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"Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & hel ... " More

By a verified traveller on Wed 22 Nov 2017

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Triple Room with Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Citrus Sukhumvit 13 by Compass Hospitality ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Citrus Sukhumvit 13 by Compass Hospitality

Everyone (1) Couples (6) Business (1) Family (1) Other (2) Friends (1)
1 out of 5
Room not ready Could nit check in until nearly 2 hours after check in time But when asked dor late checkout was rold would have to pay Room dark and dingy Bathroom design poor and shower usless Dirty feel to room Old air-conditioning

Posted by on 16 May 2023

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Comment from Hotel Management

21 May 2023 by Ampawan (FOM)

Dear Mark,Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us.We strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused.Best regards,

3 out of 5

Nice boutique hotel close to Nana BTS

Pros: central location near BTS and 7Eleven shops within walking distance. Friendly staff at door.
Cons: More welcoming faces at reception and sort out the hot water consistency as it’s too hot.
Location: Hotel within walking distance to Nana BTS and 7Eleven store. Terminal 21 shopping mall is nearby and a lot of places to eat with some places open 24hr
Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & helpful in assisting with any needs. Hotel room is small however it reflects on the price of the booking and it’s relatively new decor. Unfortunately there was an on-going Road works directly outside the hotel due to drainage problems and flooded a while ago. It will not be completed till the new year. So be warely of the traffic into this area and uncomfortable bumpy ride. The hot water in the shower is not always consistence so have to play around with the tap. Breakfast is ok as it’s free but ovoid the coffee at all cost. Overall, fair hotel but don’t expect any luxury.

Posted by , from London on 22 Nov 2017

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Comment from Hotel Management

8 Dec 2017 by Wiset P.

Thank you for choosing the Citrus Sukhumvit 13 as your place to stay and for taking the time to share your great review regards your recent stay with us.

4 out of 5

No tittle

nice hotel and good service was good to stay there

Posted by on 15 Nov 2014

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4 out of 5

super citrus

excellent stay at the hotel,first class service from all the staff.excellent room and facilities,swimming pool on the roof,overall a great stay at a great price and at the right location,pity there was a cirfew on!!!

Posted by on 2 Jun 2014

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4 out of 5

Kleines Hotel nah bei Skytrain Nana und Asok.

Zimmer eher klein, dafür sauber. Angestellte sehr freundlich und hilfsbereit. Sehr gute Lage. Nahe bei Einkaufsmeile (Terminal 21) und Nachtleben und trotzdem in der Nacht ruhig. Sehr gutes Preis/Leistungsverhältniss.

Posted by , from Schweiz on 4 Aug 2017

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Comment from Hotel Management

14 Sep 2017 by Wiset

Thank you for choosing the Citrus Sukhumvit 13 and for taking the time to share your review with us. We are happy to hear that you enjoyed the bathroom. Refer to the room cleaning. This comment will be shared to the management team to find the best solution for this problem. I hope you will give us a chance to stay with us again your next trip in Bangkok. Yours sincerely, Wiset P. Front office manager

4 out of 5

goed hotel

voor reizigers die doortrekken en zaken is dit een perfect hotel

Posted by on 26 Aug 2015

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4 out of 5

Top Preis/Leistung

Tolle Lage mit top Preis- / Leistungsverhältnis.BTS in der Nähe und kleiner Pool auf dem Dach, der für eine kurze Abkühlung reicht. Nettes Personal.

Posted by on 5 Jul 2015

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4 out of 5

Sukhumvit

Hinta laatusuhde hyvä Hyvä aamiainen Ystävällinen palvelu Keskellä kylää Auringonottoterassi ja pool

Posted by on 9 Feb 2015

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3 out of 5

Sehr gute Lage,aber ruhig.

Ruhig gelegen in der Sukumvit 13 ,d.h.eine Querstrasse entfernt von Restaurants.Massagem,...in der Sukumvit 11. 5 Gehminuten ist die Skytrain-Station entfernt. Die Zimmer sind zwar nicht gross,aber optimal aufgeteilt und eingerichtet.Das Fruehstuecks-Buefett ist sehr gut.Das Hotelpersonal ist sehr freundlich und hilfsbereit.Man kann dieses Hotel nur empfehlen.

Posted by on 28 Jan 2015

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5 out of 5

Top Hotel

Sehr gut gelegenes Hotel, für ein super Preisleistungsverhältnis.

Posted by on 13 Jan 2015

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