Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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4 outdoor pools, pool umbrellas, pool loungers
Lobby
1 bedroom, free minibar, in-room safe, desk
4 outdoor pools, pool umbrellas, pool loungers
Preferred Club Master Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

View in a map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min drive‬
  • Place, La Isla Shopping Mall
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪78 min drive‬

Room options

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(18 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

Deluxe Ocean Front Double

8.6 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View Double

8.2 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

Deluxe Ocean Front King

8.6 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

Family Suite

  • 65 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Premium Double Ocean Front

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Preferred Club King Balcony Ocean Front

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

All-inclusive property with 6 restaurants and 4 outdoor pools
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at World Cafe, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, Swedish massages, or facials at Pevonia
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Reviews

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 742 out of 1484 reviews
Rating 8 - Good. 356 out of 1484 reviews
Rating 6 - Okay. 219 out of 1484 reviews
Rating 4 - Poor. 73 out of 1484 reviews
Rating 2 - Terrible. 94 out of 1484 reviews

Reviews

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . The service and food was excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great with many options . Staff was very friendly and attentive to your needs . Rooms were comfortable and fulfilled all needs . Misael, Jenny , Eulogio,Karen, Michel, Leilani, Emir, Luis and Magaly were great and deserve to be recognized for their amazing service . They always went above and beyond to make my family and I happy. Looking forward to returning to this resort in the future .
Preferred lounge
Outdoor dinning (show)
Stayed 5 nights in Aug 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort all the staff was very friendly and helpful concierge made sure I had the best treatment !
Stayed 4 nights in Aug 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & clean inside and out. We loved our suite, spacious, relaxing pool, balcony with canopy bed overseeing everything. Room service was great, housekeeping was great, the preferred club amenities were wonderful, and the restaurants and bars were wonderful. Coffee stand was great walking down every morning to get the day started. Wonderful, friendly, informative, and helpful staff all with a smile. The bed and pillows were very comfortable. Love the shower and small touches of several items people may forget to bring. The gardens, greenery, through out is beautifully designed, the palm trees covered with a climbing plant was gorgeous. Truly a unique, very beautifully thought out resort design. Thank you for an exceptional experience. We appreciate everyone.
Balcony view
Preferred club bar pina coladas
Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Was so way to do things at the place and around it. Was my first time in Mexico and this place was the most perfect place.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities
We loved Dreams Sands. The staff was amazing, the rooms were nice, the beach was amazing, and the food was good.
Stayed 5 nights in Aug 2025

6/10 Okay

Jacob kyle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
For a major resort owned by the Hyatt company. The beds are awful and pillows are rock hard the food across all the restaurants was just mid. The sales tactic from the vip people was rude. We spent money to come on a vacation not to hear your sales pitch. Oh and the sales pitch 100,000 dollars to become a member. With 30,000 down payment. Hahahahahaha in what universe. Would I come back to dream sands and my answer is no. I’m sure every hotel has its quirks. But I just wanted to relax.
Stayed 4 nights in Aug 2025

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service
I absolutely loved the night entertainment.
Stayed 3 nights in Apr 2025

8/10 Good

Rachel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I reserved this hotel it was rated an 8.8, I feel this rating is completely over-rated. The food is subpar (5.0) the entertainment was lacking (7.5), there was construction everywhere (3.0) and the rooms need major renovations (6.0). I would rate it a 7.0 at best.
Stayed 4 nights in Jul 2025

8/10 Good

Cesar Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is good not as good as I had expected the beach area in front of the Hotel is beautiful but don’t get the preferred package the have is not worth it.
Stayed 7 nights in Jul 2025

8/10 Good

Anais

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little outdated but the view from our room was amazing. The hotel has access to a large portion of the beach and there were plenty of pools around without it being overly crowded. Plenty of bar areas with good drinks that are not too sugary. I don’t recommend room service as I noticed the food quality was lower than what you would get in the restaurants. There are also plenty of restaurants in the hotel with good service, drinks, and the food was better than I had expected. Is this the best hotel in the world? No, but with the price it was definitely worth the quality I received and this is a hotel I would come back to again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly, Albuquerque

Liked: Staff & service, amenities, property conditions & facilities
The bathrooms weren’t super clean, the water would constantly go from warm to cold to super hot. But other than that the stay was amazing! Staff was super friendly and helpful
Stayed 4 nights in Jul 2025

8/10 Good

Ewelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t great but i wasn’t hungry 6/10 Phone in our room didn’t work big minus. Staff is very friendly and helpful. Beach is clear and beautiful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dejah Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!! Can’t wait to come back
Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 4 nights in Jul 2025

10/10 Excellent

Ron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were very well maintained, staff was phenomenal and food was excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreams Sands was an amazing hotel, extremely clean, and the Beach was beautiful. Employees treated us wonderfully and was overall a great experience
Stayed 5 nights in Jul 2025

10/10 Excellent

Mary Jo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We met some of the male waiters at World cafe and they were so-oh helpful and efficient. I would like to commend them. I wish I could recall all their names, but one was Oswaldo. We also had a female housekeeper that always kept our room in tip top shape - Room 534. We were so appreciative and tipped them for their excellent service! We had such a great time during our stay and plan to revisit next year. Loved this hotel, the food, the service all noteworthy! Loved the buffet - vast selections at the World Cafe. The only drawback was having to meet with staff to visit the other newer hotel. We felt somewhat pressured to meet with staff on this, but we chose not to do the tour because our time was very limited. It seemed like a timeshare type of push, although they did not call it that.
Stayed 5 nights in Jul 2025

10/10 Excellent

RICARDO

Travelled with family
Liked: Amenities
Staff were nice and attentive at all times. Food was great and hotel was clean.
Stayed 5 nights in Jul 2025

6/10 Okay

Silvia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was complicated due to them not having the 2 rooms I reserved months in advance next to each other nor on the same floor. I had also sent a message with the request before but never got a response. Food was ok. The asian restaurant is probably the best. Location was good!
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the staff was welcoming everyday.
Stayed 4 nights in Jul 2025