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Beach Palace - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Beach Palace - All Inclusive

Experience the thrill of a water slide and relax by the pool with lounge chairs and umbrellas.
Property video
Enjoy breathtaking sea views from this room's balcony, featuring a comfortable bed and a convenient breakfast setup.
Guests can enjoy ocean views from sun loungers and umbrellas along the beach.
Enjoy a casual meal at Smokenhouse, where burgers and beer pair perfectly.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Deluxe Lagoon View

Relax in a spacious room with a large bed, sitting area, and flat-screen TV, plus a separate area with a bathtub and sea views.

Superior Deluxe Lagoon View

  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Relax in a spacious room with a sofa, chairs, dining table, and ocean views through large windows.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Relax in a spacious room with a large bed, sitting area, and flat-screen TV, plus a separate area with a bathtub and sea views.

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)
  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Relax in a spacious room with a large bed, separate seating area, and a balcony offering a sea view.

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Relax in comfort with two beds, a sofa, and armchairs, plus a stunning ocean and city view.

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)
  • 82 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Ample storage space with a hanger rod and shelf for your belongings.

Superior Governor Suite Ocean View - King Size Bed

  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Relax in a spacious room with a large bed, separate bathroom, and ocean view.

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Relax by the central pool or one of the smaller pools surrounded by lush greenery and palm trees.

Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (2806)
The price is €378
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Moon Palace Cancun - All Inclusive

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Beach Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Beach Palace - All Inclusive. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Tequila, one of the property's 5 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with massages, facials, or body scrubs at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the family-friendly amenities and the pool
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall
  • Airport shuttle service available for a fee
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Beach Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

Guests are served free full breakfast daily from 7 AM to 11:30 AM.
Tequila - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bocelli - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Wok / Agra - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Smokehouse - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Open daily.
Tavola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beach Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a passport at check-in for travelers who are not citizens of Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1173 reviews
Rating 8 - Good. 280 out of 1173 reviews
Rating 6 - Okay. 131 out of 1173 reviews
Rating 4 - Poor. 70 out of 1173 reviews
Rating 2 - Terrible. 43 out of 1173 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Huynh

Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, Entire experience was memorable. Will be going back forsure.
Stayed 5 nights in Apr 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. Pleasantly surprised to have 24x7 room service. Resort was older but they are renovating this year. Resort credits provided was very limited in terms of how it could be used. Sales push to join the Palace membership was a bit intense.
Stayed 7 nights in Apr 2025

8/10 Good

yasmith

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Felisha

Stayed 4 nights in Apr 2025

10/10 Excellent

Marcelo Antônio

Stayed 5 nights in Apr 2025

8/10 Good

Jeffrey Ernest

Stayed 10 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, service, and food! The drinks were amazing!!! Highly recommend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jean Bosco

Stayed 3 nights in Mar 2025

10/10 Excellent

Steven Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food was top notch!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Enoch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the Hotel Beach Palace... it was our first time and Cancun for vacation we will be back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is gorgeous at this resort.
Stayed 8 nights in Apr 2025

10/10 Excellent

James, Clarksville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this resort, no complaints whatsoever. Will definitely consider coming back again!
Stayed 5 nights in Apr 2025

2/10 Terrible

Azizaj

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and dated and set to close for repairs soon. I wish I had known this before I booked my vacation here. The photos of the resort are misleading. It sits next to N abandoned hotels that was falling apart. There was construction debris around the property. The beach was dirty and was only cleaned on our last two days there. The beach chairs were too close to one another. You could not have any privacy. Beach also had huge waves during our stay. Never booking this side of the hotel zone again. The food was just awful. No variety and it seemed like the breakfast leftovers were served again for dinner. Not a lot of fruits during lunch; never saw any mangoes. Also, buyer beware of their “free” day pass to the Moon Palace. Get ready for aggressive sales tactics. They will test your patience A LOT before giving you those passes. Also, the beach at the Moon Palace was brown, not the turquoise blue you’d expect. Enjoy eating at 27 restaurants. Never staying in these resorts again. It was the worst vacation ever!
Stayed 5 nights in Apr 2025

6/10 Okay

Ikeyia

Travelled with family
Foods selections could be better ! The hotel will be closing down and will be renovated so I’ll definitely go back to try out the new hotel once it is ready
Stayed 5 nights in Apr 2025

6/10 Okay

Orgelent

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was very outdated. The pictures are deceiving,they're from when the hotel was build. The staff is very friendly. The buffet food could have more varieties. The beach is the best part,although it seemed to be with seaweed, big waves and very windy( not suitable for little kids). There were shows every night.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed at the Beach Palace spring of 2025. Overall it was a very good experience. The place itself is very clean. It is quite outdated and in need of a facelift but nothing that dampened the vacation. At least for our stay, it was mostly families there which was super cool as I was there with my wife and two sons 12 and 13. The food overall was very good. There were a few things here and there that were not so great but it’s a huge menu and the majority of the items are well better than average. The coffee could be better, the tacos were awesome. The beach was very nice. There is some seaweed there but not as bad as some made it sound and there were workers cleaning it off the beach. There were always servers there offering us drinks and food which can be ordered right to the beach making things super convenient. The pools were fine as well. Need a little bit of work but they were very clean. We went to a few shows and they weren’t the greatest but worth going. They had a karaoke night which was cool just wish it was a bit longer for the kids sake. They had more fun with it than the adults. The highlight of out trip for sure was the staff. All staff would get an A in our book. Every staff person there was super nice, very freindly and attentive to our family. The service was always outstanding. The staff was always very helpful. Every meal we ate either at a restaurant or buffet, we were treated great. The staff absolutely makes the experience worth it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was VERY clean. Zero complaints
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lack of clarity around pricing for additional services.
Stayed 7 nights in Apr 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Chun Yan

Liked: Property conditions & facilities
The grand palace is better
Stayed 4 nights in Apr 2025

10/10 Excellent

HuiYan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place
Stayed 4 nights in Apr 2025