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Cinnamon Bey Beruwala

4.5 star property

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Interior
Property video
Interior
Superior Ocean View
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Moragolla Beruwala, Beruwala
  • Place, Moragalla Beach
    ‪3 min drive‬
  • Place, Bentota Beach
    ‪5 min drive‬
  • Place, Beruwela Harbour
    ‪5 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 113 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Ocean View King

Superior Ocean View King

Superior Ocean View King

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Ocean View Twin

Superior Ocean View Twin

Superior Ocean View Twin

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King

Superior King

Superior King

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin

Minibar, in-room safe, desk, iron/ironing board

Superior Twin

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Garden Terrace King

Superior Garden Terrace King | Property amenity

Superior Garden Terrace King

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Garden Terrace Twin

Minibar, in-room safe, desk, iron/ironing board

Superior Garden Terrace Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Paradise Suite with Plunge Pool

Paradise Suite with Plunge Pool

Paradise Suite with Plunge Pool

  • Ocean view
  • 208 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Pool Terrace Twin

Deluxe Pool Terrace Twin

Deluxe Pool Terrace Twin

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View Twin

Minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View Twin

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Cinnamon Bey Beruwala

Catch some rays at the beach or spend the day relaxing at Cinnamon Bey Beruwala's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Cinnamon Bey Beruwala offers 200 accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Azmaara Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Cinnamon Bey Beruwala, you'll be within walking distance of Moragalla Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with a poolside location at Bufe, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, Thai massages, or body wraps at Azmaara Spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Kaluwamodara Bridge and a few minutes from Beruwela Harbour
Some rates at Cinnamon Bey Beruwala are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cinnamon Bey Beruwala offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. A children's pool, a fitness center, and spa services are also featured at the luxury Cinnamon Bey Beruwala. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Beruwala hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Bufe - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Rock Salt - Overlooking the ocean and garden, this restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Fire - Overlooking the ocean and garden, this steakhouse serves lunch and dinner. Open daily.
Mezz2 - Overlooking the ocean and garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Cinnamon Bey Beruwala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 21 per person
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bufe
  • Fire
  • Mezz2
  • Rock Salt

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property with mandatory fees payment instructions within 24 hours after booking the reservation. Payment is made via a secure link and due within 24 hours of receiving the email. Guests who have not paid the fees in advance will not be able to check in.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cinnamon Bey Beruwala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

The listed mandatory transfer fee is required for transfers rom Mattala Rajapaksa International Airport (HRI). The mandatory one-way transfer fee is USD 80 per person from Bandaranaike International Airport (CMB).
All mandatory fees must be paid directly to the property in advance of arrival.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Airport shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cinnamon Bey Beruwala Hotel
Cinnamon Bey Beruwala Hotel Beruwela
Cinnamon Bey Beruwala Beruwela
Cinnamon Bey Beruwala
Cinnamon Bey Beruwala Hotel
Cinnamon Bey Beruwala Beruwala
Cinnamon Bey Beruwala Hotel Beruwala
Cinnamon Bey Beruwala Level 1 Safe Secure

Cinnamon Bey Beruwala Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 123 reviews
Rating 8 - Good. 49 out of 123 reviews
Rating 6 - Okay. 9 out of 123 reviews
Rating 4 - Poor. 8 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing! Great location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sureshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff! One of the best breakfast buffet in Sri Lanka. Staff are very friendly and respectful. Only suggestion is to expand the gym area with better air conditioning
Stayed 2 nights in Dec 2024
Verified

8/10 Good

S Chandula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small situation where when we switched off the A/C the whole room was dripping water as later I found out that the walls are made out of clay. So all our bags and the entire room got watery…but other than that, staff was extremely professional and friendly, location is beautiful as well. Wish the parking situation was better, overall it was a great stay
Stayed 2 nights in May 2024
Verified

4/10 Poor

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedsheets and mattress were wet and some moist smell was coming. One half of the bathroom sliding door was broken. The beds are very small for twin beds’ size. There was no proper process/queue for check-in. It was not managed properly and anyone was coming in between and was checking in. The hotel seems to be overcrowded. The beach was not accessible. There were stones and fisherman boats were there which made the water smell oily and bad. The only good thing in hotel was swimming pool and food. I tried calling reception to get my room upgraded or changed but the number call was transferred and disconnected eventually. Not sure how it is rated as 5 star. Overall we had a really bad experience, not at all worth the money we spent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vieri

Liked: Cleanliness, staff & service, amenities
Tutto perfetto
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 7 nights in Nov 2021
Verified

