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Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

A hotel room with a large bed, a red headboard, a bedside table with a vase of flowers, and a chair with a patterned cushion.
A room with green walls, a wooden floor, and modern furniture including green bean bag chairs, white chairs, and a black leather chair.
Superior Room
A modern lounge area with sofas, tables, and artwork on the walls.
A bar area with shelves of various bottles and cans, a green chair, and a glass vase with a decorative item.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a bedside table with a lamp.

Executive Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a red headboard, a bedside table with a vase of flowers, and a chair with a patterned cushion.

Executive Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a chair, a table, and a vase with flowers.

Queen Room

7.6 out of 10
Good
(65 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room

A hotel room with a neatly made bed, a wooden wardrobe, a desk with a vase of flowers, and a red headboard.

King Room

8.0 out of 10
Very good
(19 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, each with a wooden headboard, white bedding, and a brown accent. There are bedside tables with lamps and a vase of flowers.

Twin Room

7.6 out of 10
Good
(17 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A neatly made bed with a brown throw blanket, a red headboard, and two bedside lamps.

Two Bedroom Apartment

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ascotia off Queen

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Sky Tower and University of Auckland
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 12 out of 36 reviews
Rating 4 - Poor. 6 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

7.0/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. Room comfortable, quiet, everything we needed
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carmelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so pleasant. The staff were so friendly and helpful. The location is the most important part for me. It's walking distance to restaurants and shop. Also walking distance to Sky Tower where the bus terminal is located. I felt safe during my stay.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and the location is great. However, the room felt quite dated and not very clean. The carpet had an unpleasant smell, and the bathroom was also old and in need of renovation.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Nice room for single person; clean bathroom. Noisy fridge alas. Fair price for central Auckland
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Reima

No dining or bar operating. Would have liked the room serviced. Ore.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Etsuko

Liked: Staff & service
Refrigerator was broken.
Stayed 12 nights in Mar 2026
Verified

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of broken lamps and a door that didn't lock.
Stayed 8 nights in Mar 2026
Verified

2/10 Terrible

Vikraant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend - bed bugs be aware! This is a terrible hotel, it is not clean, looks like they don't have a vacum cleaner and the hotel does not take any complaints seriously. For the first time in my life I got bitten by bed bugs at this hotel during my stay, which also gave me an allergic reaction and this cost me multiple visits to the doctor as well as causing me significant emotional distress. The hotel did not take any of this seriously and never got back in touch with an apology, they do not answer phone calls and clearly do not care about customer satisfaction and cleanliness. If only the hotel management stayed at the hotel and had the same experience, they would then understand how awful it is. Terrible!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra för det priset
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hébergement peu coûteux
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Dylan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Seeta

Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Hing

Disliked: Amenities
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Vikraant

Stayed 3 nights in Jan 2026
Verified

8/10 Good

Gee

Stayed 2 nights in Feb 2026