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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Free daily continental breakfast
Bar (on property)
Interior
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪6 min walk‬
  • Place, Nemo Science Museum
    ‪8 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (Free Breakfast)

8.8 out of 10
Excellent
(81 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible (Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Free Breakfast)

9.0 out of 10
Wonderful
(80 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Canal View, Free Breakfast)

Standard Room, 1 Double Bed (Canal View, Free Breakfast) | View from room

Standard Room, 1 Double Bed (Canal View, Free Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Canal View, Free Breakfast)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Canal View, Free Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Amsterdam - City Hall by IHG. During your stay, you're just a quick walk from Waterlooplein. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 12 minutes by foot from Rembrandt Square and a 5-minute drive from Dam Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall by IHG.

This 3-star Amsterdam hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aniket

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely breakfast and goos hospitality !
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room condition and par excellent service and staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

jacob, Harish

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean , good location.
Stayed 2 nights in Nov 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Quality of breakfast food could be improved. Quiet good sized room. Could have done with more clothes storage. Why do IHG provide Dove toiletries - environmental credentials are terrible!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ellen

Stayed 4 nights in Oct 2025

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an excellent stay, not too far from the main attractions in the city centre, everything was a comfortable walking distance from the hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Janis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canal view, staff, cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were pleasant and helpful.
Stayed 7 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
room was fine
Stayed 6 nights in Nov 2025

6/10 Okay

zeynep

Disliked: Amenities
The room was average. But the important thing is your advertising was misleading . The picture on the website and the location was a different place than the picture. I chose this hotel especially being on the canal side according to published pictures but the location where we stayed was completely in a different location and in a different building far from the canal.
Stayed 3 nights in Oct 2025

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. The only thing was I never saw the bar area open. I ask a staff member about it and she pointed to the wine to go and got me a glass.
Stayed 1 night in Nov 2025

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people at desk. We were able to get into 2 of our rooms when we arrived in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Very friendly and attentive staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2025

10/10 Excellent

Tracy Lynn

Travelled with family
Liked: Amenities, property conditions & facilities
The room was not cleaned as often as i would like and they did not refill the coffee daily amd there was no body wash the bottle was empty
Stayed 6 nights in Oct 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and there were up to date amenities. The staff was extremely friendly and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service
More vegetables
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and room was ready. Room and bathroom was decent size. Breakfast selection is minimal but enough to start your day. The lady who checked us in gave us excellent restaurant recommendations.
Stayed 2 nights in Oct 2025

8/10 Good

barry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Maid service didn’t show up on my second day. Also for two days tv didn’t work. I called reception who said they would fix. Nothing done.
Stayed 2 nights in Oct 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distances to most of the city museums and dinners
Stayed 3 nights in Oct 2025

8/10 Good

Parimala

Travelled with family
Liked: Cleanliness, staff & service
room was good size.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Travelled with group
Liked: Amenities
Loved it!
Stayed 3 nights in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Room upgrade was appreciated
Stayed 1 night in Oct 2025