent service.
Stayed 7 nights in Apr 2025

8/10 Good

CATHERINE

Travelled with partner
Liked: Property conditions & facilities
No ice machines, could only get a few cups at a time at front desk, no mini fridge in rooms. Breakfast was very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Twyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and very quiet. Only thing missing was a mini fridge otherwise it’s a great place to stay. Breakfast was amazing every day
Stayed 5 nights in Apr 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were doing a bike and barge from Oosterdok and we were a block away.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Amsterdam

Excellent hotel and would stay there again. Location was good. Excellent breakfast. Friendly, helpful staff
Stayed 3 nights in Apr 2025

8/10 Good

Robert, Cincinnatti

Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a typical hotel breakfast. Hotel is conveniently located and clean. Nice accommodation for the price.
Stayed 3 nights in Mar 2025

8/10 Good

Shishrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eye level with the canal

The room was a nice size, but my canal view was right at eye level. I had to tip-toe to see the view.
Stayed 1 night in Mar 2025

6/10 Okay

Zakaria

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Naveen

Stayed 3 nights in Mar 2025

8/10 Good

joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was great location for walking all over the place. Had to ask 2 days for extra pillows and towels only got the pillows after the 3rd time asking and one extra towel for the 4 night stay
Stayed 4 nights in Mar 2025

8/10 Good

Patricia, El Cajon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and it very clean. The only downside was the room was small and there was no dresser or place for your luggage. We had to place our luggage upright and put on the bed anytime we needed something. But the breakfast was good and we felt the walking distance to anything was great.
Stayed 4 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is okay but housekeeping not up to par. Left dirty coffee cups in the room and didn’t refresh coffee and tea. Had to ask for extra coffee and creamer every day.
Stayed 2 nights in Mar 2025

6/10 Okay

Christy

Liked: Cleanliness, staff & service, property conditions & facilities

Hoodwinked

The hotel itself was fine. It was clean and the staff were friendly and helpful. The bed was uncomfortable and I was disappointed that I paid extra for a “canal view” and our room was on the basement floor. If I stood on my tip toes I was able to see outside the window and we were eye level to the water. That wasn’t the way it was advertised and I felt a little swindled. My advice is don’t spend extra money on the view and you’ll be great.
Stayed 1 night in Mar 2025

8/10 Good

Winnifred, Thornlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot just away from busy tourist area therefore was quiet, but easily walkable to everything.
Stayed 4 nights in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Jan 2025

10/10 Excellent

Carla, Missoula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel that is within walking distance from train station. Nit much immediately around hotel, but easy to get to other parts of the city. Great breakfast for small hotel. Decent sized room and great water pressure.
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth paying extra for a canal view, rooms on the main road would be noisy with fire station opposite. Breakfast was adequate.
Stayed 2 nights in Mar 2025

10/10 Excellent

UMESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James, Far Rockaway

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Easy walk to transportation or just a leisurely walk to shops.
Stayed 5 nights in Feb 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was as expected. Front desk staff were very friendly and super helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was terrific, breakfast simple but still great
Stayed 2 nights in Mar 2025