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Banff Inn

3.0 star property

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Photo gallery for Banff Inn

Front of property
Reception
Junior Suite
Junior Suite
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
501 Banff Ave, Banff, AB, T1L1A9
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬

Room options

View all photos for Loft Suite

Loft Suite

Loft Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suite

  • Sleeps 6

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Deluxe Rooms

Down duvets, desk, iron/ironing board, free WiFi

Deluxe Rooms

  • Sleeps 4

View all photos for Family Suite

Down duvets, desk, iron/ironing board, free WiFi

Family Suite

  • Sleeps 6

Family Suite

  • Sleeps 6

Premium Room

  • Sleeps 4

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About this property

Banff Inn

This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include a hot tub, self parking, and a 24-hour front desk.
Banff Inn offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Banff Inn gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy pizza while dining at Carlito's Pizzaria
  • Self parking available for a fee
  • Amenities include a front-desk safe, a car charging station, and a multilingual staff
  • Onsite recreation includes a steam room and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
Banff Inn offers its guests a hot tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and ski storage are also featured at Banff Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Carlito's Pizzaria - This restaurant specializes in pizza and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlito's Pizzaria

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 20.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Banff Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 762 out of 1269 reviews
Rating 8 - Good. 329 out of 1269 reviews
Rating 6 - Okay. 110 out of 1269 reviews
Rating 4 - Poor. 40 out of 1269 reviews
Rating 2 - Terrible. 28 out of 1269 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t see that breakfast was included
Stayed 1 night in Dec 2025

8/10 Good

Manny

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to downtown and lots of restaurants. Hotel was clean and plenty of amenities
Stayed 3 nights in Dec 2025

8/10 Good

mike

Comfortable bed. Quiet room
Stayed 1 night in Dec 2025

8/10 Good

Marlo, Calgary

Stayed 1 night in Dec 2025

8/10 Good

Ceinwen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, updated bathroom
Stayed 1 night in Dec 2025

8/10 Good

Christina, Calgary

Stayed 1 night in Dec 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities
The room was comfortable, the bed comforter was fluffy and warm, the jacuzzi was great, and the underground parking was great in the snow. The staff were very helpful and friendly too!
Stayed 3 nights in Dec 2025

6/10 Okay

Taran

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The room was a bit dirty, felt like we were always stepping on something. The toilet bowl was not cleaned, the outside of it looked like the toilet had water lines from overflow. The beds and pillows were great!
Stayed 1 night in Dec 2025

8/10 Good

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were great. Staff was friendly. My only negative is the restaurant is only open for dinner
Stayed 1 night in Dec 2025

10/10 Excellent

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
Customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Daina

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

mary joy

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Monica Trejo, oshawa

Liked: Cleanliness, amenities, property conditions & facilities
great location, walking distance to downtown and various restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bruna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Banff Inn was good. The room was clean, and the bed was comfortable (although my husband found it a bit too soft). The front desk staff were polite and professional. One point to note is that parking was not included; the hotel description mentioned that parking was available, but did not specify that it required payment. This was fine for me, but paid underground parking may be inconvenient for some guests. Additionally, the hotel is a bit far from most of Banff’s shops, restaurants, and commercial areas. It’s within walking distance — about a 15-minute walk from the start of the main commercial area — but it’s something to keep in mind if you prefer to be closer (or during winter, that walk in a -25 degree Celsius can be challenging - in our case :D ). Overall, my experience was positive. I would recommend the Banff Inn and would consider staying there again in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

SHIYI

Liked: Cleanliness, amenities
Nothing like the picture, the real property is a better version of a motel, but the price was fair.
Stayed 8 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

2/10 Terrible

Ryan

I was charged for two nights and only stayed for one. There was an issue with the timezone when booking and I booked incorrectly. This was booked while in transit from Atlantic Canada so my fault but was disappointing Expedia wouldn't do anything about it. It was booked 10pm for the night of the booking instead of the next day. They wouldn't change it. I will reconsider using Expedia for bookings in the future given the customer service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful place
Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a great stay. Very comfortable room, good location. Helpful reception staff got our park pass sorted without us having to venture out into the snow.
Stayed 3 nights in Nov 2025

6/10 Okay

Layna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We didn't eat at the hotel.
Stayed 2 nights in Nov 2025