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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video
Free minibar, in-room safe, desk, laptop workspace
4 outdoor pools, pool umbrellas, pool loungers
Preferred Club Master Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Cancun, QROO
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Deluxe Partial Ocean View King with Balcony

Deluxe Partial Ocean View King with Balcony

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(18 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Deluxe Ocean Front Double

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double

8.6 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Preferred Club Corner Suite Ocean Front

42-inch LED TV with cable channels, TV, ping pong

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double

8.2 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King

8.8 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Family Suite

Family Suite

Family Suite

  • 65 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(24 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite

Preferred Club Master Suite

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at World Cafe, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, body scrubs, or manicures and pedicures at Pevonia
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests have great things to say about the location and the beach
  • Within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 781 out of 1550 reviews
Rating 8 - Good. 369 out of 1550 reviews
Rating 6 - Okay. 230 out of 1550 reviews
Rating 4 - Poor. 77 out of 1550 reviews
Rating 2 - Terrible. 93 out of 1550 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Earl Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff very helpful and professional.
Stayed 6 nights in Sep 2025

10/10 Excellent

Carlos Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, habitaciones cómodas, buena comida y variedad.
Stayed 2 nights in Sep 2025

8/10 Good

Franciellie Ramirez, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Laura

Stayed 1 night in Sep 2025

8/10 Good

Jieyu

Stayed 6 nights in Sep 2025

8/10 Good

Mary Joy Jacob

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
It will be great if the lobby is more brighter, to match the vibes of excitement. It would be perfect if the other restaurant outside near the beach doesn’t need to get dress up when getting food for more convenience while in beach. The beach sand is excellent 😍💕…
Stayed 5 nights in Sep 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Second visit to Dreams Sands was disappointing. Resort feels run down with multiple maintenance issues. The restaurants were intermittently closed. The Sports bar was only open once during our stay for a show, but otherwise not used. Housekeeping was hit or miss, and more miss than hit. We were in Preferred and promised turndown service. We got it one time in 7 days, even after trying to order it on their app! The exterior of the property beach and poolside, looked very unkept. People who worked in the World Cafe were very kind, but the guys at the Preferred beach were almost indifferent. 2 years ago when were were there, they treated us great, and couldn't do enough for us. We are good tippers, but this year felt that we should have saved our money. Drink and food service to the preferred beach was not consistent at best and really slow. Food at most restaurants was mostly bad. We will not return.
Stayed 7 nights in Sep 2025

10/10 Excellent

Gabriela

Stayed 4 nights in Sep 2025

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful, perfect white sand. Staff cleaned seaweed every morning to ensure you had pic perfect water, food was good not amazing but multiple options for all.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 5 nights in Sep 2025

6/10 Okay

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Thelma Darleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They wouldn’t let you in the pools because they set up a dinner. When it rained they have nothing in doors to do. They took money from my husbands wallet in our room. I’ll never go back . I paid to upgrade and once I bitched the day before I left did I get the service I paid for.
Stayed 5 nights in Sep 2025

2/10 Terrible

Thelma Darleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools had so many tiles missing. The beach had sea weed all over. I paid for up grade and did t get it till night before I left. Money was taken from my husbands wallet because we did not know they came into the room anytime they wanted. I will never go back there.
Stayed 5 nights in Sep 2025

10/10 Excellent

Meilyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience with this resort. Staff
Stayed 6 nights in Sep 2025

10/10 Excellent

Marlena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with family. Grandparents and kids had a great time. Food and drinks were great, and different dishes everyday. Great food options for kids too. Beautiful clear water beach and no seaweed. Multiple pool options. We had a great time and will definitely be going back.
Stayed 5 nights in Sep 2025

2/10 Terrible

Ceyon

Travelled with family
Disliked: Cleanliness, room comfort

Not great

We went as a family of 4. My husband, 21yo daughter and 4yo son. Positives: The location is stunning. The water is very shallow so it's great for kids. No seaweed, a warm. Really, a dream. Negatives: 1. The main negative was the deception of the vip staff. Beware-they will try to sign everyone up for a timeshare. My 21 yo daughter decided to attend (she makes adult money). She watched the 90 min presentation and they refused to provide the 3 day 2 night stay as promised. They had 3 people attempt to sell her the package. She went with the intention to possibly purchase because she loved the area so much but was not at all impressed with the property or amenities. They told her that she didn't meet the qualifications because she was not 30yo or married. No one explained that prior to booking her or attempting to sell her the package. It was not stated on any of their paperwork. Deceptive practices. 2. The food was mediocre at best. Room service food was not good. 3. We had 2 rooms. Room 1: had a broken shower door so the bathroom would flood every time you took a shower. We would clean it up ourselves of course but it was very annoying. The shower water would go from warm to scolding hot several times during the shower in both rooms. Be careful with kids. Room 2 smelled musty and moldy the entire time. Giant bug in room 2. Needs new paint, chipped. 4. There was very little alcohol in the drinks. 5. No one answers the phone. Called front desk, spa, service etc.
Stayed 4 nights in Sep 2025

10/10 Excellent

Selena

Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant options were good and food was delicious. The rooms were clean and the views were great.
Stayed 4 nights in Sep 2025

8/10 Good

Paul

Travelled with partner
Disappointed in the dining options
Stayed 4 nights in Aug 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandan

Stayed 5 nights in Sep 2025

4/10 Poor

Jesus

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room was good, property was ok but definitely needs updates. Service was horrible from the lobby all the way to the restaurants, most employees seem like they hate their job and are definitely not friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, one small complaint with the 2nd floor, very musty in room and the hallway. Other than that it was perfect
Stayed 7 nights in Sep 2025