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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

A modern restaurant with round tables, red seating, and hanging plants.
Exterior
A modern reception desk with a wooden finish, a black brick accent wall, and a green wall with a clock. There are two pendant lights above the desk, and a vase with flowers on the right side.
A hotel room with a bed, a TV mounted on the wall, a window with curtains, and a balcony.
A modern waiting area with green walls, multiple seating options including red and grey chairs, and several hanging planters.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪7 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Place, Dam Square
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

A hotel room with two beds, a flat-screen TV, a small desk, and a window with curtains.

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Free Breakfast)

A hotel room with a bed, a TV, a desk with a coffee maker, and a window with curtains.

Standard Room, 1 Double Bed (Free Breakfast)

8.6 out of 10
Excellent
(88 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Free Breakfast)

A hotel room with a bed, a red chair, a small table, a wooden wardrobe, and a wall-mounted light.

Standard Room, 1 Double Bed, Accessible (Free Breakfast)

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

A hotel room with two beds, a flat-screen TV, a small desk, and a window with curtains.

Standard Room, 2 Single Beds (Free Breakfast)

9.0 out of 10
Wonderful
(85 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Canal View, Free Breakfast)

A hotel room with a bed, a TV mounted on the wall, a window with curtains, and a small table with a kettle and cups.

Standard Room, 1 Double Bed (Canal View, Free Breakfast)

9.2 out of 10
Wonderful
(27 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Canal View, Free Breakfast)

A hotel room with two beds, a red chair, a small table, and a wall-mounted phone.

Standard Room, 2 Single Beds (Canal View, Free Breakfast)

8.8 out of 10
Excellent
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Amsterdam - City Hall by IHG. During your stay, you're just a quick walk from Waterlooplein. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 12 minutes by foot from Rembrandt Square and a 4-minute drive from Dam Square
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Holiday Inn Express Amsterdam - City Hall by IHG.

This 3-star Amsterdam hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.
Onsite venue - bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, central location for walking.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, central location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

The hotel was very clean, the staff was very attentive and the breakfast bar was pleasant. The location was good for the city central, only a 15 minute walk from the central train station.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend staying at this hotel. We had a great time and the staff were wonderful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk from the main area of the city, which made it lovely and quiet to come back to at the end of the night.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff were really nice , close to city centre
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed. Breakfast was basic but this suited us
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room with a canal view. Very convenient location to bike/barge dock and Centraal Station.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Anjum

Liked: Cleanliness, staff & service, amenities
Good breakfast options
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aniket

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely breakfast and goos hospitality !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Good choices for breakfast. Really near the train station, and about fifteen minutes walk to the centre/touristy areas.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean hotel throughout. Breakfast choices good and quickly replenished
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was always replenished quickly, there was something for everyone. Staff were lovely and we were able to check in a little early which was so helpful. Didn’t have to walk to far for anywhere we wanted, around 20 minutes to most places but we do walk at a leisurely pace
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The third floor canal view room was excellent view, I even shared photos on my personal Facebook page.
3rd floor room view, so beautiful!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room -staff very helpful . Within walking distance to all attractions . Breakfast was great with good variety .
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very clean hotel, super courteous staff, very helpful and friendly. Close to everywhere I needed. I would definitely recommend this hotel and I'd definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't use parking, Staff were great especially staff in the breakfast area they were helpful and cleared up quickly & effectively. Air con was great
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jacqueline

Liked: Staff & service, amenities, property conditions & facilities
Clean, nice breakfast selection. Thank you.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chau

Good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an excellent stay, not too far from the main attractions in the city centre, everything was a comfortable walking distance from the hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Room was tidy and service was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Staff friendly on arrival, room spacious enough, clean, modern & convenient location to train station & all attractions in Amsterdam centre
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Nice clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

jacob

Liked: Cleanliness, amenities, property conditions & facilities
clean , good location.
Stayed 2 nights in Nov 2025