8/10 Good

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour à renouveler

Réservation en chambre deluxe en 1/2 pension pour 9 jours avec accueil dans un salon climatisé. Aucun document n'est remis sur les avantages (thé et cocktail gratuits dans ce salon à des horaires précis). La chambre vue mer est spacieuse, bien équipée, le WIFI est bon et TV avec TV5. La vitre et la porte fenêtre qui donnent sur la balcon ne sont pas correctement nettoyées et les nombreuses traces ne donnent pas une bonne impression lorsqu'on arrive. Bien qu'il n'y ait que peu de clients en raison des risques liés au covid19 la chambre a souvent été refaite que dans l'après midi. Le couvre-feu les 3 derniers jours n'a fait l'objet d'aucune communication par l'hôtel.L'hôtel est très grand et le restaurant principal est en conséquence et très bruyant lorsqu'il y a du monde. Buffet correct au diner et au petit déjeuner (avec des jus de fruits frais) mais lorsqu'il a moins de clients le choix est fortement réduit. La plage devant l'hôtel est très petite et le sable grossier. Par un petit chemin sur la gauche vous pouvez accéder à une plage plus grande et prendre un bateau (200 lkr par trajet) pour aller sur la très grande plage de Bentota. Les chambres deluxes disposent d'une piscine réservée. Le personnel est disponible et répond à vos demande avec plaisir. Le manager chargé des chambres a été particulièrement attentif à mes demandes. Je reviendrai avec plaisir dans cet hôtel.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Badeaufenthalt, könnte aber mehr

Der Aufenthalt ist wirklich zu empfehlen! Sehr freundliches Personal und tolles Essen- von europäisch, singhalesisch bis indisch alles dabei. Alles esss- und trinkbar ( auch Eiswürfel, Salat, Eiscreme etc). Das Essen ist alles hausgemacht und frisch. Am Strand vor dem Hotel gibt es viele Guides und Verkäufer- wenn man sich davon nicht genervt fühlt aber ein schöner Strand. Das Freizeitangebot hätte ein wenig besser sein können: hier wären Kajaks, Stand Up Paddles o.Ä. Für ein 5 Sterne Hotel angebracht. Sehr gut ist auch die Bar mit ihren Drinks und Snacks. Wir hatten Ocean View gebucht, letztendlich sind aber alle Zimmer zum Meer ausgerichtet und wirklich nah am Meer ist man nicht. Die 200/300 Euro kann man sich auf jeden Fall sparen. In der Nähe gibt es viele kleinere Sehenswürdigkeiten wie Tempel, Boat River Safari und Schildkrötenprojekte. Alles in allem aber für einen Badeurlaub zu empfehlen!
Stayed 14 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Four different restaurants and multiple bars. Didn't need to carry any cash or cards. Charged everything to the room and then you pay at check-out. However, we felt that some of the rooms needed to be updated. The style of most rooms included wall tiling which looked old and dingy. These tiles were also around the head of the bed and no head board, so sleeping by the dirty, old tiles, didn't settle well with us. After talking to management about a couple other grievances as well, they were able to find us a new room the next day which was an upgrade to deluxe. With our new room we received complimentary access to the private lounge which included high tea in the afternoon and cocktail hour in the evening (all complimentary) plus access to the private deluxe pool. We spent 3 nights there total.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr aufmerksam und freundlich. Da wir normalerweise keine Pauschaltouristen sind , waren wir uns nicht sicher , ob uns so eine Resort gefallen wird. Wie waren von dem Service und den Annehmlichkeiten positiv überrascht.Wir hatten nur Frühstück gebucht, diese war sehr vielfältig. Es gibt viele Möglichkeiten auch ausserhalb des Hotels gute Restaurants zu besuchen Der Hotelstrand ist nicht sehr schön, wenn man jedoch ein wenig läuft, kommt man an einen sehr schönen nicht überlaufenden Strand mit Sand wie Puderzucker. In der Nähe befinden sich zwei Supermärkte, in denen man auch einige ayuvedische Produkte recht preiswert erwerben kann.
Stayed 12 nights in Feb 2020
Verified

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Way to Close The Trip

The property was well organized and had a lot to offer. Three restaurants, two pools, a gym and direct access to the beach. The staff was very accommodating and allowed us to have a late check out of 2pm on the last day and also allowed use the property’s facilities after our checkout as our flight was late in the evening which was greatly appreciated. The food was good and had a lot of variety and the rooms were spacious and well maintained. The evening entertainment wasn’t groundbreaking but it was a nice touch and created a decent atmosphere for the evening. Overall it was a good stay and a great value for our money.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Meeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff and great choices of cuisines. Rooms are spacious and comfortable with endless ocean views! Thoroughly enjoyed our 2 night stay.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best buffets in all of Sri Lanka, dont miss out on the afternoon tea it was one of the best we had experienced in the world. Next to a beautiful public beach. The staff where all so accommodating and went beyond all expectations to make our stay memorable.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель, плохой пляж.

