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Aparthotel

El Lago

3.0 star property

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Photo gallery for El Lago

Outdoor pool
Restaurant
Lobby
Exterior
Restaurant

Reviews

7.2 out of 10
Good

Apart-hotel

1 bedroomSleeps 420.0 sq m

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
Murta - Esq. Av. Pere Mas I Reus, 1, Alcudia, Balearic Islands, 07410
  • Place, Alcúdia Beach
    ‪6 min walk‬
  • Place, Hidropark
    ‪14 min walk‬
  • Place, Alcúdia Port
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

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About this property

El Lago

Family-friendly aparthotel with a seasonal outdoor pool and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Self parking is free. Other amenities include a snack bar/deli, WiFi in public areas, and a seasonal outdoor pool. The apartment offers WiFi, a kitchenette, and a TV with satellite channels. Additional amenities include a balcony, in-room massages, and a hair dryer.
This aparthotel offers 110 accommodations with hair dryers. Rooms open to balconies. Satellite television is provided. Accommodations at this 3-star aparthotel have kitchenettes. Bathrooms include bathtubs or showers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at this aparthotel, you're just a quick walk from Alcúdia Beach. You'll find features like free self parking, plus an outdoor pool and a restaurant. Built in 1987, this comfortable aparthotel has 110 apartments on 5 floors. The apartment offers a kitchenette and a balcony.
  • Air-conditioned apartment with kitchenette, balcony, and satellite TV
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes mini golf, a playground, and bike rentals
  • 5 minutes by foot from Alcúdia Beach and a 3-minute drive from Alcúdia Port
This aparthotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly aparthotel. Free self parking is available.

This 3-star Alcúdia aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
This aparthotel has a restaurant on site.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: WiFi (EUR 2)
  • Available in some public areas: WiFi (EUR 2 per hour); wired internet (surcharge)

Parking and transport

  • Free offsite parking
  • Car hire
  • Free self parking on site

Family friendly

  • Children's pool
  • Playground

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Work spaces

  • Desk

Climate control

  • Air conditioning

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 110 units
  • 5 floors
  • Bicycle rentals
  • Built in 1987
  • Garden

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 to 20 per person
  • Fee for in-room wireless internet: EUR 2 (rates may vary)
  • Fee for wireless internet in public areas: EUR 2 per hour (rates may vary)
  • Fee for wired internet in public areas: EUR 2 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Lago Alcudia
El Lago Apartments Alcudia
El Lago Alcudia
El Lago Aparthotel

El Lago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 175 reviews
Rating 8 - Good. 80 out of 175 reviews
Rating 6 - Okay. 63 out of 175 reviews
Rating 4 - Poor. 10 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

mick, teesside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good central base

the el lago apartments are very central off the main street which has countless bars and shops and eating places, I have been before to alcudia but not stopped at el lago it was a pleasant surprise as it was clean and very friendly staff pool was small but not to crowed so it was ok I would stop there again for sure, don't expect 5 star treatment at 3 star prices so based on that excellent.

8/10 Good

Gill, uk

Liked: Cleanliness, room comfort

Clean and basic

6/10 Okay

Verified traveller

Liked: Cleanliness

OK for the price

The hotel provided a base for the IM Mallorca. The kitchenette was very basic, not even a microwave, just 2 rings. The room was basic, it had all you needed, but not high quality. The TV was an old Cathode Ray Tube TV that required a 10 euro deposit to get the control so you could watch it - limited channels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious,close to shops,restaurants and the beach, beds too firm

6/10 Okay

Beverley, Hampshire England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not what I expected

The hotel el logo is a self catering appartment complex in not a bad location however when your self catering there are basic expectations one of them being a kettle which is a available at an extra cost as is toaster and remote control as with most hotels a deposit and cost for safe However if you have young children a basic need might be a microwave not here didn't ask as got fed up. The apartment kitchen consists of a few cupboards two rings and a sink When we had a ring on and air con and lights the electricity kept tripping when the engineer came to sort it he flipped the switch and then said do this if it happens again Which it did glad to report I'm still alive

8/10 Good

Bindy, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stroll to beach.Plenty nearby shops & food

Great value and ideal location. Suitable for those without a car. Nearby shops, restaurants and pubs. A short stroll to the beach. Some noise from outside as a busy area but usually quiet after 11pm. Hotel staff all friendly and helpful.

6/10 Okay

Lauren, London

Liked: Cleanliness, room comfort

You get what you pay for

Hotel is close to the beach and there's a few shops nearby so handy if you want to save money by eating in. Not the best self catering facilities, no microwave or kettle, just a hob. Pretty standard other facilities, air con was fine. On quite a busy road so some noise but nothing unbearable. staff were friendly, and on the most part helpful, although made things like getting clean towels difficult.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No atmosphere.

Hotel did not notify us off transfer departure time. Which was an hr earlier than the scheduled transfer time . (4 hrs before flight). As a result had to pay for taxi 85 euro.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

El Lago "ok"

Had a fabulous holuday in Alcudia. Would rate El Lago apartments as ok. First impressions were not great. Kitchen facilities are less than basic. Two ring hob for cooking one of which didnt work for 3 days. Minimal crockery and cutlery. You need to rent a kettle and toaster for 15 euros each which I think is disgraceful. Wouldnt give them the money. Room was quite dated looking but was actually really comfortable and very clean. Hats off to the maid who serviced our room as she was very nice and helpful and thorough. Receptionist (female) should maybe take customer service lessons from her. Pool area was lovely. Always beds although a lot are broken. Nice clean well kept pool. Didnt eat in the poolside restaurant but did have a drink during happy hour. No day or night entertainment but that didnt bother us. Will definitely go back to Alcudia but wouldnt really rush back to El Lago

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

You get what you pay for!

