Skip to main content
Beginning of main content

"Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & hel ... " More

By a verified traveller on Wed 22 Nov 2017

Enter dates to see availability

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Triple Room with Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Citrus Sukhumvit 13 by Compass Hospitality. During your stay, you'll be within walking distance of Bumrungrad Hospital. Free WiFi in public areas, free self-parking and a free area shuttle are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Bumrungrad Hospital and Soi Cowboy
  • Free local-area shuttle service

Citrus Sukhumvit 13 by Compass Hospitality ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Citrus Sukhumvit 13 by Compass Hospitality

Everyone (1) Couples (6) Business (1) Family (1) Other (2) Friends (1)
1 out of 5
Room not ready Could nit check in until nearly 2 hours after check in time But when asked dor late checkout was rold would have to pay Room dark and dingy Bathroom design poor and shower usless Dirty feel to room Old air-conditioning

Posted by on 16 May 2023

Was this review helpful to you?
Comment from Hotel Management

21 May 2023 by Ampawan (FOM)

Dear Mark,Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us.We strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused.Best regards,

3 out of 5

Nice boutique hotel close to Nana BTS

Pros: central location near BTS and 7Eleven shops within walking distance. Friendly staff at door.
Cons: More welcoming faces at reception and sort out the hot water consistency as it’s too hot.
Location: Hotel within walking distance to Nana BTS and 7Eleven store. Terminal 21 shopping mall is nearby and a lot of places to eat with some places open 24hr
Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & helpful in assisting with any needs. Hotel room is small however it reflects on the price of the booking and it’s relatively new decor. Unfortunately there was an on-going Road works directly outside the hotel due to drainage problems and flooded a while ago. It will not be completed till the new year. So be warely of the traffic into this area and uncomfortable bumpy ride. The hot water in the shower is not always consistence so have to play around with the tap. Breakfast is ok as it’s free but ovoid the coffee at all cost. Overall, fair hotel but don’t expect any luxury.

Posted by , from London on 22 Nov 2017

Was this review helpful to you?
Comment from Hotel Management

8 Dec 2017 by Wiset P.

Thank you for choosing the Citrus Sukhumvit 13 as your place to stay and for taking the time to share your great review regards your recent stay with us.

4 out of 5

No tittle

nice hotel and good service was good to stay there

Posted by on 15 Nov 2014

Was this review helpful to you?
4 out of 5

super citrus

excellent stay at the hotel,first class service from all the staff.excellent room and facilities,swimming pool on the roof,overall a great stay at a great price and at the right location,pity there was a cirfew on!!!

Posted by on 2 Jun 2014

Was this review helpful to you?
4 out of 5

Kleines Hotel nah bei Skytrain Nana und Asok.

Zimmer eher klein, dafür sauber. Angestellte sehr freundlich und hilfsbereit. Sehr gute Lage. Nahe bei Einkaufsmeile (Terminal 21) und Nachtleben und trotzdem in der Nacht ruhig. Sehr gutes Preis/Leistungsverhältniss.

Posted by , from Schweiz on 4 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

14 Sep 2017 by Wiset

Thank you for choosing the Citrus Sukhumvit 13 and for taking the time to share your review with us. We are happy to hear that you enjoyed the bathroom. Refer to the room cleaning. This comment will be shared to the management team to find the best solution for this problem. I hope you will give us a chance to stay with us again your next trip in Bangkok. Yours sincerely, Wiset P. Front office manager

4 out of 5

goed hotel

voor reizigers die doortrekken en zaken is dit een perfect hotel

Posted by on 26 Aug 2015

Was this review helpful to you?
4 out of 5

Top Preis/Leistung

Tolle Lage mit top Preis- / Leistungsverhältnis.BTS in der Nähe und kleiner Pool auf dem Dach, der für eine kurze Abkühlung reicht. Nettes Personal.

Posted by on 5 Jul 2015

Was this review helpful to you?
4 out of 5

Sukhumvit

Hinta laatusuhde hyvä Hyvä aamiainen Ystävällinen palvelu Keskellä kylää Auringonottoterassi ja pool

Posted by on 9 Feb 2015

Was this review helpful to you?
3 out of 5

Sehr gute Lage,aber ruhig.

Ruhig gelegen in der Sukumvit 13 ,d.h.eine Querstrasse entfernt von Restaurants.Massagem,...in der Sukumvit 11. 5 Gehminuten ist die Skytrain-Station entfernt. Die Zimmer sind zwar nicht gross,aber optimal aufgeteilt und eingerichtet.Das Fruehstuecks-Buefett ist sehr gut.Das Hotelpersonal ist sehr freundlich und hilfsbereit.Man kann dieses Hotel nur empfehlen.

Posted by on 28 Jan 2015

Was this review helpful to you?
5 out of 5

Top Hotel

Sehr gut gelegenes Hotel, für ein super Preisleistungsverhältnis.

Posted by on 13 Jan 2015

Was this review helpful to you?

About the Citrus Sukhumvit 13 by Compass Hospitality

Location 22 Sukhumvit Soi 13, Bangkok, Bangkok 10110

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and tour or ticket assistance are also featured at the business-friendly Citrus Sukhumvit 13 by Compass Hospitality. A free area shuttle within 800 metres is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Bangkok hotel.

  • 1 building
  • 79 guestrooms or units
  • 9 levels
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Asok Railway Station (2.6 km / 1.6 mi)
  • Metro station: Nana BTS Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 800 metres; airport shuttle
  • Parking: Free self parking

Room Amenities

Citrus Sukhumvit 13 by Compass Hospitality offers 79 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers. This Bangkok hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with premium satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Indian Vibes – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages and Thai massages.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Citrus Sukhumvit 13 by Compass Hospitality offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citrus Sukhumvit 13 by Compass Hospitality

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 4
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 300 per person
  • Airport shuttle fee: THB 1600 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citrus 13
  • Citrus 13 Hotel
  • Citrus 13 Hotel Bangkok Sukhumvit
  • Citrus Sukhumvit 13 Bangkok
  • Citrus Sukhumvit 13 Compass Hospitality Hotel
  • Citrus 13 Compass Hospitality Hotel
  • Citrus Sukhumvit 13 Compass Hospitality
  • Citrus 13 Compass Hospitality
  • Citrus Sukhumvit 13 by Compass Hospitality Hotel
  • Citrus Sukhumvit 13 by Compass Hospitality Bangkok
  • Citrus Sukhumvit 13 by Compass Hospitality Hotel Bangkok
  • Citrus Sukhumvit 13 by Compass Hospitality SHA Extra Plus

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.ie/Bangkok-Hotels-Citrus-Sukhumvit-13-by-Compass-Hospitality.h4500518-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bangkok-Hotels-Citrus-Sukhumvit-13-by-Compass-Hospitality.h4500518-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Bangkok-Hotels-Citrus-Sukhumvit-13-by-Compass-Hospitality.h4500518-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.