Отличный отель и сервис, питание на убой и очень разнообразное. Пляжи рядом плохие, цвет воды и мусор, чтобы искупаться надо долго идти в океан, более менее можно покупаться на пляже с права от отеля.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koko henkilökunta turvatarkastajista vastaanottovirkailijoihin ja tarjoilijoista siivoojiin oli uskomattoman ystävällistä ja palvelualtista! Hotelli sinänsä vastasi odotuksia ja ylittikin ne monessa suhteessa, mutta sen kolossaaliset mitat olivat pieni yllätys. Laajalla viheralueella oli runsaasti tilaa auringonottoon eikä aurinkotuoleista tarvinnut taistella. Ranta oli aivan vieressä ja riutan rajaamalla alueella oli turvallista uida. Hotellin noin 500 asiakkaasta suurin osa oli aasialaisia, joiden sivistymätön käytös häiritsi hieman hotellin ravintolassa. Häiritsevänä koin päivällisaikaan myös äänekkään live-musiikin, joka nosti kaikuvan ravintolasalin yleisen melutason pilviin. Mutta ruoka oli erinomaista ja edusti 6-7 erilaista ruokakulttuuria. Joulun ja uudenvuoden aattoina bufee-pöytien yhteispituus lähenteli sataa metriä!
Stayed 13 nights in Dec 2019
Verified

10/10 Excellent

emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is Excellent.. Great big breakfast buffet, the pool is great, the staff very friendly and helpful. The room very comfy and the room service as well very convenient. Would definitely recommend staying in this resort.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
They have some KIDS activities which gets closed by 6.30 PM. and then the kids have nothing to other than watching the smokers or the drinkers. I told the Manager but he did not extend his services. For the steep price this is not worth for kids. They had a restaurant where I found a POOL Tables when I asked him said its only for Deluxe Room Members. When I told him I would like to play. He said its 25$ Entry for Non-Deluxe Members only for that Restaurant. So when you see amenities as POOL TABLE do not take it since it is not for
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Huzefa

Its a good hotel but not that great

Its a good hotel but not that great
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For honey moon and relaxing is super

It was really amazing place to relax and good reasonable price for the room including the breakfast with free dinner as well . The food was very good and have variety . Only point is the night activity were missing so we felt poor at night and have nothing to enjoy .
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont pay for an ocean view room

Paid for an ocean view room however don't waste your money as the view is no different to the garden view, just one level above them. it's a 4-star hotel only, lovely staff generally. You need to ask for the robes slippers as they don't come in the room as advertised. Breakfast is huge and food options are plentiful.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Gebäude ist etwas in die Jahre gekommen, aber es ist sauber und schön eingerichtet. Das Personal ist ausserordentlich freundlich. Die Speisen international und sehr gut. Wegen der Anschläge haben sie das Sicherheitspersonal massiv erhöht. Der Eingang ist durch ein grosses Tor mit Wärter verschlossen. Unser komplettes Gepäck wurde durchsucht, bevor wir das Hotel betreten durften. Vom Strand zurück in die Hotelanlage wurden die Taschen auch durchsucht. Wir empfanden dies nicht störend, sondern eher beruhigend, da es für unsere Sicherheit war. Auch die allgemeine Lage ausserhalb des Hotels im Land ist nicht mehr gefährlich. Es wurden immer noch laufend Polizeikontrollen durchgeführt. Man hat das Gefühl, die Polizei und das Militär hat die Lage im Griff. Wir würden jedenfalls das Land jederzeit wieder besuchen.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Bettina

Liked: Staff & service, amenities, property conditions & facilities
Tolles Hotel, super Lage, nettes und hilfsbereites Personal. Zimmer schön, Balkon mit Badewanne.
Stayed 9 nights in Apr 2019
Verified

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Was An amazing stay. Staff joyful and professional. Location perfect , beach, garden, facilities, food , dinner and breakfast. Pool in huge. Morning activity in the pool was cool. But small issue staff in the restaurants should pay more attention for the guests instead of having side private conversation and playing with the mobiles phone .
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Der deluxe wing ist sehr zu empfehlen, man kriegt noch einige Extras drauf, u.a ein separates, exklusives Frühstück
Stayed 8 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely five star hotel

Booked only for two nights, but immediately extended our stay for two more nights. First time we stayed here and we loved the hotel but the highlight was the ability to swim safely in the bay surrounded by the reef. Will definitely recommend to others.
Stayed 2 nights in Mar 2019