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Aparthotel

Citysider Cairns

3.5 star property

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Photo gallery for Citysider Cairns

A multi-story building with a sign for CitySider, indicating it is a holiday apartment complex.
A modern kitchen with white cabinetry, a stove, a microwave, and a window with a view of greenery outside.
A modern living room with a glass dining table, two sofas, and a television.
A swimming pool with a sunshade, lounge chairs, and tropical plants.
One Bedroom Apartment with Pool View | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
17A Upward Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪11 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪18 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Bedroom Apartment

A living room with a sofa, coffee table, and a dining table with chairs. There is a TV on a stand, a ceiling fan, and a window with curtains.

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A bright, well-lit room with a dining table, white chairs, a sofa, a ceiling fan, and a TV on a wooden stand.

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment With Pool View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

One Bedroom Apartment With Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

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About this property

Citysider Cairns

An outdoor pool, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Citysider Cairns, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1993, this comfortable aparthotel has 41 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony/patio
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 9 minutes by foot from Cairns Esplanade and a 3-minute drive from Reef Fleet Terminal
  • Shopping center, train station, and bus station shuttle service available for a fee
As a guest of Citysider Cairns, you'll find an outdoor pool, a library, and a terrace. WiFi is free in public spaces. An area shuttle within 20 kilometers, a theme park shuttle, and a train station drop-off service are available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at Citysider Cairns. Self parking is free.

This 3.5-star Cairns aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 20 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Car not required
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 75 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 3 buildings
  • 3 floors
  • 41 units
  • Access via exterior corridors
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 75 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citysider Cairns offers transfers from the cruise terminal, ferry terminal, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for splitting or joining beds in the guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citysider
Citysider Apartment
Citysider Apartment Cairns
Citysider Cairns
Citysider Cairns Apartment
Citysider Cairns Cairns
Citysider Cairns Aparthotel
Citysider Cairns Aparthotel Cairns

Citysider Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 161 reviews
Rating 8 - Good. 58 out of 161 reviews
Rating 6 - Okay. 14 out of 161 reviews
Rating 4 - Poor. 2 out of 161 reviews
Rating 2 - Terrible. 0 out of 161 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, check-in, communication, listing accuracy
The host was very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet and safe. Ground area was very clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
They rooms were perfect ,and the staff were amazing ,very helpful,and it is a lovely quiet place to stay,loved it
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was wonderful, the staff are very helpful and friendly. Perfect place for me to stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

RuMaNa

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, amenities, location everyone was extra ordinary. Felt like home.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely, helpful and friendly and they couldn't do enough to make me feel welcome and to enjoy my time in Cairns.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, amenities, communication
Great place
Stayed 7 nights in Oct 2024
Verified review

6/10 Okay

Shireesh

Disliked: Listing accuracy
Clean and comfortable accommodation. Would be good if they charge a few dollars more than look to make money by charging for Toilet rolls, body wash soap etc (they only provided 1 very small tablet of body wash soap)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers friendly and helpful going the extra mile to make guests feel welcome and the stay very relaxed and enjoyable. Property landscaped beautifully and well maintained.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Matthew

Liked: Communication
Walking distance to all things in Cairns.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Staff were very helpful
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

narumi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owners are very friendly and helpful. They live in the place so it is easy to contact them.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

YOKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a very good stay with a friendly owner and a spacious and comfortable room. Thank you!
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Pranjal

Liked: Property conditions & facilities
Need elevator after long day of sight seeing.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Lesley

Liked: Amenities, property conditions & facilities, communication
Friendly staff
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Naib

Liked: Cleanliness, room comfort, communication

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Noisy and a little far out, next time I will stay closer to the water.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, communication
Apartment was spotless with all amenities including a/c not just kitchen but also in the bedrooms. Close to Eaplanade only 5min by car. Owners extrememy helpful. He also took my large heavy luggage up the stairs 🙂
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heinrich and his wife were great hosts. Beautiful clean apartments close to the Esplanade. We stored our baggage with them when we arrived and before leaving as our flights arrived early and left late. They gave us really great local recommendations for trips and local fresh barramundi. The apartment is gated for extra security and is well stocked with a kitchen, tea, coffee and the essentials. It was a lovely week in Cairns.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, room comfort, communication
We had a perfect stay at Citysider Holiday Apartments! The apartments were very spacious and ideal for our family with small children. Everything was clean, comfortable, and well-equipped. While the location isn’t the most central, everything is still within walking distance if you don’t mind a bit of a walk. A special thanks to Manager Heinrich – he was incredibly helpful and friendly, truly going above and beyond to make our stay enjoyable. Highly recommended!
Stayed 13 nights in Jul 2025
Verified review

8/10 Good

Rachael

Liked: Cleanliness, amenities
We had a good stay here, was only a 1k walk to the Esplanade, shops were also close by. Fairly clean in the unit, did find some things left by previous guests. If offering a clean/sheet change after a 7 day stay, perhaps this could be done in the middle of the stay, as we had 8 nights and it didn't happen.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Margie

Liked: Cleanliness, room comfort, communication

Nice apartment with full kitchen

nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024