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Banff Inn

3.0 star property

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Photo gallery for Banff Inn

Loft Suite
Reception
Indoor spa tub
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
501 Banff Ave, Banff, AB, T1L1A9
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, down duvets, desk, iron/ironing board

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, down duvets, desk, iron/ironing board

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Suite

Loft Suite

Loft Suite

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(83 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Banff Inn

Hotel with a sauna, near Banff Centre for Arts and Creativity
This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include a hot tub, self parking, and a 24-hour front desk.
Banff Inn offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Banff Inn gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy pizza while dining at CARLITOS PIZZARIA
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a steam room and a sauna
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
Banff Inn offers its guests a hot tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and ski storage are also featured at Banff Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

CARLITOS PIZZARIA - This restaurant specializes in pizza and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • CARLITOS PIZZARIA

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 20.95 per night
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Banff Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1153 reviews
Rating 8 - Good. 309 out of 1153 reviews
Rating 6 - Okay. 87 out of 1153 reviews
Rating 4 - Poor. 36 out of 1153 reviews
Rating 2 - Terrible. 22 out of 1153 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Meridian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 4 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel was very nice! Really the only issue we had was the bed was not comfortable. Location was perfect.
Stayed 3 nights in Jun 2025

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value for price. Room was clean and staff were helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Herschel

Travelled with family
Liked: Cleanliness
Obvious old plumbing throughout the building creating plumbing noises 24-7. We first thought it was the toilet creating the noise,but quickly realized it was coming from the tub (bubbling pipes nearby). It was an okay stay, but wouldn't recommend it to anyone visiting Banff.
Stayed 5 nights in Jun 2025

4/10 Poor

Sudarshan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did not pay attention to our request. We had the coffee maker not working. The person whom was attending offered a services 25 to 40 minutes away. We were just making coffee. How can you wait for that long. In general, I had 2 encounters with staff, none very friendly. Lighting little. Rooms, in particular the bathroom, really dark. Toilet high for a child.
Stayed 1 night in May 2025

10/10 Excellent

Smita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are not sure of our reason of us visiting Banff three years in a row is. Is it to see Banff or to see Elmer at the Banff inn?! We love Banff but the main reason that we think we love coming back to the Banff inn is that it literally feels like home. The professionalism of booking from start to finish with Elmer just takes the stress away whilst planning our holiday. He is super helpful, extremely knowledgeable, always smiling, very proactive in helping all guests with ease and speed. He takes pride in his job and the company values. A great asset to the Banff Inn. The rooms are clean, comfortable and all the rooms have good natrual daylight as well as good lighting. The bathrooms are clean and have space to put your toiletries in. You have to pay for parking now which is a negative for us as we first choose this hotel for its free parking. The rates are too high so you have factor this into your budget if your staying for a week. We found food left on the floor in the carpark for 3 days that had not been cleaned up despite them jet washing one side of the car park. The car park used to always be clean. We heard from another guest there's new management. My suggestion is that they keep the all the previous staff and run it the way it has been. Making changes is not what this property needs in terms of staffing it needs to maintain its original standards because its the perfect place to stay. All the staff make sure of that. Thank you for always looking after us.
Stayed 5 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Roy

Disliked: Staff & service
Ice machine on floors disturb sleep. Woke up at 6:00am with ice machine usage. Would not stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Lamia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great location
Stayed 2 nights in May 2025

10/10 Excellent

Spencer

Stayed 3 nights in May 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and amenities were exactly what I needed for a quick trip to Banff. I would definitely stay at the Banff Inn again in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place.
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer, Fort Mcmurray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and the staff was friendly
Stayed 1 night in May 2025

10/10 Excellent

samantha

Stayed 1 night in May 2025

8/10 Good

Sheryll Ann

Stayed 1 night in May 2025

8/10 Good

Adnan

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s good
Stayed 2 nights in May 2025

8/10 Good

Stephen

Travelled with group
6 can sleep in the space, but only 1 bathroom
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
We had so kuch room wih this loft suite and all the staff were so friendly!
Stayed 1 night in May 2025

6/10 Okay

Virginia

Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast or at least coffee.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good. Walkable to town center. Nicely appointed room. Main complaint: they want you to pay extra to park in the garage under the building. You can find free space on the street but it may be a block away.
Stayed 4 nights in May 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights at the Banff Inn in May. It was a short 10-15 min walk into the main Banff downtown area where all the shops & restaurants were. We easily parked for free on a side street nearby. The room was a decent size and was clean. We had a nice view of a mountain out of our window. We would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was awesome
Stayed 3 nights in May 2025

10/10 Excellent

Ginelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025