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Relais & Chateaux Hotel Heritage

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Photo gallery for Relais & Chateaux Hotel Heritage

A formal dining room with a chandelier, ornate chairs, and a table with a newspaper.
Creator video
Front of property
Breakfast, lunch and dinner served
A hotel room with a large bed, a chandelier, and a breakfast tray on the bed.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Niklaas Desparsstraat 11, Bruges, 8000
  • Place, Bruges Market Square
    ‪2 min walk‬
  • Place, Bruges Christmas Market
    ‪2 min walk‬
  • Place, Bruges City Hall
    ‪4 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite loft, Belfry view

A hotel room with a bed, desk, chair, and a small table. There is a window with a view of the sky.

Junior Suite loft, Belfry view

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Relais & Chateaux Hotel Heritage

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. Change of towels is available on request.
Relais & Chateaux Hotel Heritage offers 27 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Relais & Chateaux Hotel Heritage. During your stay, you're just a quick walk from Bruges Market Square. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, body treatments, or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Bruges City Theater and Friet Museum
  • Airport shuttle service available for a fee
Relais & Chateaux Hotel Heritage offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the luxury Relais & Chateaux Hotel Heritage. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Bruges hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.
Le Mystique - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Le Mystique

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1569
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • IPad

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 210 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Relais & Chateaux Hotel Heritage offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage
Relais & Chateaux Hotel Heritage Bruges
Relais Chateaux Heritage
Relais Chateaux Heritage Bruges
Relais & Chateaux Heritage Bruges
Relais & Chateaux Heritage
Relais & Chateaux Heritage
Relais & Chateaux Hotel Heritage Hotel
Relais & Chateaux Hotel Heritage Bruges
Relais & Chateaux Hotel Heritage Hotel Bruges

Relais & Chateaux Hotel Heritage Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 439 out of 540 reviews
Rating 8 - Good. 82 out of 540 reviews
Rating 6 - Okay. 13 out of 540 reviews
Rating 4 - Poor. 1 out of 540 reviews
Rating 2 - Terrible. 5 out of 540 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel in a beautiful location. The restaurant is incredible.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent hotel in the center of the city. Staff was amazing! Highly recommended
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
All, very well taken care of with all the small details of hospitality. Big shout out to Clair for making us welcome
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
This is such a fabulous hotel… everything from the breakfast,, room, staff and bar, all fit for a king!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , very accommodative staff, amazing breakfast .
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and welcome together with great breakfast. Really good central location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was fantastic. From the champagne buffet breakfast to all the amenities available, this hotel is top notch.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Amenities
Lovely place Strongly recommended
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were lovely. The staff helpful. The location perfect.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Angela

Liked: Staff & service
The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, nice amenities, room was a little tight for a deluxe room. Overall nice stay, comfortable bed, just the space could be a bit more open.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and excellent hotel

Well located beautiful hotel with a breakfast to die for. Nice little spa area.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a fantastic location! The breakfast was sumptuous. The staff were very professional and gracious.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, well kept, and the welcoming staff made the stay incredibly comfortable. Food and drink available at the restaurant and bar was top notch as well!
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 We will definitely stay here again. It is walking distance to everything.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Sohin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Has such a charm about it. The service impeccable and location is great.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic. Only one day, but will be back again. Highly recommend.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable and the food exceptional. A very lovely visit.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dawn

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel filled with history. Located close to the city center and all the attractions Bruges has to offer. The breakfast was spectacular. The most delicious waffle I’ve ever had. Highly recommended.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel at its finest

Luxury accommodations and fantastic service. The hotel decor is spectacular! Very romantic setting.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, small boutique hotel that is conveniently located. The staff is wonderful. The continental breakfast is delicious and generous.
Stayed 2 nights in Oct 2023