Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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4 outdoor pools, pool umbrellas, pool loungers
Creator video
Reception
Free minibar, in-room safe, desk, laptop workspace
Deluxe Ocean Front King with Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Cancun, QROO
  • Place, Plaza Caracol Mall
    ‪3 min walk‬
  • Place, Cancun Convention Center
    ‪9 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 33 sq m
  • Sleeps 3

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(18 reviews)
  • Partial ocean view
  • 33 sq m
  • Sleeps 2

Deluxe Ocean Front Double

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4

Deluxe Ocean Front King with Balcony

7.0 out of 10
Good
(24 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 2

Preferred Club King Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 4

Preferred Club Corner Suite Ocean Front

  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View Double

8.2 out of 10
Very good
(25 reviews)
  • Partial ocean view
  • 33 sq m
  • Sleeps 4

Deluxe Ocean Front King

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 3

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4

Family Suite

  • Partial ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Preferred Club King Balcony Ocean Front

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(24 reviews)
  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Premium Double Ocean Front

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Preferred Club King Balcony Ocean Front

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite

  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite (Presidential)

  • Ocean view
  • 132 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Family Connecting Room

  • Partial ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Similar properties

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at World Cafe, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, Swedish massages, or body wraps at Pevonia
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 799 out of 1584 reviews
Rating 8 - Good. 379 out of 1584 reviews
Rating 6 - Okay. 233 out of 1584 reviews
Rating 4 - Poor. 79 out of 1584 reviews
Rating 2 - Terrible. 94 out of 1584 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry Michael, Bardstown

Stayed 7 nights in Nov 2025

8/10 Good

GLEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and nice resort. Will return. My only disappointment was the drinks. Very watered down and weak. We ended up buying our own alcohol for the room so we can make our own. Other than that had a great time
Stayed 3 nights in Nov 2025

10/10 Excellent

Isela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been there 5 times.
Stayed 6 nights in Nov 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff is friendly and helpful. The resort is a ⭐️⭐️⭐️⭐️⭐️.
Stayed 3 nights in Nov 2025

6/10 Okay

Murphy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ye
Stayed 4 nights in Oct 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service
When I arrived I was checked in by Concierge and upgraded to a balcany room with seaview, I did not anticipate the room to have an adjoining room with gaps around that door as well as gaps around the main door and balcony door. The room was NOT quiet at all, I did raise this with the team but the only solution was to move and after a long flight, unpacking and trying to settle for a holiday I didnt really want to pack and unpack again to move rooms. Just had to deal with the noise. Hotel itself is very clean and the common areas are very well decorated and furnished. I ate in all the alacarte restaurants and would highly reccomened Gaucho and the Japanese. All the staff were very warm and welcoming. The main thing for me was the ammount of sunbeds reserved for "privilage members" was almost double the amount than for regualar guests, also the accesible part of the beach was full cover with shades so the only area you could really sunbathe was around the pool and if you didnt have a towel on it by 7,30am good luck. I did find myself sunchasing with not a lot of success when I was around the hotel. I gave it 3 out of 5 but that is mainly due to the noise in the room and how the "privilage club" got much better preference for sunbathing even though the number of people over there was minimal.
Stayed 7 nights in Oct 2025

10/10 Excellent

Abe

Travelled with group
Liked: Cleanliness, amenities
Clean room staff was ok food was good
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service
Best beach that’s calm, beautiful and safe for all ages. The staff are amazing. They really go all out to give you the best experience. The entertainment staff are the best and the shows and activities offered are fantastic. The resort itself needs some work. The main pool has sharp broken tiles in it. The preferred club pool is lovely but not heated. There are water leaks throughout the building including the buffet itself. It’s very difficult to get room service on the app. Very few rooms have balconies and if you want one it’s an upgrade. Food is average and buffet is small and limited. The bed in our preheated club room was like sleeping on a pullout couch for a week. The property location, beach and staff make up for what is lacking but I hope the hotel will get around to improving the other things because Dreams Sands has a lot of potential.
Yummy drinks
Best beach
Balcony view
Sushi making with a view
Stayed 7 nights in Oct 2025

10/10 Excellent

alejandro

The place was phenomenal and everything included was a plus on not having to worry other than the restaurants offered! Staff was great and very attentive and always willing to help! I would recommend anyone to come here and will be returning for my next vacation!
Stayed 5 nights in Oct 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness
Older resort that could use a few updates but overall good for the price
Stayed 5 nights in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Room was satisfactory a little outdated but roomy lot’s of light and clean.
Stayed 6 nights in Nov 2025

8/10 Good

Qingxin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is a little old.
Stayed 4 nights in Nov 2025

6/10 Okay

Nubia

LA PERSONA QUE COJE LAS ORDENES DE COMINA EN LA NOCHE FUE NASTY COLGABA LA CONVERSACION Y COLGABA 3 VECES LO HIZO... SI NO TIENE EDUCACION ESE TRABAJO NO ES PARA EL... LA COMIDA QUE LLEVAN A A PLAYA TERRIBLE... LE FALTA UNA PARTE PARA BAILAR DE NOCHE...
Stayed 3 nights in Nov 2025

8/10 Good

Betsy

Travelled with group
Liked: Cleanliness
Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful! Staff went above and beyond to ensure we had a stress free vacation! The hotel location is on a perfect spot on the beach.
Stayed 5 nights in Oct 2025

10/10 Excellent

Adeola

Stayed 5 nights in Jul 2025

10/10 Excellent

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go back again
Stayed 6 nights in Oct 2025

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, great service, staff is very polite and helpful
Love how they welcome you
the night beach view is stunning
Appreciated it
Room service was the best
Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities
La alberca de la zona VIP está tan fría que no se puede disfrutar el agua templada, me imagino que es porque está en la sombra y las albercas generales están llenas de niños
Stayed 3 nights in Nov 2025

10/10 Excellent

alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Oct 2025

4/10 Poor

ANDREINA ISABEL

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven Curtis

Stayed 3 nights in Oct 2025

6/10 Okay

Becky Dara

Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel Benjamin Martinez

Stayed 5 nights in Oct 2025