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The Black Swan Hotel

3.0 star property

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Photo gallery for The Black Swan Hotel

A patio with a table and chairs, surrounded by a garden with various plants and flowers.
A restaurant with round tables, white tablecloths, and a glass ceiling.
A hexagonal sign with a black swan logo and the text "THE BLACK SWAN" hanging from a building.
A hotel room with two beds, a chandelier, a large window with curtains, and a small table with a chair.
A modern bathroom with a toilet, vanity, and a glass-enclosed shower area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Riddersstraat 15, Bruges, 8000
  • Place, Bruges Market Square
    ‪4 min walk‬
  • Place, Bruges Belfry
    ‪4 min walk‬
  • Place, Bruges Christmas Market
    ‪6 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪32 min drive‬

Room options

View all photos for Family Quadruple Room

A hotel room with two beds, a patterned wall, a large window with blue curtains, and a ceiling light.

Family Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Penta Room

A room with two beds, a black chair, wooden beams, and a skylight.

Penta Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds OR 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A bedroom with a large bed, a chair, a chandelier, and a wall with a bird pattern.

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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  • Air-conditioning
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About this property

The Black Swan Hotel

Along with self parking, this smoke-free hotel has concierge services and express check-out. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
The Black Swan Hotel offers 16 accommodations with safes and hair dryers. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at The Black Swan Hotel, you're connected to the convention center and just a quick walk from Bruges Market Square. Features include free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Bruges Market Square and Bruges Christmas Market
Free breakfast is available daily. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Black Swan Hotel. For a fee, parking is available.

This 3-star Bruges hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Anselmus
Anselmus Bruges
Anselmus Hotel
Anselmus Hotel Bruges
Hotel Anselmus
The Black Swan Hotel Hotel
The Black Swan Hotel Bruges
The Black Swan Hotel Hotel Bruges

The Black Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 217 reviews
Rating 8 - Good. 79 out of 217 reviews
Rating 6 - Okay. 8 out of 217 reviews
Rating 4 - Poor. 1 out of 217 reviews
Rating 2 - Terrible. 2 out of 217 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Katie

Liked: Cleanliness
Super cute and quaint! Easy to walk there from station. Good breakfast and friendly staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat freaky black swan lamps on the walls but made up for this with a very good breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities
Great staff. So helpful. Parking easy and very well located. Lovely clean hotel and fantastic choice for breakfast. Well done. Will return
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Lourdes

Liked: Staff & service

Good location but…

The hotel has good location but no internet in the rooms (2nd floor), mold in the tube and bathroom ceiling. Breakfast was ok.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Christine D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charismatic place and well located

Great location. Arrived late and place was locked but found directions to another hotel to gain access. (complexity for our trip) room was lovely and warm. Building was old and charismatic but there is a stair free newer annexe. Breakfast was a buffet style- cold meats cheeses etc- delicious. Hosts were lovely and friendly. Fabulous spot for exploring Bruges
Stayed 3 nights in Nov 2022
Verified review

4/10 Poor

Perine

Liked: Staff & service
Disliked: Amenities
Far from the hoped and advertised standard. The bathroom if we can call it that was tiny, a micro-sink, toilets seat was not even fixed properly. Room circulation was awkward at best with a bed, chair and door clogging the way. Not much to put the luggage or clothes either.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

STEPHEN

Liked: Cleanliness
Room on the 1st floor with no AC, left the windows cracked open, thank God there were 2 fans. Breakfast included was below average and included buns, cereal in tubs and lunch meats.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Maria Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s carpeted & no air conditioner but they gave us electric fan
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel the location was amazing so close to everything. The staff were amazing and helpful. The only warning to note is there are stairs and no elevator, the stairs are steep and if you are travelling all the way from Australia and likely travelling with large luggage the you may want to ask for ground floor in booking or make sure you have someone to help get the luggage upstairs we have to go up 3 flights of stairs not easy. Doable but not easy. There is no air conditioner but they did have a pedestal fan. Apart from that highly recommend the hotel.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Daikichi

Liked: Cleanliness, staff & service, property conditions & facilities
内装がトラディショナルな雰囲気で、良かったです。街歩きにもちょうど良い感じでした。 スタッフが親切丁寧でした。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien localisé
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

serdar

Disliked: Cleanliness, staff & service, amenities
Personel ilgisiz, bilgimiz ve talebimiz dışında farklı otele yönlendirdiler.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matelas un peu mou mais déjeuner au delà de mes attentes.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon sejour

Bonne situation, très proche du centre ville, des restaurants et des quais pour la visite de la ville en bateaux. Personnel accueillant, hotel très cosy, chambre bien agencée, propre et bien chauffée Pas de parking réservé pour l'hôtel, mais une liste de parkings à proximité est fournie sur demande par l'hôtel. Le prix pour stationner dans la rue (si par chance comme nous, vous trouvez de la place!) est de 14E pour 4 heures (qui est le maximum autorisé). Attention la police effectue des rondes régulières. Pour la restauration, je recommande la brasserie Tom pouce, qui propose une formule pour deux personnes (29.90E par personne), composée de 5 plats locaux différents préparés à la bière (moules en cocotte, blanquette de veau, lapin aux pruneaux, carbonnade flammande et boulettes aux baies), le tout servi avec des frites bien sur! un régal et copieux.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettee Service, Früheinfach, aber genügend. Kein Aussenfenster zum Lüften
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe bâtisse ancienne chargée d’histoire que cet hôtel Anselmus
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good location, nice staff, cute garden, ok breakfast
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

MA CONSUELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El hotel es tipo boutique. Desayuno bien , vasto que incluía huevos duros carnes frías quesos pan y jugos no naturales pero decentes, pan dulce rico, algo de fruta y bebidas calientes . El servicio muy amable. Nosotros no sabiamos que el mostrador de checkin se cierra a las 8pm pero el administrador mando correo con indicaciones y dejó mensaje en la puerta con su celular. La habitación limpia cómoda y con vista increíble. El piso cruje por ser de madera pero tiene alfombra nueva eso no resultó incómodo. Muy bueno.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service desk was friendly and helpful. We didn’t like the fruit at breakfast because it tasted spoiled.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right down the street from the Burg and Markt. The staff was so pleasant, particularly the man who greeted everyone at breakfast each morning and was quick to help in any way he could. Wish I knew his name so I could post it here, but you’ll know who he is as soon as you check in.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel we stayed at in Europe!!!

Everything about our experience here was amazing!! Bruges is the cutest town. This hotel was in walking distance of everything we wanted to see there, it was very convenient! The room was very comfortable and clean and the service was incredible! Bart went above and beyond to make sure our stay was perfect in every way! We traveled to many hotels on this trip and Hotel Anselmus was the BEST hotel we stayed at in Europe.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Old quaint little hotel in the centre of Brugge but very quiet
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto elegante , ben curata ed in buona posizione.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ブルージュ一人旅

10時頃に着いたのにも関わらず、早めのチェックインをしてくれました。 メインのマルクト広場からも近いので、観光するには最適です。 大きなスーツケースを持っていたので、エレベーターが無いのは辛かったです。 総合的には素晴らしいホテルでまた行った際には利用したいと思いました！
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service

Brugge Christmas market

Hotel in a great place for seeing Brugge breakfast was good and the manager/staff very friendly
Stayed 3 nights in Dec 2018