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Aparthotel

Hidden Ridge Resort

3.5 star property
VIP Access

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Photo gallery for Hidden Ridge Resort

Relax by the tranquil pool surrounded by lush greenery and majestic mountains.
Welcome to Hidden Ridge Resort, where a traditional building with a steeply pitched roof offers a warm and inviting entrance.
Stunning two-story lodge with a central entrance and second-story balcony, featuring a prominent chimney and balcony.
Relax in this open-plan living space with a sofa, dining table, and staircase leading to an upper level.
Relax on the patio with cushioned seating and enjoy the surrounding greenery.

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

Map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 4 Queen Beds

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includes taxes & fees
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About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self parking, plus 2 hot tubs. This aparthotel has 107 apartments on 2 floors. This property offers pet-friendly amenities like food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio, and a sofa bed
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna, 2 hot tubs, and bike rentals
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Just a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This Banff aparthotel is smoke free.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2264 out of 4504 reviews
Rating 8 - Good. 1409 out of 4504 reviews
Rating 6 - Okay. 535 out of 4504 reviews
Rating 4 - Poor. 204 out of 4504 reviews
Rating 2 - Terrible. 92 out of 4504 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Avigail G

Travelled with family and small children
Too pricey for what it offers — no gym, tiny pool, and not much to do. Though, it has a great view of the mountains. The front desk did not know what they where selling and were unkind. We asked to see the plushbear and that staff doesnt know what they are selling that was on the things to do flyer’s
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, room comfort

Excellent mini-vacation!

We love Hidden Ridge Resort , it has amazing mountain views, the suit was spacious, clean, fully stocked for cooking, all appliances in working condition, the beds were so comfortable. They renovated their sauna, it’s so much better now. Staff was very friendly and efficient. We definitely come back
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful! Amazing views and the staff were phenomenal! Tons of space in our cabin for our big family of 6!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with lots of space. Pool was warm, hot tub excellent. Loved using Banff ROAM for transportation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor Hot tub, Heated pool and Sauna make for a mini nordic Spa experience with the mountains as a backdrop. The fire in the lobby with seating, fresh coffee and refreshments is a cozy setting to read a book and be able to view the pool area. There is a book shared library as well. We stayed in a loft suite with 2 beds upstairs and were delightfully surprised to find a half bathroom upstairs! Great for middle of the night use, with a full bath downstairs beside the downstairs bathroom. The kitchen has all the supplies needed for basic cooking, and the porch had chairs to sit on as well. The only issue we had was smoke coming into the unit when we lit a fire but that could have been user error. They also supply fans in the units which we appreciated. The only reason this isn't a 4 is because some of the esthetic is tired and needs a refresh (paint on stairs, tile in pool, carpet), but the ammenities and the view make up for it. Also a bus is available into Town just a short walk down the driveway for nights you don't want to drive to enjoy a beverage out. Will stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Majid

Travelled with family and small children
Disliked: Cleanliness
This was not our first time staying at the hidden ridge. We liked it for its quiet and cleanness but the quality has gone down. The hot tub is VERY crowded almost all the time. The rooms are not clean; there was hair in the shower/tub, the toilets have stained, carpet has stains etc. The hotel is in need of renovation. In general Banff is too crowded, so I guess they can’t keep their quality with the demand.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We got a suite that was on the lower level. The people above were making so much noise that I couldnt sleep. When I brought this up with the front desk they were so inderstanding and moved us to one of the upper suites at no cost. They made sure our stay was enjoyable and made it supper easy to approach them at any time. We will be coming vack here again!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Vivi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was good. Yes, the condos are dated but everything worked and our place was clean. The hot tub was nice, except one morning it was cold so we had to wait until later to use it. My only real complaint would be the man working the front desk, I wish I caught his name, but he was pretty unpleasant. My card wasn’t working at check in (yet it worked everywhere else) and he scoffed and gave me a look like I was wasting his time. Anyways, everything did get worked out with payment a few minutes later. The other ladies that I dealt with at the front were very kind. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love staying at Hidden Ridge Resort for their flexibility in room options, their pool/hot tub/sauna area. Also if you love wood burning fire in your room the firewood is included!! Always a great time
Stayed 3 nights in Apr 2025

10/10 Excellent

Anamay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love that they have their own hot spring.
Stayed 1 night in Apr 2025

10/10 Excellent

IMAOBONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about the property and we are sure coming back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Karime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 1 night in Apr 2025

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and the condo’s kitchen was nicely stocked. The only drawback was that the hot tub was always packed with little kids splashing and playing Marco Polo. After a long day of hiking we really looked forward to sitting in the hot tub as it was open until late into the night, but it was always noisy and full of kiddos. Would have appreciated an ‘adult only’ time for the last couple of hours of the night, especially as the outdoor hot tub and sauna were one of the draws for us in selecting the property.
Stayed 3 nights in Apr 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

katie A.

Liked: Cleanliness, property conditions & facilities
Great place. Loved the complementary bus pass to town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort

Best Hotel I’ve Stayed At In Banff So Far!!!

amazing stay! They upgraded me to a loft on check-in which was hugely appreciated, and the view from the balcony was incredible! No chance I won’t be coming back soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice ambiance
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice quiet place
Stayed 1 night in Apr 2025

8/10 Good

Karen

Travelled with group
Liked: Room comfort

It’s good, just getting warm down with age.

We liked the accommodation. Found that the price was a little much for the wear and tear we saw in the suite. And behind on the lower level there was ALOT of noise above us. Thankfully we were awake. If anyone would have been trying to sleep in a little it would not have been ok.
Stayed 3 nights in Feb 2025

10/10 Excellent

Qinguang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good!!!
Stayed 1 night in Apr 2025

8/10 Good

Jaliza

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

THERESA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was great and the property was excellent, we got the room with 3 beds and sofa bed, it has kitchen and we used the bbq grill, we did try the wood fire place and did smores, we used the free bus too, we didn’t have time to use the outside pool, we will be back for sure.
Stayed 1 night in Apr 2025

2/10 Terrible

Alnoor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This place is more like a motel than a resort. It’s typically a good deal in terms of price, but the rooms are dated, smell bad and the staff can’t do anything about it. It’s dank, musty and since there’s nothing the staff can do they try to deflect by saying they’re trying to call the room when you’re standing at the front desk.
Stayed 1 night in Apr 2025