"Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & hel ... " More
21 May 2023 by Ampawan (FOM)
Dear Mark,Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us.We strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused.Best regards,
8 Dec 2017 by Wiset P.
Thank you for choosing the Citrus Sukhumvit 13 as your place to stay and for taking the time to share your great review regards your recent stay with us.
14 Sep 2017 by Wiset
Thank you for choosing the Citrus Sukhumvit 13 and for taking the time to share your review with us. We are happy to hear that you enjoyed the bathroom. Refer to the room cleaning. This comment will be shared to the management team to find the best solution for this problem. I hope you will give us a chance to stay with us again your next trip in Bangkok. Yours sincerely, Wiset P. Front office manager