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Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

Executive Room
View from room
Superior Room
Daily continental breakfast (NZD 20 per person)
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.6 out of 10
Good
(60 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.4 out of 10
Good
(15 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

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About this property

Ascotia off Queen

Hotel with a restaurant, 4-minute walk to University of Auckland
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from University of Auckland and 13 minutes by foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 277 out of 1009 reviews
Rating 8 - Good. 369 out of 1009 reviews
Rating 6 - Okay. 182 out of 1009 reviews
Rating 4 - Poor. 113 out of 1009 reviews
Rating 2 - Terrible. 68 out of 1009 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 3 nights in Aug 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2025

6/10 Okay

Charlotte

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I loved the location and the price was perfect for what we got. However, there was a big white mark (size of a dinner plate) on carpet which I was easily able to remove with some of my shoe so it can’t have been cleaned. Tv was way too small for the size of the room and we couldn’t get basic TVNZ channels! Bed very uncomfortable as it was two singles pushed together which separated during the night making it very uncomfortable. Was only a quarter of a roll of toilet paper when we arrived and I had to go and ask for more. Very noisy and street lights shone through the drapes very brightly.
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness
Clean and tidy room
Stayed 1 night in Aug 2025

8/10 Good

Prãißë

Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

jarvis

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personal staff service whether front office, cleaning or kitchen staff was excellent. Room clean and tidy but curtains did not meet in the middle had a gap of about 6 inches. Quite quaint really. No compendium so had to ask desk where iron was. 6th floor laundry.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Bathroom door very noisy
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025

8/10 Good

emma

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable. Did not eat any fod from the hotel was out to eat.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Good for price

Ok for price. Again issues from housekeeping not noticing reporting issues. Last visit the bed was soaking wet, thid time wrong remote in room for tv. Also heating, heat pump had error code. Guy at reception didnt know didnt offer another form of heat. Next day i had to go reception again, this time lady sais all heat pumps not used and offered a portable heater. Simple thing for a hotel is put a sign in each room saying heatpumps are deliberately off and to ask for a heater or a fan . Simple things to not annoy guests. Also took ages to get hot water in shower and sink
Stayed 3 nights in Aug 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel, worth the price I paid.
Stayed 9 nights in Aug 2025

4/10 Poor

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
There was a loud noise all night like a pump going. No sleep
Stayed 1 night in Aug 2025

8/10 Good

Lucian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Tane

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Khizar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't very good. Extra charge for egg and hash browns $6 pp. Also very less options for breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable hotel in a good location

An affordable hotel in a good location. A converted office building but it has everything it needs. Central location.
Stayed 1 night in Jun 2025

8/10 Good

Juwerat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the central business district (CBD), offering affordable rates and excellent hospitality.
Stayed 1 night in Jul 2025

8/10 Good

HARRY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options and bed comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

always a great place to stay with great service from the friendly team. thanks team
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation. Queen street is literally next to the hotel and perfect place to visit Auckland.
Stayed 1 night in Jun 2025

10/10 Excellent

Karolin

Stayed 5 nights in Jul 2025