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smartments Berlin City-West

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Photo gallery for smartments Berlin City-West

A modern building with multiple floors, large windows, and a tree in front.
A modern hotel room with a kitchenette, a dining area, a bed, and a view of the outdoors.
A modern kitchen with wooden cabinets, a black countertop, and a sink.
A modern interior with a teal-colored kitchen area, a bar with stools, and a seating area with a blue sofa and a large wall mural.
A modern reception area with a wooden reception desk, a blue chair, a small round table with a vase of flowers, and a wall-mounted light fixture.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
Fasanenstraße 2, Berlin, 12043
  • Place, Zoo Berlin
    ‪5 min walk‬
  • Place, Kurfürstendamm
    ‪6 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪9 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪42 min drive‬

Room options

View all photos for Apartment

A modern bedroom with a bed, bedside tables, a chair, and a window with curtains.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

A modern room with a bed, a desk with a laptop, a chair, a vase with flowers, and a painting on the wall.

Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio XL

A modern hotel room with a bed, a desk with a laptop, a chair, a table with a vase of flowers, and a suitcase.

Studio XL

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio S

A modern hotel room with a bed, a mounted TV, and a window.

Studio S

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

smartments Berlin City-West

Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free aparthotel. Other amenities include a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and premium bedding. Weekly housekeeping is available.
Smartments Berlin City-West offers 35 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Berlin aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at smartments Berlin City-West, you're just a quick walk from Kurfürstendamm. Features include free WiFi in public areas. This budget aparthotel has 35 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi
  • Amenities include an elevator, a terrace, and a vending machine
  • Within a 15-minute walk of Kurfürstendamm and Zoo Berlin
Smartments Berlin City-West offers its guests a terrace, a vending machine, and express check-in. Public spaces have free WiFi. Smartments Berlin City-West also features express check-out, an elevator, and a water dispenser.

This Berlin aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: EUR 45 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch Smart TV with satellite channels

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near a zoo

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 35 units
  • Double-glazed windows
  • Energy-saving switches used
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
Please note that rooms are cleaned every 2 weeks. Additional houskeeping service is available for a surcharge.
Property Registration Number Fasanenstraße 2, 10623 Berlin, DE 303744838, +49 30 526 73 29 0, DG Steinplatz Boardinghouse GmbH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

SMARTments business BERLIN CITY WEST Apartment
SMARTments business Berlin City-West Apartment
SMARTments business City-West Apartment
SMARTments business City-West
SMARTments business BERLIN CITY WEST
SMARTments business Berlin City West
SMARTments business Berlin City-West Berlin
SMARTments business Berlin City-West Aparthotel
SMARTments business Berlin City-West Aparthotel Berlin

smartments Berlin City-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

YUN CHU

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Baret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful when we needed them
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Yaniv

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Manja

Liked: Cleanliness, amenities, communication
Clean, convenient
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Shoji

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good access
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Meiqi

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

John

My stay at Smartments.

Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, close to Ku'damm. Absolutely clean, well maintained. And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, room comfort, communication
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

small but perfect

i stayed here for 5 days and i recommend here for long stay. check-in was easy even i arrived late afternoon comparing to room size bathroom was quite big. kitchen was small but well equipped. i definitely recommend this place
Verified review

10/10 Excellent

william

Liked: Cleanliness, room comfort, communication

8 day stay

The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort, communication
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay. I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication

smartments live up to their name

Pro-active communication before arrival with reminders of entrance instructions was excellent. Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc. Lift broke down - repairs slow - BUT alternate routs well marked.
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Mohamed

Disliked: Cleanliness, room comfort, communication
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Anja

Liked: Cleanliness, communication

Perfect location

Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024
Verified review

8/10 Good

Sriprashanth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Britta

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024
Verified review

4/10 Poor

Yoshiro

Liked: Check-in, communication
Disliked: Cleanliness
シャワーについたてが無く、トイレ全体が水浸しになる。ベッドがペコペコ。テレビの角度がベッドと平行なので見にくい。
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ann-Kathrin

Liked: Check-in, listing accuracy
Disliked: Cleanliness
Sauberkeit an diversen Stellen verbesserungswürdig (Dusche etc.), sonst gut.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maxime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das personal war sehr freundlich und hilfsbereit die Zimmer sauber. War top.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Murtaza

Liked: Cleanliness, amenities, communication
Oda temiz giriş ve .ulasim kolay personel güler yüzlü hizmet anlayışıyla hareket ediyor.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication

Sehr enttäuschender Aufenthalt

Das Hotel ist leider nicht empfehlenswert. Unbequeme Betten und nicht sauber
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Norbert J.

Liked: Cleanliness, property conditions & facilities, communication
Es war alles wirklich gut
Stayed 7 nights in Feb 2025

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