See all properties

Hotel Säntis

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Säntis

Sun deck
A bedroom with a wooden bed, a sloped ceiling, and a view of the hallway.
Sauna
A wooden staircase with a loft bedroom above.
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Landsgemeindeplatz 3, Appenzell, AI, 9050
  • Place, Appenzell Museum
    ‪3 min walk‬
  • Place, Alpine Panorama Path
    ‪3 min walk‬
  • Place, Appenzeller Brewery
    ‪6 min walk‬
  • Airport, Friedrichshafen (FDH-Friedrichshafen - Lake Constance)
    ‪89 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a double bed, wooden wardrobe, and a small bedside table.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a double bed, a desk with a chair, a television, and a vase with flowers.

Superior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a bed, a sofa, a small table, and a desk.

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Penthouse

Traditional Penthouse

Traditional Penthouse

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a four-poster bed, wooden furniture, a dining table, and a chair.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two wooden beds, a dining table with a pitcher and glasses, a blue armchair, and large windows with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a bed, a sofa, a chair, a small table, and a window.

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Appenzell
Appenzell
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 153 reviews
Hotel Appenzell

About this property

Hotel Säntis

This hotel features 2 restaurants, a bar/lounge, and a sauna. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include self parking, a business center, and concierge services.
Hotel Säntis offers 36 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Appenzell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Säntis, you're just a quick walk from Appenzell Museum. Enjoy features like free breakfast, free WiFi in public areas, and free train station pick-up service. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna and a playground
  • Steps from Appenzell Museum and 3 minutes by foot from Alpine Panorama Path
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A sauna, a library, and a terrace are also featured at the business-friendly Hotel Säntis. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Appenzell hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Säntis has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Onsite parking available only on request
  • Covered parking on site (CHF 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.
  • Cribs (infant beds) are available for CHF 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 18 per night
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 25.0 per day
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Romantik Hotel Santis
Romantik Hotel Santis Appenzell
Romantik Santis
Romantik Santis Appenzell
Romantik Hotel Appenzell
Romantik Hotel Säntis Appenzell
Romantik Säntis Appenzell
Romantik Säntis
Romantik Hotel Säntis Hotel
Romantik Hotel Säntis Appenzell
Romantik Hotel Säntis Hotel Appenzell

Hotel Säntis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 120 reviews
Rating 8 - Good. 41 out of 120 reviews
Rating 6 - Okay. 5 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brett

Liked: Staff & service, amenities, property conditions & facilities
Wonderful place, location, staff and dining
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The Appenzell area is a gorgeous rural area with phenomenal scenery. The hotel and town are traditional Swiss architecture with a very welcoming atmosphere. The staff was friendly and the rooms comfortable. This was our favorite area in Switzerland 🇨🇭.
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is centrally located and has parking right in front of the hotel for free for an hour or there is a parking lot a block away that costs about 4 CHF for a day using the EasyPark app which for some reason was about half the cost of paying at the machine.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Jenny

Liked: Cleanliness

Nice average hotel

Nice hotel, in the middle of the town. The last night it was some kind of festival and they had a concert/dj playing until 02 in the morning! No warning or heads up about that. I could not sleep until the party was over. It was so loud, just 500meters away from our bedroom window!!
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Hailey

Disliked: Staff & service, amenities, property conditions & facilities
This property was not as pictured, noisy, and the staff was not very friendly or accommodating. Not to mention expensive for what you are getting.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Guido

Soweit in Ordnung schönes Badezimmer, der Rest ist in die Jahre gekommen.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wangler

Liked: Cleanliness, property conditions & facilities
Zimmer sauber - Service ok - kein Kaffee Tee auf Zimmer (Junior Suite / ****)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estada.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
es war toll
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hôtel is very plaisant romantik peacefull Bien situé petit déjeuner super J’y retournerai volontiers
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles tip top nur der Schalter der Nachttischlampe sollte besser markiert werden. Habe ihn nur per Zufall gefunden…
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens ausser kein Parkplatz vorhanden.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit sehr freundlichem Personal. Sehr ruhig und doch zentral gelegen. Gerne wieder
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Thuillard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agréable, ambiance typique, nourriture excellente
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jean-Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel; si nous le pouvons, nous reviendrons
Stayed 1 night in Jul 2023
Verified

