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Hotel Indigo Baltimore Downtown by IHG

4.0 star property

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Photo gallery for Hotel Indigo Baltimore Downtown by IHG

Exterior
Exterior
Reception
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
24 West Franklin Street, Baltimore, MD, 21201
  • Place, Peabody Institute of the Johns Hopkins University
    ‪3 min walk‬
  • Place, National Aquarium in Baltimore
    ‪17 min walk‬
  • Place, Oriole Park at Camden Yards
    ‪17 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(20 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(72 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(86 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Baltimore Downtown by IHG

Beaux Arts hotel with a restaurant, steps from Walters Art Museum
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center.
Hotel Indigo Baltimore Downtown by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Baltimore Downtown by IHG. During your stay, you're just a quick walk from Walters Art Museum. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Poets Cocktails & Eats
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Walters Art Museum and Peabody Institute of the Johns Hopkins University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4013 square feet (373 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the business-friendly Hotel Indigo Baltimore Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Baltimore hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,013 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 5.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Indigo Baltimore By Ihg
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown by IHG Hotel
Hotel Indigo Baltimore Downtown an IHG Hotel
Hotel Indigo Baltimore Downtown by IHG Baltimore
Hotel Indigo Baltimore Downtown by IHG Hotel Baltimore

Hotel Indigo Baltimore Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryland

Stayed 2 nights in Nov 2025

8/10 Good

Wan-Chi

Stayed 3 nights in Nov 2025

10/10 Excellent

Densil Theodore

Was very nice will do it again
Stayed 8 nights in Aug 2025

10/10 Excellent

Adele

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff treated us like family
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible bathroom was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful! They were helpful, friendly, professional and attentive. Carlton the doorman was great from the moment I stepped out of the car. My housekeeper made my room immaculate while I was at breakfast. The front desk staff were helpful and friendly. Compared to other places I’ve stayed the staff seemed as if they really wanted to be there and as though they liked what they were doing which made me feel welcome. I liked my room but wish I had the opportunity to crack a window. Thank you for a lovely stay in Baltimore!
Stayed 2 nights in Oct 2025

8/10 Good

genise, Rankin

Building was nice sized
Stayed 2 nights in Nov 2025

10/10 Excellent

MANABU

Stayed 1 night in Oct 2025

10/10 Excellent

Shonte

Liked: Cleanliness, amenities, property conditions & facilities
Amazing friendly staff, nice rooms. The poets restaurant was tasty , the bartenders were pleasant and skilled. The only thing I didn't like was no smart TV's in our room but that's not a big deal! It was mins away from cool lounges. I will come back!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay here. The food, the rooms were super comfy and the location to walk to the inner harbor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
The gentleman at the front desk couldn’t have been friendlier! Everyone we encountered here has been so kind. I’d definitely recommend this hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff, great restaurant, comfortable bed!
Stayed 3 nights in Oct 2025

10/10 Excellent

Magdalena

Stayed 1 night in Oct 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in and service was nice and easy. We did not dine at the hotel. The room was very quiet and the bed was comfortable. The bathroom sink is very high and recessed so it is difficult to wash your face.
Stayed 1 night in Oct 2025

8/10 Good

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason this hotel is 4 stars not 5, you hear most of what happens on the street. I was on the 8th floor and heard people yelling outsode clearly enough to hear what they were saying. The sirens sounded liek they werenin thebroom with me. The housekeeper attempted to enter my room 3 times pruor to check out time, with no indication of when checkout was. I had to double check that their checkout is the customary 11 am.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean!
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet driver was very nice and accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Keyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and everything was easy to access.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Best staff ever! Clean, friendly, efficient, all perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever!!! Clean and comfortable!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff took amazing care of us from start to finish! We enjoyed our stay and the staff were so warm and friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

YUNJEONG

Stayed 2 nights in Oct 2025