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Aparthotel

Citysider Cairns

3.5 star property

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Photo gallery for Citysider Cairns

Outdoor pool, pool loungers
One Bedroom Apartment with Pool View
BBQ/picnic Area
One Bedroom Apartment with Pool View | Living area
Full-sized fridge, microwave, oven, stovetop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Dryer
  • Washer
  • Pool
  • Housekeeping
  • Barbecue grill

Explore the area

View in a map
17A Upward Street, Cairns, QLD, 4870
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Reef Fleet Terminal
    ‪2 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Two Bedroom Apartment

32-inch LCD TV with digital channels, TV, Netflix

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

32-inch LCD TV with digital channels, TV, Netflix

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Citysider Cairns

Aparthotel with free parking, a short walk to Cairns Esplanade
An outdoor pool, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Citysider Cairns, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1993, this comfortable aparthotel has 41 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony/patio
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre
  • Shopping center, train station, and bus station shuttle service available for a fee
As a guest of Citysider Cairns, you'll find an outdoor pool, a library, and a terrace. WiFi is free in public spaces. An area shuttle within 20 kilometers, a theme park shuttle, and a train station drop-off service are available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at Citysider Cairns. Self parking is free.

This 3.5-star Cairns aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 20 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Car not required
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 45 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 3 buildings
  • 3 floors
  • 41 units
  • Access via exterior corridors
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 45.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citysider Cairns offers transfers from the cruise terminal, ferry terminal, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for splitting or joining beds in the guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citysider
Citysider Apartment
Citysider Apartment Cairns
Citysider Cairns
Citysider Cairns Apartment
Citysider Cairns Cairns
Citysider Cairns Aparthotel
Citysider Cairns Aparthotel Cairns

Citysider Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 136 reviews
Rating 8 - Good. 55 out of 136 reviews
Rating 6 - Okay. 10 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Staff were very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naib

Travelled with family
Liked: Cleanliness, room comfort

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort

Good value for money!

We had a very comfortable apartment, albeit a bit dated but perfectly functional. The saltwater pool is a gem and the garden areas beautifully landscaped. It was a little out of the centre of Cairns and with no nearby public transport that could be a problem for some.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, amenities
Great place
Stayed 7 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort

Good few days stay!

Citysider was very good, apt clean, everything you could need, couple running it helpful and pleasant. Was a steady knocking sound in our bedroom all night! No idea what it was! Forgot to mention it!!
Stayed 4 nights in Sep 2024

6/10 Okay

Nell

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice and helpful managers. Nice and clean. Good location- a bit of a walk into city but good taxis. Beds comfortable and clean linen but furniture very old and stove needs replacing.
Stayed 8 nights in Aug 2024

10/10 Excellent

HUIWEN

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Noisy and a little far out, next time I will stay closer to the water.
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unit was spacious and had everything needed. Manager was great, went above and beyond. Plumbing knocking during the night was a problem. No smoke alarms was concerning.
Stayed 2 nights in Aug 2024

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness
The Customer service was great, very polite and kind, however, I arrived late on night 1, I established my fridge didn’t work, I informed reception. They got someone out (apparently) but it was never fixed. This for me was just disappointing as I select apartments with full kitchens for a reason. Not having a fridge for 4 days very very inconvenient, no compensation offered.
Stayed 4 nights in Jun 2024

10/10 Excellent

Francine

Stayed 5 nights in Apr 2024

10/10 Excellent

Margie

Liked: Cleanliness, room comfort

Nice apartment with full kitchen

nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023

8/10 Good

Lesley

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2022

8/10 Good

Judith

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet and peaceful place, very comfortable, extremely helpful manager that went out of their way to make our stay there pleasant. Good value for the money.
Stayed 4 nights in Jun 2022

10/10 Excellent

mary

Liked: Cleanliness, room comfort

Solo getaway

Fantastic holiday. Citysider in Cairns had everything that I needed. Handy to shopping centre and the esplanade. Lovely balcony to sit and relax. Clean accommodation and very helpful management. I look forward to return maybe next year.
Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place - great surroundings. Nice and quite, close to the city
Stayed 2 nights in Aug 2021

10/10 Excellent

Debbie

Liked: Cleanliness, room comfort
Great location. Very clean. Will stay again
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2020

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. Nice kitchen. Full laundry. Clean pool. Comfirtable beds.
Stayed 4 nights in Feb 2020

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, comfy stay

Nice clean spacious room. Kids loved the pool close to shopping centres excellent location. Good to hear and see the train go by.
Stayed 2 nights in Nov 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

Great location and perfect for our family getaway.
Stayed 5 nights in Sep 2019

4/10 Poor

orit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019