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Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4.0 star property

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Photo gallery for Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Seasonal outdoor pool, pool umbrellas, pool loungers
Miscellaneous
Lounge
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Aix-en-Provence Tourism Office
    ‪3 min drive‬
  • Place, Cours Mirabeau
    ‪3 min drive‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪3 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Classic Double Room With Sofa Bed

Desk, blackout curtains, soundproofing, free WiFi

Classic Double Room With Sofa Bed

  • Sleeps 3

View all photos for Classic Room With Double Bed And Twin Beds

Desk, blackout curtains, soundproofing, free WiFi

Classic Room With Double Bed And Twin Beds

  • Sleeps 2

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic room, 1 double bed and 1 sofa bed for 2 people

Desk, blackout curtains, soundproofing, free WiFi

Classic room, 1 double bed and 1 sofa bed for 2 people

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room With Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Executive Room With Double Bed

  • Sleeps 2

View all photos for Classic Room With Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Classic Room With Double Bed

  • Sleeps 2

View all photos for Executive Room-1 Double Bed And A Single Sofa Bed

Desk, blackout curtains, soundproofing, free WiFi

Executive Room-1 Double Bed And A Single Sofa Bed

  • Sleeps 3

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About this property

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Hotel in Aix-en-Provence with a seasonal outdoor pool and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offers 80 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères. During your stay, you'll be within walking distance of La Torse. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine and garden views while dining at Mozami
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a playground
  • 12 minutes by foot from La Torse and a 2-minute drive from Parc de la Torse
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères. Free self parking is available.

This 4-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Mozami - Overlooking the garden, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mozami

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,938 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (71 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Aix en Provence
Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
Hotel Novotel Aix Pont l'Arc Fenouillères
Novotel Aix en Provence Pont l'Arc Fenouillères
Novotel Aix Pont l'Arc Fenouillères
Pont Aix en Provence
Hotel Novotel Pont l'Arc Fenouillères
Novotel Pont l'Arc Fenouillères
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Reviews

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

Reviews

8/10 Good

Marie-Lyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Laurence

Liked: Cleanliness, property conditions & facilities
They put me in a handicap room which had a dirty bathroom. Mold everywhere. it was disgusting.
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto, Aventura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel is always a right choice
Stayed 1 night in Jul 2025

10/10 Excellent

Kai, Lubbock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel for a reasonable price
Stayed 1 night in Jul 2025

6/10 Okay

Jin

Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jean Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Très bon hotel, personnel très professionnel. Un séjour agréable
Stayed 1 night in Dec 2024

10/10 Excellent

Jean Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable, calme, personnel accueillant chaleureux et efficace
Stayed 1 night in Dec 2024

4/10 Poor

Astrid

Travelled with group
Disliked: Amenities, property conditions & facilities
Poor food selection Wine and bar selection also poor The hotel majors on conferences
Stayed 4 nights in Sep 2024

8/10 Good

julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Emeric

Horrible

Aucune communication entre les différents services de l’hôtel, on me demande de payer deux fois les repas, deux fois les boissons… aucun professionnalisme
Stayed 2 nights in Jun 2024

10/10 Excellent

gael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente option en bordure d'Aix. Les extérieurs avec la piscine sont très agréables. Les chambres et le lobby/restaurant viennent d'être rénovées. Le petit déjeuner et le restaurant sont biens. Très pratique d'avoir le supercharger Tesla sur le parking. Le centre d'Aix est facile d'accès en voiture
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Nous avons bien apprécié cette halte à Aix ! Accueil, nuit agréable malgré l’autoroute toute proche - les chambres sont très bien insonorisées +++, on n’entend rien ! Petit dej complet, terrasse extérieure agréable. Étonnant que pour ce standing d’hôtel le lit soit en 140… comme nous sommes grands tous les deux, un peu serré… Et les verres en carton et le choix de thé et tisanes pourrait être grandement amélioré !
Stayed 1 night in Aug 2025

8/10 Good

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Eva

Stayed 2 nights in Jul 2025

10/10 Excellent

Daiki

Liked: Cleanliness, amenities, property conditions & facilities
こちらはとても良いホテルでした。また来ます！
Stayed 2 nights in Jun 2025

8/10 Good

Sarl Epbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandrine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jérôme

Stayed 1 night in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

FREDERIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025