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Sunnybank Star Hotel & Apartments

3.5 star property

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Photo gallery for Sunnybank Star Hotel & Apartments

Guests can relax in the serene outdoor gazebo amidst lush greenery and beautifully manicured hedges.
Restful retreat with a neatly made bed, featuring a comfortable throw blanket and plush towels.
Relax in this serene outdoor seating area, complete with a table and chairs for dining or socializing.
Equipped with a gas stove, microwave, and stainless steel sink, this kitchen offers a convenient cooking space.
Relax in comfort on the plush sofa, surrounded by a cozy bed and a potted plant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
223 Padstow Road, Eight Mile Plains, QLD, 4113
  • Westfield Garden City Shopping Mall
    ‪15 min walk‬
  • Sunnybank Private Hospital
    ‪3 min drive‬
  • Queensland Sport and Athletics Centre
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪24 min drive‬

Room options

View all photos for Studio, Kitchenette

Relax in a cozy retreat with a neatly made bed, wooden headboard, and plush throw blanket.

Studio, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Stay productive with a compact room featuring a desk, refrigerator, and flat-screen TV.

Executive Room

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Comfortable accommodations feature a large bed, two smaller beds, and a desk with a chair.

Standard Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Apartment, 2 Bedrooms

Relax in a stylish room with a neatly made bed, desk, and comfortable chair.

Executive Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Townhouse, 2 Bedrooms

Relax in comfort with a large bed, bedside tables, and a reading nook.

Townhouse, 2 Bedrooms

8.8 out of 10
Excellent
(9 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Kitchenette

Two single beds with white linens and teal bedspreads, a table lamp, and a brick wall.

Family Room, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Relax in our welcoming lobby, featuring a central reception desk, comfortable seating areas, and a coffee machine.

Mercure Brisbane Garden City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1000)
The price is €122
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Mercure Brisbane Garden City

About this property

Sunnybank Star Hotel & Apartments

Hotel with free parking, near Westfield Garden City Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Sunnybank Star Hotel & Apartments offers 60 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sunnybank Star Hotel & Apartments. During your stay, you'll be within walking distance of Westfield Garden City Shopping Mall. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Chinese cuisine while dining at Michaels Oriental
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Westfield Garden City Shopping Mall and a few minutes from Sunnybank Private Hospital
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Sunnybank Star Hotel & Apartments. Self parking is free.

This 3.5-star Brisbane hotel is smoke free.

Michaels Oriental - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Michaels Oriental

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Sunnybank Star Eight Mile Plains
Best Western Sunnybank Star Motel Eight Mile Plains
Best Western Sunnybank Star Motel
Best Western Sunnybank Star
Sunnybank Star & Apartments
Sunnybank Star Hotel Apartments
Best Western Sunnybank Star Motel
Sunnybank Star Hotel & Apartments Hotel
Sunnybank Star Hotel & Apartments Eight Mile Plains
Sunnybank Star Hotel & Apartments Hotel Eight Mile Plains

Sunnybank Star Hotel & Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 228 out of 712 reviews
Rating 8 - Good. 313 out of 712 reviews
Rating 6 - Okay. 117 out of 712 reviews
Rating 4 - Poor. 31 out of 712 reviews
Rating 2 - Terrible. 23 out of 712 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property for the price. In a convenient area close to buses.
Stayed 1 night in May 2025

6/10 Okay

Winfred

Travelled with family
Disliked: Amenities, property conditions & facilities
What we liked is the bed and space. What I didn’t like was the sewage smell in the bathroom and the shower pressure. Noise from other visitors.
Stayed 3 nights in May 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities
Very Noisy, Windows doors closed, Lot of Traffic noise all day all night. Could not sleep well. People smoking outside of the room smoke entering my room. When windows left closed room / bathroom smelt of sewage. No cups or glass
Stayed 2 nights in Apr 2025

10/10 Excellent

John, Roseville chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, loved the space, would be good to have nertflix or foxtel in the rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Apr 2025

8/10 Good

Mabinty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
The room was clean
Stayed 2 nights in Apr 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location. The property would benefit with an upgrade.
Stayed 2 nights in Apr 2025

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities
Nice room, spacious and clean. Atrocious phone service and internet. No microwave in standard rooms.
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Room was comfortable and clean however very noisy traffic on Friday and Saturday night. Otherwise a comfortable stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Lyn

Liked: Staff & service
Disliked: Property conditions & facilities
The complex is in need of an upgrade. Very dated. Appliances not working - TV and lamps Blankets very worn. Internet facilities very bad. But there is a new owner so hopefully things will change. Reception staff very helpful as were some of the cleaning staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing missing was a microwave oven. Had we been there for a few more days we would have liked to have one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tegan

Travelled with family
Liked: Staff & service, property conditions & facilities
This was a lovely place to stay. Everything we needed for our short time there. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Deanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. High fence around property. Shops across the road. Clean room. Comfy beds.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good thanks easy to drive in and out
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booking was made at the last of the cyclone.we where surprised with the property. Clean, tidy, secure. We would stay again on our next visit….. !!!!!!
Stayed 3 nights in Mar 2025

8/10 Good

Bradley

Travelled with partner
Enjoy our stay
Stayed 1 night in Mar 2025

8/10 Good

Finn De

Travelled with partner
Liked: Cleanliness, staff & service
Great stay, clean room, just a little out dated and noisy by busy road sometimes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safety gates, the clean rooms, comfortable bed, helpful staff & most of all the friendly service at reception.
Stayed 1 night in Feb 2025

8/10 Good

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was good. It is advertised as a hotel but no bar.
Stayed 2 nights in Feb 2025

8/10 Good

Sarita

Business traveller
Liked: Staff & service, property conditions & facilities
It was very nice to have such prompt service desk help at night when I had cramps in my legs. However, the bed' linen didnt smell fresh on the first night stay, the pillows had a body odour smell. My left over dinner was taken away from the fridge which I was planning on having the next day...Not enough milk left for coffee iether. These are basics that you can improve service on for future bookings.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jun

Liked: Amenities, property conditions & facilities
Check in staff was friendly, room is reasonable clean, convenient area, but there’s fight inside the motel last Saturday night close to midnight, was quiet noise for a short time but period of time, other then that, all is good.
Stayed 3 nights in Feb 2025

8/10 Good

SYED ALI

Stayed 1 night in Feb 2025

8/10 Good

TERAE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need new towels, bit old Water pressure in shower too slow, takes longer to shower and wash hair after pool.
Stayed 2 nights in Feb 2025

4/10 Poor

Kin seen

Business traveller
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Feb 2025