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Aloft by Marriott Cancun

3.5 star property

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Photo gallery for Aloft by Marriott Cancun

View from property
Restaurant
A modern bakery counter with wooden accents and neon signage.
Minibar, in-room safe, desk, laptop workspace
A spacious hotel lobby with large windows offering ocean views, a patterned carpet, and a modern ceiling design.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Gaviota Azul Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View

8.4 out of 10
Very good
(15 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for aloft, Room, 1 King Bed, Ocean View

A hotel room with a large bed, a seating area with a view of the sea, a small table, and a TV mounted on the wall.

aloft, Room, 1 King Bed, Ocean View

7.2 out of 10
Good
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 2 Queen Beds, Ocean View

A hotel room with a large bed, a desk, a small table, and a view of the sea through a window.

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(18 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(98 reviews)
  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Aloft by Marriott Cancun

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
Aloft by Marriott Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Aloft by Marriott Cancun. During your stay, you'll be connected to the convention center, and just a quick walk from Caracol Beach. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from UltraMar Ferry Terminal and Cancun Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aloft by Marriott Cancun offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 366 square feet (34 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Aloft by Marriott Cancun.

This 3.5-star Cancun hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
NOOK - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 435 for adults and MXN 220 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 850 per accommodation, per night (maximum MXN 2550 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 435 for adults and MXN 220 for children
  • Pet fee: MXN 850 per accommodation, per night (maximum MXN 2550 per stay)
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Aloft by Marriott Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 394 reviews
Rating 8 - Good. 91 out of 394 reviews
Rating 6 - Okay. 40 out of 394 reviews
Rating 4 - Poor. 15 out of 394 reviews
Rating 2 - Terrible. 21 out of 394 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in hotel district.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with my family.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable well located, fun
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to the Cancun Convention Center and walking distance from Coco Bongo and Mandala beach club.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness
Convenient to downtown shopping and restaurants as well as the beach. Room was clean and staff were very courteous.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Love how it’s in the middle of everything. You can walk to clubs, beaches, 2 Starbucks locations.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Nice staff. Daily house keeping. Delicious omelette and great location.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Great amenities. Great location. Would definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kahlil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, the room was spotless, and having an open bar for 12 hours each day with no extra charge was the cherry on top. I would definitely stay here again it was great!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 6th time i stayed in this place.. I really like it.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Shastri

Excellent location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying here. The service was excellent from start to finish—staff was friendly, welcoming, and always willing to help. I haven’t stayed here since 2023, and I was really impressed with how much they’ve upgraded the hotel. Everything feels refreshed and well taken care of, which made the stay even more enjoyable. This is my go-to place whenever I visit Cancun, and they continue to deliver a consistently great experience. Highly recommend!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so nice. The room was clean, very good location, and staff were so nice. And also, they have free beach towels and we can play pool at the lobby. Thank you so much
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very helpful, would stay again
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs. Clean and easy access
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drink all day. Next door to night clubs. Cheap price
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Teres

Liked: Cleanliness
This was on par with any Aloft property I've stayed at, nothing out of the ordinary. The location is good for nightlife and the main beach. If you can afford it though, stay in an all-inclusive in Cancun.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Staff was great with quick check in etc., we had to leave early in the morning 5:30 a.m. and they provided a sack lunch for us to pu when we checked out!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking nice rooms and super close to the action
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Terrance

Disliked: Amenities
This hotel was ok. Nothing special… Good for a night or two. Near the party area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Xin Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff is friendly . Close to everything…..
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Shima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was basic and also ended a bit early in my opinion at 10 am.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is close by
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Otniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for shopping, entertainment, dining, and transportation
Stayed 3 nights in Oct 2025