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Quest Henderson

4.0 star property

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Photo gallery for Quest Henderson

Reception
Select Comfort beds, individually decorated, individually furnished
Select Comfort beds, individually decorated, individually furnished
Studio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
12 Wadier Place, Auckland, Auckland, 610
  • Place, Waitakere Hospital
    ‪8 min walk‬
  • Place, Whoa! Studios
    ‪10 min walk‬
  • Place, Trusts Stadium
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Select Comfort beds, individually decorated, individually furnished

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Select Comfort beds, individually decorated, individually furnished

Studio

9.2 out of 10
Wonderful
(34 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quest Henderson

Hotel in Auckland, near Waitakere Hospital
Self parking, a business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Quest Henderson offers 39 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations include desks. Beds feature Select Comfort mattresses. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch LCD televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Quest Henderson, you'll be within walking distance of Waitakere Hospital. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 12 minutes by foot from Waitakere Hospital and a 3-minute drive from Trusts Stadium
Public spaces have free WiFi. There's an onsite business center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quest Henderson. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 15 for adults and NZD 15 for children

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 45 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 300 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Self parking fee: NZD 25 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland

Quest Henderson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 515 reviews
Rating 8 - Good. 196 out of 515 reviews
Rating 6 - Okay. 53 out of 515 reviews
Rating 4 - Poor. 20 out of 515 reviews
Rating 2 - Terrible. 8 out of 515 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jenna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy to deal with, fit my purpose, good sized room and amenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Lovely reception person named Nick.
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, staff were friendly and helpful. Happy to recommend this property
Stayed 3 nights in Oct 2025

10/10 Excellent

Kerrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good kitchen area with dishwasher. Washing machine and dryer fast and efficient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Vishad

Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nick and Thalia were both very helpful this weekend. Had a tough couple of days at the dentist and they helped accomodate and make things easy.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness
Great location. Clean & tidy. Friendly, approachable cleaning staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Supattra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 11 nights in Aug 2025

10/10 Excellent

Shamus

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Spotlessly clean. Wouldn’t walk around this area at night, but other than that it’s great.
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as it was really close to the West Wave Pool and nearby supermarket, suited my travel purpose. Spacious rooms and plenty of amenities, appreciated that there were kitchen utilities if needed too.
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shower broken
Stayed 1 night in Aug 2025

10/10 Excellent

BRENDON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Hayley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 1 night in Aug 2025

10/10 Excellent

Vikram

Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great job
Stayed 2 nights in Jul 2025

8/10 Good

Nicolieen

Liked: Cleanliness, staff & service
Overall good.
Stayed 1 night in Jul 2025

10/10 Excellent

Ngatoto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfy and the food wzs okay I would of preferred a hit meal. But everything was awe. Thank you to Russell who gave a great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Merryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Susanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in this time was nicer, bed was comfier enjoyed my stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Had a great stay. Was abit confusing with different messages regards to reception hours.
Stayed 1 night in Jul 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025