Wanted a slightly cheaper hotel having moved from another part of alcudia. We certainly got that! Facilities were pretty awful with things like having to rent a kettle and tv remote! I was worried about sneezing whilst on the furniture in case in broke. Hotel was in very 'British' part of town with lots of all you can eat places and British pubs. No air con in the room and sleeping with windows open meant we were able to listen to the 1am air hockey competitions held by the drunks in a bar opposite. Room was kept clean and it was a five min walk to the beach so we could go there to make up for sleep at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel and friendly staff

An excellent small hotel with excellent efficient and friendly staff. Great views and sunsets across the lake from our room balcony with the mountains behind. Our room was spacious and comfotable with a small basically equiped kitchenette which was adequate for our stay. The cleaner came everyday and did a super job. Overall very pleased with our stay.

8/10 Good

Stuart , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good apartments 5 minutes from the beach

The El Lago Apartments were really competitively priced, and located very centrally. Apartments had a lounge, kitchen/diner, bedroom and bathroom. We also had a balcony. Very clean and only a little dated, we thought it was great and will happily stay there again.

8/10 Good

Bernardo, Wirral, UK

Liked: Cleanliness, staff & service, property conditions & facilities

No fuss, good location, near the beach

Let's be clear, is not a 5-star hotel, and they don't want to be. If you go with those expectations, you will be fine. The hotel is not new, but everything works (and works very well), is clean and personnel is really kind and trying to help as much as possible. Don't go there if expecting to party all day long by the pool, there is no live entertainment in the hotel (which you might or might not like, that was good for us, no noises). The hotel has a small playland area for small kids next to the pool, a mini golf course (they rent clubs and balls really cheap) one pool table and one air hockey table. Pool has a reasonable size, good number of hammocks (never too crowded, even in August). We got a pool view room (recommended, too noisy the street view). The apartment is good for four people (it has one room with two single beds put together, and one sofa bed with two single beds in the living room). There is a table to eat and a fully furnished kitchen (with cookers, fridge, cutlery, glasses, kettle, etc), and a nice balcony to enjoy of the pool and lake views (also with a table and four chairs). There is air conditioned in all rooms (free of charge). Bathroom simple but spacious, towels changed every day. The only negative about the room? TV has only 7 channels: 2 are in german, 3 in english (only news), 1 in spanish and 1 in balearic. How they manage to block all free spanish channels? Don't know. Breakfast was good (almost the same every day, but plenty of options).

8/10 Good

Le , Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and close to the beach. Clean apartm

We recently enjoyed a weeks stay here. It was a lovely view of the sea. The hotel was based on bed and breakfast which was reasonable.

8/10 Good

Rob, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Good central location

Good central location to restaurants and beach only a couple of minutes walk away. Hotel staff are very friendly and helpful and facilities were ok. Pool was good and always managed to get a sunbed no matter what time of day it was. Negatives were breakfast on a few occasions the breakfast buffet was cold and selection could have been better.

6/10 Okay

Jan Bach

6/10 Okay

Amy, Bromley UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite dated but very clean and quite comfortable hotel. Staff very helpful and efficient. Pool rather small and gets busy at times. Buffet breakfast good value for money. Short walk to the beach and plenty of good local restaurants. All in all good choice as long as you intend to eat out mostly.

10/10 Excellent

Matt, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonly priced, well kept.

We stayed for 10 nights in June 2015 and I was very impressed by the hotel (see comments below).

8/10 Good

colin, east sussex

Liked: Staff & service
Disliked: Cleanliness

Well postitioned

We only had 2 moans about the appartments one was the floors always seemed dirty so dont walk around with no foorwear,and the other was why do you have to pay extra for a kettle when you go self-catering

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

El Lago Apartments

Clean basic rooms. TV no good only 3 english channels all news. But that was probably a good thing. Breakfast was fairly basic buffet but good. Staff friendly. Nice pool and not busy. We had view of lake and hills from our room. Not a 4 star hotel, but good economical place to stay, in family friendly area 10 min walk from beach.

6/10 Okay

joseybaby14, essex, UK

Liked: Cleanliness

Not bad at all

Quite good as a base to sleep. In good location. Cleaned well. Not bad at all!

8/10 Good

Melanie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good value hotel, clean, nice small pool, safe for children, lifeguard on duty, my grandson really enjoyed the pool, learnt to swim! Room clean and basic, fresh towels daily, and good maid service, room a bit noisy on road side, can keep you awake. Good central location walk everywhere

8/10 Good

colin, portsmouth england

Liked: Room comfort

good location for bars and resterants

only English family in the complex so not easy to mix. lots of signs to say what was forbidden but all were ignored by the guests with out any action from the staff or management.

10/10 Excellent

Roberto, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than your money's worth

The apartments were basic but served our needs well and were clean. We had one apartment between four with two of us on sofa beds which were comfier than I expected. The staff were phenomenal. We had lost bags and mix ups with our transfer company and the front desk did all that they could to help us (especially when we needed Spanish speakers). This would be a great hotel for anyone going on holiday to relax as it's quiet, has great pool and loungers, close to the beach. Great access to nightlife if you felt like that but it would be best to bear in mond you wouldn't be staying alongside like-minded guests.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

the hotel was ok. the beds were hard but ok

the week was good bit suprised by the cost of sun beds on beach. The only gap was knowing details of transfer, however this also went good

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