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The Lodge Billund

4-star property
Nordmarksvej 3, Billund, (01) 562 1066
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4.0 out of 5
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See all 14 ebookers Reviews

"Very average experience. Advised the hotel in advance of the late arrival and was still allocated to a tiny family room, barely had space for luggage. ... " More

By a verified traveller on Tue 12 Apr 2022

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Courtyard Top Floor

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€193* Per night/room 20 May - 21 May

Patio

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Courtyard Queen Top Floor

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Balcony Top Floor

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Avenue Small Top Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Avenue

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of The Lodge Billund's walkable location. During your stay, you're just a quick walk from LEGOLAND® Billund. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of LEGOLAND® Billund and Lalandia Water Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Lodge Billund ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lodge Billund

Everyone (6) Family (3)
1 out of 5
The hotel is fine. Clean and mostly pleasant, but very dark rooms. The main issue was the staff’s poor management of the ebookers Platinum benefit. I was offered 78DKK to use during my stay. I asked one staff member specifically if I could use it on snacks instead of a drink. I was told in a very friendly way that it was fine, no problem - it would be credited from the benefit. The next morning I am challenged at check out by a rude staff member who insisted that I pay for the snacks despite being told otherwise the day before. They admitted the other staff member had made an error, but rather than accepting the cost (we’re talking 50DKK or £5), she would not let me leave without paying for it. I can’t remember being shaken down or nickel and dimed by a hotel for an error they made. Safe to say, not impressed.

Posted by on 15 Apr 2024

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Comment from Hotel Management

17 Apr 2024 by Mihaela , The Lodge Billund

Dear Marek,Thank you for your review, it helps us to be better .We are verry sorry for the bad experience that you had at check out.We will make sure and we will as well, contact our partner expedia.com , to make it a little bit more clear what the VIP and VIP PREMIUM benefits are included, for avoiding in the future any inconveniences.We are again verry sorry for your experience with os.Best regards

3 out of 5
Very average experience. Advised the hotel in advance of the late arrival and was still allocated to a tiny family room, barely had space for luggage. The beds and mattresses also needs to be replaced. Luckily we are able to change to a bigger room the next day after requesting with the receptionist. The room was not cleaned when we got back to hotel around 6pm, and the house keeper knocked at the door around 6:30pm and asked if we need the room to be cleaned… Breakfast is ok, scrambled egg, bacon and sausages are the hot options. However, the freshly baked bread loaf is very tasty. Will try a different hotel next time.

Posted by on 12 Apr 2022

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Comment from Hotel Management

18 Apr 2022 by Isabella

Dear Wei We are very sorry to hear that you did not enjoy your time with us. The room you had originally booked was a room for 4 people, but I'm glad that you got a room that suited you better. You are always welcome to contact us so we can guide you to the room that is best for you. There is a plan for renovating the rooms where the beds and mattresses will be replaced. As many hotels in Denmark our houskeeping is short staffed and that means that cleaning for stayovers will be after the check out rooms which can be late in the afternoon/evening. We apologies for the inconvenience. We hope you enjoyed your time in Billund and we hope to see you again. Best regards Isabella The Lodge Billund

3 out of 5

Posted by on 4 May 2024

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Comment from Hotel Management

5 May 2024 by mg

Dear,Thank you for your review and feedback. We really appreciate it. We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund

3 out of 5
Es war nicht besonders sauber. Check out nur über QR Code. Keine Auswahl bei der Währung der Rechnung.

Posted by on 21 Feb 2024

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Comment from Hotel Management

23 Feb 2024 by Zinaida

Thank you for your feedback and review. We are glad to hear you enjoyed your stay, along with the included breakfast. We hope to be welcoming you to our hotel again in the near future. Best regards, The Lodge Billund

5 out of 5
Viihtyisä

Posted by on 11 Sep 2023

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Comment from Hotel Management

13 Sep 2023 by Mikkel

Dear Marjut,Thank you for your review and feedback.We really appreciate it. We are glad to hear you enjoyed your stay.We hope to be welcoming you in the near future.Best regards,The Lodge Billund

4 out of 5

Posted by on 10 Jul 2023

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Comment from Hotel Management

11 Jul 2023 by Kamilla

Dear Mari,Thank you for your review and feedback. We really appreciate it. We are glad you enjoyed your stay at our hotel.We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund

5 out of 5
We had our own door to the back yard and the kids could play outside safely. The hotel was quiet and beautiful. Really good breakfast, I really enjoye the tea buffet. Legoland really close, good location. The staff professionals and friendly. I highly recommend.

Posted by on 11 Jun 2023

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Comment from Hotel Management

13 Jun 2023 by Mihaela

Dear Heidi,Thank you for your lovely words , it means a lot to us.We look forward to welcome you in the near future at The Lodge Billund.Best regards,

5 out of 5

Posted by on 30 Aug 2022

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5 out of 5
Henkilökunta oli erinomaisia ja iloisesti aina tervehtivät ja ottivat hyvin huomioon vieraat. Aamupala voisi olla lapsille enemmän sopivampi.

Posted by , from Turku on 3 Aug 2020

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4 out of 5

Posted by on 28 Oct 2019

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About the The Lodge Billund

Location Nordmarksvej 3, Billund, 7190

Renovations + Closures

The following facilities are closed for Christmas Eve and New Year's Eve:

  • Dining venue

The following facilities are closed on Sunday:

  • Restaurant

Property Features

The Lodge Billund offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 930 square feet (86 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Lodge Billund. Self parking is free. This 4-star Billund hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Conference rooms
  • 930 sq ft of conference space
  • 86 sq. m of conference space
  • Built in 1977
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Lodge Billund offers 94 accommodations with minibars and coffee/tea makers. This Billund hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

The Leaf – This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per day.
  • Cots (infant beds) are available for DKK 150.0 per night.

Pet Policy

  • Pets: DKK 300 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DKK 300 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: DKK 100 (subject to availability)
  • Late check-out fee: DKK 100 (subject to availability)
  • Crib (infant bed) fee: DKK 150.0 per night
  • Rollaway bed fee: DKK 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Propellen
  • Hotel Propellen Billund
  • Propellen
  • Propellen Billund
  • Hotel Propellen Denmark/Billund
  • Propellen Hotel Billund
  • Hotel Propellen
  • The Lodge Billund Hotel
  • The Lodge Billund Billund
  • The Lodge Billund Hotel Billund

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.