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Hesperia Bilbao

4.0 star property

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Photo gallery for Hesperia Bilbao

Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Campo Volantin, 28, Bilbao, Vizcaya, 48007
  • Place, Zubizuri Bridge
    ‪2 min walk‬
  • Place, Bilbao City Hall
    ‪5 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪8 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(75 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (Extra Bed 3 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hesperia Bilbao

Riverwalk hotel with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hesperia Bilbao offers 151 accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Hesperia Bilbao's great location. During your stay, you're just a quick walk from Bay of Biscay. Free WiFi in public areas, a gym, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 7 minutes from San Mames Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 990 square feet (92 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hesperia Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Cafetería Bar La Orilla - This bar serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 26 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Bar La Orilla

Things to do

  • Gym
  • Stereo

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (990 square foot of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Ría Bilbao Hotel
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel
Hesperia Bilbao Hotel Bilbao
Collection Ría Hotel
NH Collection Ría Bilbao
Hesperia Bilbao Hotel
Hesperia Hotel
Hesperia Bilbao Hotel
Hesperia Bilbao Bilbao
Hesperia Bilbao Hotel Bilbao

Hesperia Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were freindly and helpfull. Breakfast was plentiful and with a wide variety of choice.
Stayed 3 nights in Sep 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just had a tiny room with a skylight - not a window, much less a window I could see out of, and definitely not facing the river. For the price, that was disappointing.
Stayed 1 night in Sep 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, centrally placed however bar shut at 11pm on Monday and Tuesday which was far too early for a hotel in a vibrant city
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location for visiting both the Guggenheim and the old town
Stayed 2 nights in Sep 2025

10/10 Excellent

Jun

Stayed 1 night in May 2025

6/10 Okay

Alvaro

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey, Solana Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Hesperia was a wonderful location between old town, new plaza, Guggenheim & transportation! Everyone was friendly & helpful!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ileana

Stayed 1 night in Aug 2025

6/10 Okay

Brian

Stayed 4 nights in Aug 2025

10/10 Excellent

Dahra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and it was great that they had water/coffee/ice and snacks in the lobby. The cleaning staff was also very detailed and great when we had any requests.
Stayed 3 nights in Aug 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great service.

We had bad WIFI in our room the first night. Way better after changing to another room plus with a nice view to the river. Location was perfect. Spectacular breakfast. We loved our stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Wasn’t a fan of their dinner/ options and the very worn out carpet. Other than that very nice staff and good location.
Stayed 4 nights in Aug 2025

10/10 Excellent

GANEE

Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service by staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, amenities
Lovely hotel great location very friendly helpful staff. Beautiful large comfortable room
Stayed 7 nights in Jul 2025

10/10 Excellent

Arfon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything all walkable.Underground parking convenient.Breakfast was adequate. Rooms were a little small, not much storage, especially for 2 large suitcases, which had to stay on floor and we had to walk over them to get to door. I’m not keen on open plan bathrooms which this had, but we knew that when booking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugene

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Mimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating. We got a bigger room with a welcome dessert which was appreciated. The bathroom smells very bad though… it’s not dirty so we think it’s because the property is older (the bathroom shows some signs of chipping and stains that just can’t get off). We were only there for a short stay and we were super tired so didn’t bother asking for a different room (we opened the window and sprayed some perfume in the bathroom and that helped a lot) although I don’t doubt the staff would totally find a different room for us if we asked. Every staff we encountered was super friendly.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025