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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Front of property
1 bedroom, in-room safe, desk, laptop workspace
Premium Twin Suite
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(189 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(96 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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Reception

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  • Spa
  • Free WiFi
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4.6 out of 5, Wonderful, (1686)
The price is €130
for 1 room
includes taxes & fees
14 Jul - 15 Jul
The Grand by SkyCity

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1102 out of 1748 reviews
Rating 8 - Good. 427 out of 1748 reviews
Rating 6 - Okay. 134 out of 1748 reviews
Rating 4 - Poor. 49 out of 1748 reviews
Rating 2 - Terrible. 36 out of 1748 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

ROBYN

Liked: Cleanliness, staff & service, property conditions & facilities
We found our stay at Sky City great. Friendly and helpful staff. We used the self parking option onsite as we didn't need to drive anywhere once we were in the city. Stayed for 2 nights and didn't exit, so it was $35. Everything we needed was within 20 to 30mins walking which was perfect for us. Highly recommend the 360 restaurant for dining. Food was delicious and views were awesome. We also did a Weta workshop guided tour that is easily accessible in the SkyCity Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Storm

Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Flordeliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible for everything- dining, shopping, transportation. Good service at the hotel except for the blanket had a stained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jadean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the highlight. Knowledgeable, polite and happy
Stayed 2 nights in Mar 2025

10/10 Excellent

Deenna

Stayed 1 night in Mar 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
We alwsys like staying at Sky City - clean comfortable and convenient. We love a flutter and having a drink and something to eat The ambiance is always pleasant and we feel we have had a mini break!
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Travelled with family
Liked: Amenities
Great place and location to stay. Walkable to the ferry terminal stations. Plenty of eating places close by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay
Stayed 2 nights in Mar 2025

10/10 Excellent

Naz

Liked: Cleanliness, staff & service
Nice and clean😍😍😍
Stayed 1 night in Mar 2025

4/10 Poor

Angela

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Incorrect listing for free parking on Expedia. Check in staff combatant making me feel like a cheapskate and that I was lying. Made me bring up the listing on Expedia which I did, then tried to argue I was reading a guest review… again untrue. The listing was under Parking info which said free parking. Proceeded to call my room after check in to try to find out the location of the error. No shower cap in room. Incorrect time on alarm clock. No charging option next to bed. Chromecast did not work. Soapy residue left in shower making it slippery on entry. Room service excellent. Fast with great food.
Stayed 2 nights in Mar 2025

8/10 Good

Nicola, Tauranga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position of room was noisy
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of CBD Auckland
Stayed 1 night in Mar 2025

10/10 Excellent

Tumatauenga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cushions need a clean other then that all is well
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy, Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to a lot of things I wanted to do . Front desk was helpful
Stayed 2 nights in Mar 2025

6/10 Okay

Sheetal

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The property overall was good in terms of location, restaurants, amenities like in house casino etc. We had trouble with our room that was assigned to us. It was a courtyard view room, which had a strong smell of smoke in the room. It was hard to breathe in there or even sleep with the unpleasant odor. Unfortunately the hotel was fully booked and was not able to accommodate a change of room in the same hotel. I have given the same feedback to the reception staff and they have taken a note of it as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Staff were friendly. Rooms were clean. Beds were comfortable. Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Jardyn

Stayed 1 night in Mar 2025

10/10 Excellent

Allan

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with many things to do within walking distance. Was a great choice for our stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Homarjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Mar 2025

10/10 Excellent

Cherry, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to the casino, this is a quality property with good amenities, and several great dining options. It is also a 5 min walk from the Auckland waterfront areas of Viaduct and Britomart which is heavily populated with bars, restaurants and shops.
Stayed 2 nights in Mar 2025