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SkyCity Hotel

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Front of property
Yoga
Property amenity
11 restaurants, lunch, dinner served; American cuisine
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(262 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(132 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

SkyCity Hotel

11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite. Change of towels is available on request.
SkyCity Hotel offers 323 accommodations with safes and complimentary newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Enjoy American cuisine at Andy's Burger & Bar, one of the property's 11 restaurants and 4 bars/lounges
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 - This brasserie specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fortuna - This buffet restaurant serves lunch and dinner. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU by Nic Watt - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1403 out of 2121 reviews
Rating 8 - Good. 497 out of 2121 reviews
Rating 6 - Okay. 131 out of 2121 reviews
Rating 4 - Poor. 53 out of 2121 reviews
Rating 2 - Terrible. 37 out of 2121 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities
Large room which was spotlessly clean and sound proof. Beautiful bathroom too. Night food markets at the base of the tower with many events happening, topped off with superb celebration of Chinese New Year. Staff were wonderful and you can't beat the location. Thoroughly enjoyed our stay.
Stayed 4 nights in Feb 2026

4/10 Poor

Muhammad

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hard to park. Small rooms. Air conditioning didn't work at all. Hard to sleep in 26C room on a summer night.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jahra Louise

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff were amazing. Highly recommend you stay here!!!
Stayed 8 nights in Feb 2026

4/10 Poor

Sharlene

Disliked: Amenities
Room had no kettle, a spring in the bed stabbed when sat on, hole in the carpet that kept catching as in walkway. Bit disappointing.
Stayed 1 night in Feb 2026

10/10 Excellent

Brynnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great sized room, very clean. Staff friendly and helpful as usual.
Stayed 1 night in Feb 2026

8/10 Good

Mark

Stayed 2 nights in Feb 2026

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amenities, clean room great people, always willing to help. Concierge was wonderful. Hold your bags if you come in early good location it’s a happening place so much things going on all the time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service-friendly staff, nice room, comfortable bed and amenties in the same building and close by. Would definitely revisit again.
Stayed 1 night in Feb 2026

10/10 Excellent

lance

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

JEROME

Business traveller
Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Feb 2026

10/10 Excellent

George

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities
Always a fabulous stay, clean comfortable & welcoming. Nothing is too much trouble. All staff outstanding.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joseph H

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

MENIRITO, MERCED

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in Feb 2026

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was spotless and had a good view. Everything went well except we were not given the right direction to the theatre which was tough on elderly relatives (were told to go via Hobson Street!!)
Stayed 1 night in Feb 2026

10/10 Excellent

Charlie

Stayed 1 night in Feb 2026

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good stay again
Stayed 1 night in Feb 2026

10/10 Excellent

darryl

Stayed 2 nights in Jan 2026

10/10 Excellent

Louisa, Driffield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room, very clean and a great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nikki

Stayed 2 nights in Feb 2026

2/10 Terrible

Duncan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room very very neglected, corners needed to be vacuumed thoroughly, dirty tissues under the tv on the floor, the main door to the room would get caught on the vent above and would not close, the bathroom door was stuck and you could not close it fully and would struggle to open as well. The shower seat would not stay up when using the shower, which meant that you would need to lean over the seat or sit down, the shower curtain did nothing to stop the water from flowing over the tiles which became a dangerous slip in slide, and to add that the shower water pressure did not exist and felt like you werent able to clean yourself properly, no water bottles provided which was a shame as the tap water would not provide cold water. What would normally be an amazing stay at Skycity, turned in to a bit of a nightmare stay, considering the rooms were quite expensive this stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Nice as always.
Stayed 3 nights in Jan 2026

6/10 Okay

Tim

Stayed 2 nights in Feb 2026