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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Restaurant
Yoga
Premium Twin Suite
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(198 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(105 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1119 out of 1770 reviews
Rating 8 - Good. 437 out of 1770 reviews
Rating 6 - Okay. 134 out of 1770 reviews
Rating 4 - Poor. 47 out of 1770 reviews
Rating 2 - Terrible. 33 out of 1770 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting in the rooms is awful and could be better
Stayed 1 night in May 2025

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was. I didn't like how slipery the tiles were in the bathroom when wet. Thanks
Stayed 2 nights in May 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got all you need
Stayed 1 night in May 2025

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in May 2025

10/10 Excellent

Chunhong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

The staff was friendly and very helpful. They were able to accommodate our late checkout at the last minute, they gave us great lunch and dinner recommendations and the hotel was within easy access to shopping, food and the waterfront. Overall great service!
Dinner at Orbit 360 was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Liane

Stayed 3 nights in May 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always comfortable
Stayed 1 night in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
My mum was on a stick and we had a room right down the end of the hall
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t sure about having a casino on site- absolutely no problem. Fabulous, helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice room. Accommodating helpful staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

Hana Rogers

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Toshie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいな部屋

チェックインもスムーズにお昼前に部屋にはいれました。 部屋の中、トイレ設備もとても綺麗でした。
Stayed 2 nights in May 2025

10/10 Excellent

Felicity

Travelled with family
Liked: Amenities
Clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Rhos

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with loads of entertainment. Location right in downtown with great shopping and restaurants. Rooms spacious and comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with so much to do both in and around Sky City. Lovely large, clean and modern bedrooms.
Stayed 2 nights in May 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to many shopping and dining optiobs
Stayed 1 night in Apr 2025

8/10 Good

J.

Liked: Cleanliness, staff & service
Rooms a bit dated compared to other places for this price level.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sina

Stayed 1 night in May 2025

8/10 Good

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 3 nights in Apr 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
No water in fridge.
Stayed 1 night in May 2025