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BYPILLOW Amari

Property class: 2

Choose dates to view prices

Photo gallery for BYPILLOW Amari

A reception area with a glass door, a staircase, and a teal reception desk.
A modern reception area with a wooden wall, a staircase, and a teal-colored reception desk.
A hallway with a checkered floor, potted plants, and a blue door at the end.
A hotel room with a bed, a chair, a window with curtains, and a painting on the wall.
A modern dining area with a round table, two yellow pendant lights, a white sofa with brown cushions, and a painting on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Rekalde Zumarkalea 12-14, Bilbao, 48009
  • Place, Guggenheim Museum Bilbao
    ‪2 min walk‬
  • Place, Plaza Moyua
    ‪6 min walk‬
  • Place, University of Deusto Bilbao
    ‪6 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, a mirror, a painting, and a green floor lamp.

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a painting on the wall, and a nightstand with a bottle.

Superior Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a bedside table, a mirror, a fireplace, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a red headboard, a wall-mounted abstract painting, and a small table with a bottle and glasses.

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double or Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Basic Double or Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds
  • Free Wi-Fi

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About this property

BYPILLOW Amari

Along with self parking, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
BYPILLOW Amari offers 28 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at BYPILLOW Amari. During your stay, you're just a quick walk from Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Guggenheim Museum Bilbao and a 3-minute drive from San Mames Stadium
As a guest of BYPILLOW Amari, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. BYPILLOW Amari also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This Bilbao hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per day)
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The property is closed between October 1 and April 1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at BYPILLOW Amari.

Property is also known as

Cosmov Bilbao Hotel
Cosmov Hotel
Cosmov Bilbao
Cosmov
Amari by Pillow
Cosmov Bilbao Hotel
BYPILLOW Amari Hotel
BYPILLOW Amari Bilbao
Cosmov Bilbao Hotel**
BYPILLOW Amari Hotel Bilbao

BYPILLOW Amari Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 468 reviews
Rating 8 - Good. 131 out of 468 reviews
Rating 6 - Okay. 31 out of 468 reviews
Rating 4 - Poor. 8 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amanda Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable hotel with a good bathroom and huge comfy bed. Room was very quiet despite being on a main road. The lift was out of order, but the reception staff carried our bags up for us. Couldn't fault it. Great location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic one night stay here and the location was perfect. Just a few minutes walk to the museums and fantastic restaurants. The staff was very helpful and made sure I had a taxi at 5am. My room was very nice and spotless. I would definitely stay here again. Thanks everyone for a great stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, amenities
Location, clean room, and hotel design
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room and an excellent location (a short walk from the Guggenheim). Perfect as a base for a short city break.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi it’s a simple but very easy and confortable Hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent areas and great location
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

patricia

Disliked: Amenities
Interior rooms have poor ventilation and the halls are quite noisy. Someone in the building was listening to the tv at 4am very loudly and you could hear it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jessybeth

Liked: Cleanliness
Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Suzie Q

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, nice vibe
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly with lots of local knowledge
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and the super AC!!!

Great location! Clean room and the AC was great!!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Milona

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, friendly and helpful staff.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Great location, friendly and helpful staff
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was fabulous, especially the bed and shower. The front desk staff were very courteous and always helpful. I am staying there again soon. So glad I found this hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cleaning and the staff really nice and helpfully
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Josu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, clean and spacious. The staff is great. Location is good if you are going to guggenheim museum, not as good if you are going to casco viejo.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent site and super- convenient parking near the museum
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really please with the location, so close to the Guggenheim and an easy walk to the old town.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, room comfort

Sightseeing Base

Hotel is functional, clean & super convenient for sightseeing.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This little hotel really surprised me! The check-in was so easy and friendly and the room was small but so well designed and comfortable. I was traveling alone in Bilbao and it was a really great landing spot for me..
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay, and the area. Both the desk clerks were very helpful!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Front desk staff were incredible! Housekeeping staff were very friendly and did an excellent job!
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to Guggenheim Museum and also the Bellas Artes Museum. Surrounded by very good eateries.
Stayed 2 nights in May 2024