Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Exterior
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Dam Square
    ‪16 min walk‬
  • Amsterdam Museum
    ‪19 min walk‬
  • Van Gogh Museum
    ‪9 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪29 min drive‬

Room options

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible Bathtub

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds (Canal View)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (Canal View)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Hotel with free breakfast, a short walk to ARTIS
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Amsterdam - City Hall by IHG. During your stay, you're just a quick walk from ARTIS. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of ARTIS and Rembrandt Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall by IHG.

This 3-star Amsterdam hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.
Bar - Onsite bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gill

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights. Part at conference and stayed to sightsee.
Stayed 3 nights in Jan 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Hello! Hotel itself didn’t look anything like the pictures, we were stuffed in the basement in a dark small room; outdated furniture. Staff was really nice though. Location is convenient.
Stayed 3 nights in Jan 2025

6/10 Okay

Rupinder

Travelled with partner
This property is located in a dirty old area. No gym
Stayed 2 nights in Jan 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I took a last minute trip. I always book IHG hotels, this one had an excellent breakfast, lobby bar (small but cute), located 15 min walk from central Amsterdam and close walk to Albert Heijn Market store. Clean and comfortable and very pleasant staff. I highly recommend this hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Hrishikesh

Stayed 2 nights in Dec 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Lovely stay, good location, Staff very friendly and extremely helpful. Breakfast good. Would definitely recommend for a short stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

choi siu

Travelled with group
Very friendly staffs
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was great, we were able to check in early. The property is very clean and great breakfast. Will stay here again. The only thing I found odd was no tissue paper and when I asked one of the staff in the lobby, she said they don’t have it and we can get it from the supermarket.
Stayed 4 nights in Dec 2024

10/10 Excellent

Javier, Brussels

Stayed 1 night in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & welcoming hotel

We had a wonderful stay. Reception girls were so friendly and helpful, they really enjoy their job. The beds were comfortable, I asked for adjoining rooms which they accommodated. There’s no draws or shelving for clothes, just a wardrobe so this may be annoying if you stayed for long. Breakfast was great, enough to fill us up. Amazing little cakes and pastries too. It’s a 10 min walk to the main area, but there’s shops, restaurants and bars on the way and nearby. We enjoyed the walk. I wouldn’t hesitate to stay again. Thanks ladies!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff! Extremely clean! Great coffee!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in very quiet area. Very clean & friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service
The property is clean. The room is clean. The shower can be slippery. Good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very very friendly and helpful staff. Clean quiet rooms, no odors or noises. And a wonderful breakfast included.
Stayed 1 night in Dec 2024

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative about this stay was the bed was super hard.
Stayed 3 nights in Dec 2024

10/10 Excellent

sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm in hotel industry work for Four Seasons Hotel. Everything about this Hotel. Thank you very much!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024