"The hotel was clean and comfortable with the exception of the pillows which were flat and offered little support. Breakfast was plentiful but average. ... " More
18 Dec 2019 by Reservation Agent
Dear guest, Thank you very much for writing a review about your recent with us. We truly appreciate your positive feedback and your recommendation. We are delighted to hear that you had a pleasant stay with us, and that you were especially satisfied with our staff and clean facilities. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten
7 Dec 2023 by The Team at Pestana Berlin Tiergarten
Dear Mr. Jan, On behalf of our entire team at Pestana Berlin Tiergarten, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Berlin Tiergarten. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Berlin Tiergarten and regain your trust during your next visit.Warm regards, The Team at Pestana Berlin Tiergarten
3 Dec 2023 by Pestana Berlin Tiergarten
Dear M. Juha Pekka, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten
7 Nov 2023 by Pestana Berlin Tiergarten
Sehr geehrte Frau Karin, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihren Erfahrungen im Pestana Berlin Tiergarten mitzuteilen. Ihre Meinung ist uns sehr wichtig, damit wir unsere Arbeit verbessern können.Wir entschuldigen uns aufrichtig dafür, dass wir Ihren Erwartungen nicht vollständig entsprochen haben und die Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir danken Ihnen für Ihren Aufenthalt im Pestana Berlin Tiergarten. Wir hoffen, dass diese Erfahrung Ihren Eindruck von unserem Hotel nicht dauerhaft getrübt hat. Wir würden uns freuen, diese Erfahrung bei Ihrem nächsten Aufenthalt zu ändern.Mit freundlichen Grüßen Ihr Team von Pestana Berlin Tiergarten
2 May 2023 by Kind regards, Your team of the Pestana Berlin Tier
Dear Sirpa,Thank you for writing a review about your recent stay with us. We appreciate your feedback and would like to apologize for the situation you described. We are sorry about the inconvenience you experienced during your stay with us. Please be assured that this does not describe our standard. We are thankful for all guest comments since they help us to discover weaknesses and prevent mistakes from happening again. We have discussed your comments internally with the respective departments to evaluate and review our internal procedures. We wish you all the best, and hope that you still consider us for your next stay in Berlin.
20 Apr 2023 by Pestana Berlin Tiergarten
Lieber Reto, im Namen unseres gesamten Teams des Pestana Berlin Tiergarten danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Berlin Tiergarten begrüßen zu dürfen.Mit freundlichen Grüßen,Das Team des Pestana Berlin Tiergarten
26 Aug 2022 by Your Pestana Berlin Tiergarten Team
Dear Mr. Kajic,Thank you very much for your awesome review. We truly appreciate it.We are happy to hear that you enjoyed your stay with us.We wish you all the best and hope that we can welcome you again soon.Kind regards,
Pestana Berlin Tiergarten offers its guests an indoor pool, a sauna, and a fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Pestana Berlin Tiergarten. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Pestana Berlin Tiergarten offers 142 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Atlantis – This cocktail bar only serves breakfast. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Group booking policy: For bookings of 5 rooms or more, this property requires a contract to be signed and returned in advance of arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.