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Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior detail
Lobby sitting area
Deluxe Condo, 1 Bedroom (Loft) | Private kitchen
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪4 min drive‬
  • Tunnel Mountain
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2180)
The price is €204
for 1 room
includes taxes & fees
9 May - 10 May
Banff Rocky Mountain Resort

About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self parking, plus 2 hot tubs. This aparthotel has 107 apartments on 2 floors. This property offers pet-friendly amenities like food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio, and a sofa bed
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna, 2 hot tubs, and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2180 out of 4355 reviews
Rating 8 - Good. 1376 out of 4355 reviews
Rating 6 - Okay. 516 out of 4355 reviews
Rating 4 - Poor. 194 out of 4355 reviews
Rating 2 - Terrible. 89 out of 4355 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a splendid experience!Great view and ambiance was so relaxing..Definitely worth it! We will be going back again!
Stayed 1 night in Jan 2025

4/10 Poor

Marvin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It was so Smokey in the room because there is a fireplace. Me and my Fiancé both have asthma so it was uncomfortable at times to breathe.
Stayed 1 night in Jan 2025

10/10 Excellent

Vladyslav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hot pools are simply amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Deanna

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Kimura

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Bohdan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were immensely helpful and responsive. We felt very comfortable and the room was great. Kitchenette was very nice to reduce eating out. Hot tub was outstanding both with temp, access and view. Log fire was so cute and we made s’mores.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Fatemah

Disliked: Cleanliness, property conditions & facilities
The hot tub was not hot at all. Pretty disappointing. The unit itself wasn’t as clean and there was hair in the bedsheet. Floors were dirty in the lodge.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas Michael, Burlington

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my go-to stay when I go to Banff.
Stayed 4 nights in Jan 2025

8/10 Good

Brittany

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2025

8/10 Good

Sandy

Stayed 2 nights in Jan 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Greeted by super friendly and amazing staff, given a complimentary bottle of nice wine, and a package of fire starter for the room’s real fire place. Staff was super helpful, showing me where there was chopped wood near my room & instructions for their wood fireplaces. This made the whole experience seem so authentic, and I would 12/10 recommend Hidden Ridge Resort - it’s “off the beaten Banff” but still super accessible to Banff town and surrounding areas - even with free transit passes from the hotel. Thanks to the staff for making this such an amazing mountain stay:)
Stayed 1 night in Jan 2025

4/10 Poor

Dave

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were lead to believe that this was a resort and the rating was 8.6 - Excellent. It is run down, not cleaned well, walls all black from smoke, could not see fire in fireplace as glass doors were black with soot. Tub black on bottom walls not clean, the smoke smell was so bad that we had a hard time sleeping and were all stuffed up. We were sadly disappointed as we love Banff, and this “resort” looks so nice from the outside.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge, Edmonton

Liked: Cleanliness, property conditions & facilities
Beautiful property!
Stayed 1 night in Jan 2025

10/10 Excellent

MALOURDES

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Shuyuan

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay, we will absolutely be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms and can't beat the view
Stayed 1 night in Jan 2025

6/10 Okay

Jiaqing

Stayed 1 night in Jan 2025

10/10 Excellent

Lauree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with amazing hot tub and views. Room could use a bit of updating but it was lovely to have a kitchenette. People above us were super loud, stomping or whatever they were doing. Was super happy to have my ear plugs. Overall would definitely stay here again just for the hot tub, sauna, and heated pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Adonis

Liked: Property conditions & facilities
Great location with mountain views
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
We had a relaxing time. Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Dannah

Liked: Cleanliness, property conditions & facilities
They are so accommodating. Let us check in 5 hours before the check in time.
Stayed 1 night in Jan 2025