Aparthotel

Citadines Toison d'Or Brussels

3.0 star property

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Room options

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Studio

Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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In-room safe, individually decorated, desk, blackout curtains

Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio

  • Sleeps 2

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Private kitchen

One-Bedroom Apartment

  • Sleeps 4

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In-room safe, individually decorated, desk, blackout curtains

Two-Bedroom Apartment

  • Sleeps 6

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About this property

Citadines Toison d'Or Brussels

Edwardian aparthotel with a 24-hour business center and a 24-hour front desk
This aparthotel features a 24-hour business center, coffee/tea in a common area, and a business center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with satellite channels, and other amenities include free WiFi and an electric kettle. Housekeeping is available on request.
Citadines Toison d'Or Brussels offers 154 accommodations with safes and hair dryers. Each accommodation is individually decorated. LCD televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brussels aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Citadines Toison d'Or Brussels. During your stay, you're just a quick walk from Avenue Louise. Free WiFi in public areas, a 24-hour business center, and breakfast (surcharge) are available. Built in 1996, this comfortable aparthotel has 154 apartments on 8 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, an LCD TV, and a refrigerator
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute walk from Avenue Louise and 6 minutes by car from La Grand Place
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this aparthotel measures 861 square feet (80 square meters) and includes conference space. The business-friendly Citadines Toison d'Or Brussels also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Brussels aparthotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 22 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 861 square feet of conference space
  • Desk
  • Meeting room

Pets

  • Pet friendly
  • Fee: EUR 15 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle rentals nearby
  • Ecotours nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 154 units
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Edwardian architecture
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Individual decor
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 22.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 20 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: EUR 22.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Citadines Brussels Toison d'Or
Citadines Toison
Citadines Toison d'Or
Citadines Toison d'Or Aparthotel
Citadines Toison d'Or Aparthotel Brussels
Citadines Toison d'Or Brussels
Toison
Toison d'Or
Citadines Toison d Or Brussels
Citadines Toison D'Or Hotel Brussels, Belgium
Citadines Toison d'Or Brussels Aparthotel
Citadines Toison d'Or Brussels Brussels
Citadines Toison d'Or Brussels Aparthotel
Citadines Toison d'Or Brussels Aparthotel Brussels

Citadines Toison d'Or Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 970 reviews
Rating 8 - Good. 441 out of 970 reviews
Rating 6 - Okay. 139 out of 970 reviews
Rating 4 - Poor. 47 out of 970 reviews
Rating 2 - Terrible. 21 out of 970 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, room comfort
Staff were great, very friendly and helpful
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Property conditions & facilities
Parking was a challenge, very narrow entry difficult to navigate with larger vehicles. Very friendly and knowledgeable staff
Stayed 3 nights in Aug 2025

10/10 Excellent

veronique

Business traveller
Liked: Cleanliness, room comfort
Excellent service and people.
Stayed 6 nights in Aug 2025

8/10 Good

Lorence

Liked: Cleanliness, property conditions & facilities
Good value for money overall: good location.
Stayed 3 nights in Aug 2025

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, room comfort

Stay at Brussels

The hotel lobby had been recently renovated so when you walked in the place was stunning. The rooms on the other hand are a bit dated. Clean and fine for staying in but nothing fancy. Staff were fantastic and super helpful. There is a great supermarket just 30 seconds away and a few nice restaurants for breakfast/tea. The location is at the top of the Brussels city hill walking into the centre takes about 20-25 mins stroll down hill but the return is a little bit of a slog uphill so be prepared, nothing too hard but noteworthy. Local tram and underground stations very close 2-3 min walk. Overall good place, good price
Stayed 2 nights in Aug 2025

10/10 Excellent

Rutwa

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this place. We were traveling as a family and this place was perfect. We had a two story room which gave us enough room to spread out. Room was clean, and so was the bathroom. There was a grocery store very nearby to get few items of daily use. They had few dishes and an everything you need in a kitchen which was perfect to heat and eat our leftovers. The town center was close by and we found it was nice to walk back to the hotel after a heavy dinner. Great place if you are looking to stay as a family.
Stayed 2 nights in Aug 2025

6/10 Okay

Chang Wei

Travelled with family
Disliked: Property conditions & facilities
Poor quality ..
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Stayed 6 nights in Aug 2025

8/10 Good

TSHITENGE

Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, room comfort

Ok not great

The downstairs lobby was nice and location was good but the rooms were old and dated and didn’t feel clean. The bathroom shower was very small
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Midori

Liked: Cleanliness, property conditions & facilities
I like the area. They used to have free coffee and water. not any longer.
Stayed 3 nights in May 2025

4/10 Poor

Lynn

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room we had was suppose to be a one bedroom with a sitting area side by side as shown in the picture. This was clearly photoshopped. When we arrived, the sitting room was on the main floor but the bedroom and the bathroom were on a second floor with very narrow steps. This meant that you had to take your luggage up these steps. We had one member of our party not to be able to climb steps. So that meant they could not sleep in a bed nor use the bathroom upstairs. Imagine taking a kitchen sink bath. Not happy about this when not fully disclosed!!! The front staff was rude. One lady was great at giving the stink eye when you asked her for anything. We really did try to not interact with the staff. Also, if you want AC, don’t stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

shanen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Doors didn’t lock properly, no air conditioning, doors couldn’t close, dirty amenities(towels were not clean), bathroom vent didn’t work
Stayed 2 nights in Jun 2025

8/10 Good

jose antonio

Liked: Cleanliness, room comfort
The attention was very cordial, the room was very clean and complete with everything necessary for a confirmable stay. I would surely choose it again.
Stayed 1 night in May 2025

4/10 Poor

Manon, Brossard

They never offer to help. Anything we asked: "i do not know, it's not sure, there is none (false statement). Hotel that needs a lot of care. The crew needs to learn how to smile and welcome travellers. Mind you, we arrived on a Sunday obviously to be checked in by someone who does like to work on weekend. The worst Citadines ever!
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
The rooms have no AC. We needed to have the windows open at night to have a comfortable sleeping temperature, but noise on the busy street below us, we were on the 6 floor, was incredible. Constant sirens yelling, motorbikes racing and night work on the underpass. Hard to sleep. Can not recommend this property. Wonder how hot the rooms will be in the summer.
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Stayed 3 nights in Apr 2025

8/10 Good

April

Travelled with group
Liked: Cleanliness, room comfort
Great place to stay. Very comfortable and convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

INGRID

Liked: Cleanliness, property conditions & facilities
Highly recommended! :)
Stayed 3 nights in Feb 2025

6/10 Okay

Harleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is in a good location and clean. However, no complimentary tea/coffee was offered in the rooms and no water bottles either. This is usually offered everywhere I’ve stayed before. There is no air con in the room either which I felt was really needed at night. The bath/shower products offered in the room had a very strong, unpleasant smell which may not be up to everyone’s liking.
Stayed 2 nights in Mar 2025

4/10 Poor

Leia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Guytha

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mya

Liked: Cleanliness, amenities, property conditions & facilities
Central location, staff were friendly, lots nearby and easy to travel via metro
Stayed 3 nights in Mar 2025