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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Terrace/patio
Fireplace
Lobby sitting area
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self parking, plus 2 hot tubs. This comfortable aparthotel has 107 apartments on 2 floors. This property offers pet-friendly amenities like food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio, and a sofa bed
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna, 2 hot tubs, and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and 6 minutes from Banff Lake Louise Tourism Bureau
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2503 out of 4908 reviews
Rating 8 - Good. 1508 out of 4908 reviews
Rating 6 - Okay. 568 out of 4908 reviews
Rating 4 - Poor. 224 out of 4908 reviews
Rating 2 - Terrible. 105 out of 4908 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Coleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and great free bus. Clean and spacious but key card failed daily and had to get it reset regularly
Stayed 2 nights in Dec 2025

10/10 Excellent

Darren

Stayed 3 nights in Nov 2025

6/10 Okay

Garrett

Stayed 1 night in Dec 2025

10/10 Excellent

hassan

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staffs were very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Hyeongju

Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super easy check-in, clean room and love the fireplace in the room. Makes for such an amazing smell around the property.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff are fantastic
Stayed 1 night in Dec 2025

10/10 Excellent

Natella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, very clean, and the staff is friendly
Stayed 2 nights in Dec 2025

8/10 Good

Dmitri

Liked: Cleanliness, amenities
Need renovations
Stayed 1 night in Nov 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and service was spectacular. The view from the pool and hot tub were stunning and close enough to enjoy the town life as well.
Stayed 6 nights in Nov 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall property is great and the view is amazing
Stayed 3 nights in Nov 2025

8/10 Good

Yan Jin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and beautiful scenery.
Stayed 3 nights in Nov 2025

8/10 Good

Shannon

Stayed 3 nights in Nov 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was neglected and dirty. There were cobwebs by the front door, extreme amounts of dark grey dust in the bathroom fan and around the bedroom ceiling. The room was cleaned again upon asking but still did not get all the dust. You can also hear every single move and word of the guests in the suite above. Overall for the price, I was not impressed. The pool photos are also outdated and the pool certainly requires maintenance.
Stayed 2 nights in Nov 2025

8/10 Good

D. Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Cody

Stayed 1 night in Dec 2025

2/10 Terrible

Jinwoo

Travelled with partner
Disliked: Amenities
Hot tub wasn’t hot enough and sauna under maintenance
Stayed 1 night in Nov 2025

10/10 Excellent

Logan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will come back again and again.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great!
Stayed 2 nights in Nov 2025

8/10 Good

Lalaine

Stayed 2 nights in Nov 2025

10/10 Excellent

Tali

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great place, but sauna is out of order and no notice.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeannette

Stayed 1 night in Nov 2025

10/10 Excellent

Jannah

Liked: Cleanliness, property conditions & facilities
Staff were friendly courteous and went out of their way to call and check in to make sure we were satisfied
Stayed 1 night in Nov 2025

6/10 Okay

Troy

Travelled with family, Travelled with pets
Room was clean and presented well. Parking lot was very slippery in places due to ice. $30 per night extra for a pet is an absolutely ridiculous overcharge. Place overall is nice, but seems to be due for some renos.
Stayed 2 nights in Nov 2025