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4.2 out of 5

"The hotel was clean and comfortable with the exception of the pillows which were flat and offered little support. Breakfast was plentiful but average. ... " More

By a verified traveller on Tue 06 Jun 2023

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€99* Per night/room 1 Apr - 2 Apr

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Grand Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, Terrace (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Pestana Berlin Tiergarten's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Tiergarten Park. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and nice bathrooms
  • Within a 15-minute walk of Zoo Berlin and Kurfürstendamm
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Pestana Berlin Tiergarten ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pestana Berlin Tiergarten

Everyone (8) Couples (4) Family (3)
4 out of 5
The hotel was clean and comfortable with the exception of the pillows which were flat and offered little support. Breakfast was plentiful but average. Staff were friendly and helpful. The location was pleasant and convenient for sightseeing. Although the hotel has a bar, very strangely it does not open for 48 hours on Sunday and Monday so one is unable to have an after-dinner drink, or a glass of wine on the terrace on a sunny afternoon on those days. And this is the first time I have stayed in a four-star hotel where the bar does not stock brandy! However, if one is just looking for a base from which to see the city, this is a good choice.

Posted by on 6 Jun 2023

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5 out of 5
Friendly staff good location from city centre beds are very comfy and bedrooms very clean.. definatly recommend a stay here

Posted by on 15 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Reservation Agent

Dear guest, Thank you very much for writing a review about your recent with us. We truly appreciate your positive feedback and your recommendation. We are delighted to hear that you had a pleasant stay with us, and that you were especially satisfied with our staff and clean facilities. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten

4 out of 5
Hyvin palvelualtis henkilökunta. Aamiaisessa lievää nuukailun tunnetta mm. leikkeleissä.

Posted by on 5 Dec 2023

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Comment from Hotel Management

7 Dec 2023 by The Team at Pestana Berlin Tiergarten

Dear Mr. Jan, On behalf of our entire team at Pestana Berlin Tiergarten, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Berlin Tiergarten. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Berlin Tiergarten and regain your trust during your next visit.Warm regards, The Team at Pestana Berlin Tiergarten

5 out of 5
Excellent hotel.

Posted by on 29 Nov 2023

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Comment from Hotel Management

3 Dec 2023 by Pestana Berlin Tiergarten

Dear M. Juha Pekka, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten

3 out of 5
Leider war das Restaurant am Abend und auch die Bar war nur zeitweise offen.

Posted by on 26 Oct 2023

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Comment from Hotel Management

7 Nov 2023 by Pestana Berlin Tiergarten

Sehr geehrte Frau Karin, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihren Erfahrungen im Pestana Berlin Tiergarten mitzuteilen. Ihre Meinung ist uns sehr wichtig, damit wir unsere Arbeit verbessern können.Wir entschuldigen uns aufrichtig dafür, dass wir Ihren Erwartungen nicht vollständig entsprochen haben und die Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir danken Ihnen für Ihren Aufenthalt im Pestana Berlin Tiergarten. Wir hoffen, dass diese Erfahrung Ihren Eindruck von unserem Hotel nicht dauerhaft getrübt hat. Wir würden uns freuen, diese Erfahrung bei Ihrem nächsten Aufenthalt zu ändern.Mit freundlichen Grüßen Ihr Team von Pestana Berlin Tiergarten

5 out of 5
Erinomainen

Posted by on 8 Jul 2023

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3 out of 5
Hyvä aamiainen. "SPA" tarkoittaa käytännössä yhtä pientä uima-allasta ja kylmää saunaa. Pukuhuoneita ei ole, eikä kaikkiin huoneisiin kuulu aamutakkia/tossuja. Baarin piti olla auki klo 23.00 asti mutta työntekijältä olikin loppunut työvuoro klo 20, eikä kukaan tullut tilalle. Respassa puhuivat melko huonoa englantia (osa työntekijöistä)

Posted by on 21 Apr 2023

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Comment from Hotel Management

2 May 2023 by Kind regards, Your team of the Pestana Berlin Tier

Dear Sirpa,Thank you for writing a review about your recent stay with us. We appreciate your feedback and would like to apologize for the situation you described. We are sorry about the inconvenience you experienced during your stay with us. Please be assured that this does not describe our standard. We are thankful for all guest comments since they help us to discover weaknesses and prevent mistakes from happening again. We have discussed your comments internally with the respective departments to evaluate and review our internal procedures. We wish you all the best, and hope that you still consider us for your next stay in Berlin.

4 out of 5
Deutsche Sprache am Empfang hat gefehlt. Leider kein wirklicher Zimmerservice (Essen & Rotwein hat uns gefehlt). Sonst alles top 👍 Zu empfehlen!!

Posted by on 15 Apr 2023

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Comment from Hotel Management

20 Apr 2023 by Pestana Berlin Tiergarten

Lieber Reto, im Namen unseres gesamten Teams des Pestana Berlin Tiergarten danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Berlin Tiergarten begrüßen zu dürfen.Mit freundlichen Grüßen,Das Team des Pestana Berlin Tiergarten

4 out of 5

Posted by , from Zürich on 1 Oct 2022

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5 out of 5
Clean and tidy hotel right next to the park and piblic transport.

Posted by on 25 Aug 2022

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Comment from Hotel Management

26 Aug 2022 by Your Pestana Berlin Tiergarten Team

Dear Mr. Kajic,Thank you very much for your awesome review. We truly appreciate it.We are happy to hear that you enjoyed your stay with us.We wish you all the best and hope that we can welcome you again soon.Kind regards,

About the Pestana Berlin Tiergarten

Location Stuelerstrasse 6, Berlin, BE 10787

Property Features

Pestana Berlin Tiergarten offers its guests a full-service spa, an indoor pool, and a sauna. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Pestana Berlin Tiergarten. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Berlin hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2011
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Berlin Zoological Garten Station (1.8 km / 1.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pestana Berlin Tiergarten offers 142 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • First-run films
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.

Atlantis – This cocktail bar only serves breakfast. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Group booking policy: For bookings of 5 rooms or more, this property requires a contract to be signed and returned in advance of arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property is professionally cleaned

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 12
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 23.00 for adults and from EUR 11.5 for children
  • Covered self-parking fee: EUR 28 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Berlin
  • Pestana Berlin Tiergarten
  • Pestana Tiergarten
  • Pestana Tiergarten Hotel
  • Pestana Tiergarten Hotel Berlin
  • Pestana Berlin Tiergarten Hotel Berlin
  • Pestana Berlin Tiergarten Hotel
  • Pestana Berlin Tiergarten Hotel
  • Pestana Berlin Tiergarten Berlin
  • Pestana Berlin Tiergarten Hotel Berlin

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.