8/10 Good

susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzaufenthalt

Das Personal ist ausgesprochen freundlich, das Zimmer sehr sauber und ruhig. Badezimmer ehler klein aber funktional. Das Frühstück einfach genial und das Essen im eigenen Restaurant ebenfalls sehr fein. Der Fernseher (in unserem Zimmer) ist seitlich vom Bett ungünstig platziert. Preis insgesamt eher hoch.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches und hilfsbereites Personal
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Danielle

Liked: Staff & service
Personnel attentionné et fait le maximum pour rendre agréable le séjour des voyageurs
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Sylvia

Disliked: Staff & service

Nie wieder!

Wir hatten zwei Nächte gebucht. Einen Tag vor Reiseantritt wurde ich positiv auf Corona getestet. Umgehend haben wir das Hotel informiert und Sie telefonisch gebeten, uns evt. einen Gutschein auszustellen bzw. das Arrangement zu verschieben. Leider war null Kulanz zu erwarten. Wir mussten die erste Nacht trotzdem bezahlen mit der Info, wir können das Geld ja vom Versicher zurückfordern… Unter Gastlichkeit verstehe ich etwas anders! Lieber eine Nacht abkassieren anstatt das Arrangement zu verschieben und zwei zufriedene Gäste gewinnen. Schade eigentlich, scheinen nicht auf neue Gäste angewiesen zu sein!
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en Appenzell

Hôtel très agréable et personnel adorable. La chambre était d’une propreté irréprochable et le lit confortable. Le petit-déjeuner était parfait.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 4 nights in May 2021
Verified

10/10 Excellent

Aline A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Swiss hotel

Cozy and special
Stayed 1 night in Dec 2020
Verified

8/10 Good

P. G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt in diesem Hotel ist empfehlenswert. Historische Lage am Landsgemeindeplatz. Herzliche Bewirtung!
Stayed 1 night in Aug 2020
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service

Aufenthalt 4-9.8.2020

Zimmer:128 Zimmerreservierung
Unser Wunsch-Aufenthalt (inkl. Datenverschiebung um zwei Tage) ging reibungslos über die Bühne. Kompliment an Frau Soder Empfang
Sehr freundlich und herzlich. Wir haben uns sofort wohl gefühlt. Manko, es hatte keinen Lift zu unserem Zimmertrakt. Es wurde uns aber eine Gepäcktragehilfe angeboten. Zimmer
Sauber und gepflegt. Mit Minibar, TV etc.. Die Einrichtung ist etwas in die Jahre gekommen, hat aber aus diesem Grund einen gewissen Charme. Einzige Mankos die erwähnenswert sind: Garderobe und Kleiderkasten sind zu klein, wenn zwei Personen über eine Woche in diesem Zimmer logieren. Das Badezimmer ist optimal eingerichtet, hat aber keine Dusche, sondern noch eine Badewanne. Der Einstieg ist nicht unproblematisch. Eine kleine, einstufige Einstiegshilfe erleichtert zwar den Einstieg, aber man muss wirklich aufpassen, dass man nicht ausrutscht. Also, unbedingt eine Gummimatte verlangen. Die Einstiegshilfe hat sich ausserdem als ideale Stolperfalle entpuppt.Während unseres Aufenthaltes hat sich im übrigen herausgestellt, dass zeitweise das Zimmer nach Zigarettenrauch und Abgasen «duftet» und die Warenanlieferungen um 06:30h morgens waren auch nicht gerade ein Highlight. Schlichtweg lärmig.Restaurant
schöne, gemütliche Einrichtung, sowohl im Parterre, wie auch im 1. Stock. Das Essen war durchzogen, Teigwaren mit Käse lauwarm / Keine Insektengitter, Wespen beim Frühstück! Lage sehr gut, Service ebenfalls sehr gut.
Stayed 5 nights in Jul 2020