Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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4 outdoor pools, pool umbrellas, pool loungers
1 bedroom, free minibar, in-room safe, desk
Lobby
Preferred Club Master Suite
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Partial Ocean View Double

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean Front Double

8.2 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

Deluxe Ocean Front King

8.6 out of 10
Excellent
(19 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(17 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

Partial Ocean View King

8.2 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

Premium Preferred Club King Balcony Ocean Front

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Family Suite

  • 65 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

Premium Double Ocean Front

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at World Cafe, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with facials, reflexology, or hydrotherapy at Pevonia
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Dreams Sands Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This beach property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Dreams Sands Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 604 out of 1262 reviews
Rating 8 - Good. 316 out of 1262 reviews
Rating 6 - Okay. 198 out of 1262 reviews
Rating 4 - Poor. 61 out of 1262 reviews
Rating 2 - Terrible. 83 out of 1262 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Luis Diego, CDMX

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oveall a great choice, take into account that at night it's noisy becaouse of the shows they provide. If you're not taking part of them you'll have to endure it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
Very boutique like. Service and staff were excellent .
Stayed 4 nights in May 2025

10/10 Excellent

Nyla

Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Elsa

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Resort was very pretty. Beach was clean and beautiful. Room was also nice and clean. I will say the bartenders were mediocre and very forgetful. My friend ordered three drinks and the guy brought her all different ones that she did not order. Drinks were watered down and all sugary. BARTENDERS need to be trained on how to make cocktails. They weren’t even blended or mixed properly. Staff were not that friendly either to be honest. Didn’t really interact with anyone I noticed. The food was really bad and always cold no matter what. The choices were the same every single day which got boring after day 2. The coffee place had no expresso since it broke/stopped working. After two days it still wasn’t fixed. I asked for an ice coffee and was told it doesn’t start till 10. Who doesn’t serve coffee any time, all day? Frappachinos take 5 seconds to make and that was also only at 10 am as well. I asked the coffee bar if I can get my ice cream in a cup instead of a cone, she said “I am sorry that is for coffee.” I COULD NOT GET A CUP????? Two restaurants were closed on Thursdays? I mean common, we pay all this money. Overall great trip and it was a great vacation.
Stayed 4 nights in Apr 2025

6/10 Okay

Harleena

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was nice but old the paint was cracking in the room that we stayed in the property looked very old
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Malissa was an excellent employee. She helped us throughout our stay. Bartenders were great and the staff at the restaurants were wonderful. Best beach in the area. Kid friendly. We walked to Starbucks and felt very safe. Shopped across the street. Walk about 5 minutes and you get to their version of a Walmart. Felt safe
Stayed 6 nights in Apr 2025

10/10 Excellent

Sofia Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, they made our experience so much better! Clean and beautiful beach.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing !
Stayed 4 nights in Apr 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beach, ocean access and people!! Our Suite was beautiful too! Will definitely be coming back again next year!
Stayed 7 nights in Apr 2025

10/10 Excellent

Walassy

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
We loved and enjoyed our stay at Dreams
Stayed 7 nights in Apr 2025

8/10 Good

kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 4 nights in Apr 2025

8/10 Good

Darryl

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
The spa was nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Darshna

Travelled with family
Liked: Amenities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Honeymoon Plunge Pool room and no other room we’ve stayed at other resorts compares to this. The room was beautiful and a great location. Ricardo is amazing in the Preferred check in/ concierge. We had great service at the Himitsu from Oscar and Christian. When we arrived they tried to give us a completely different room, which was a complete shock, but thankfully that was resolved and we got the room I booked. Wish there were more lunch options. We felt the buffet was terrible and gave off an unclean appearance around the food. Other than that, the food was good. Overall we had a marvelous time. Beach is hands down one of the most beautiful resort beaches.
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Prefer club upgrades not much to offer
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fun getaway
Stayed 5 nights in Apr 2025

10/10 Excellent

Yun Jui

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely satisfied with the experience at dreams sands Cancun. Staffs here are very polite, happy and professional.
Stayed 5 nights in Apr 2025

10/10 Excellent

Adriana, Menifee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are amazing!! Misael is our favorite person on the beach! He never lets our drinks run out!! Sandra over at the spa gives amazing massages! Pastor over at the restaurants was always so attentive making us delicious food!! Made me my favorite drink, agua de Chaya . They truly make us feel like family. We’ve been here like 6 times and will continue returning!
Stayed 3 nights in Apr 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say this hotel all inclusive was really great I was here with my 9year old daughter. The staff are super friendly and very nice. Angel was amazing with service with beach towels and seats and alexjandro serving food and drinks on beach. I would give this place 5 stars but the food could be a lot better. Also I saw two kids including my daughter who cut their toes in the big pool the side where the hot tub is the tiles on the bottom of the pool were broken or missing. Other than that we had a great time. I would give this place another try. Thanks for the memories Mexico ❤️❤️
Stayed 7 nights in Apr 2025

10/10 Excellent

Sargis, Burbank

Disliked: Cleanliness
Stayed 6 nights in Mar 2025