See all properties

Emporio Cancun Optional All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

On the beach, beach towels
Property preview
3 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Place, Aquaworld
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Double Room, Partial Ocean View

8.6 out of 10
Excellent
(101 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(33 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(15 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Super Saver Non Refundable

Super Saver Non Refundable

Super Saver Non Refundable

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
The Westin Resort & Spa, Cancun
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,364 reviews
The price is €106
includes taxes & fees
13 Nov - 14 Nov
The Westin Resort & Spa, Cancun

About this property

Emporio Cancun Optional All Inclusive

Beach resort with 3 restaurants and 3 outdoor pools
At Emporio Cancun Optional All Inclusive, hit the beach, dine onsite at CúA Culinary Artisans, or enjoy a drink at one of the resort's 2 poolside bars.
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Emporio Cancun Optional All Inclusive's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free self parking, plus 3 outdoor pools and 3 restaurants.
  • Free self parking
  • Enjoy international cuisine with ocean views at CúA Culinary Artisans, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a playground, and bike rentals
  • Guests have great things to say about the pool and the helpful staff
  • 7 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Reviews

Emporio Cancun Optional All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 979 out of 2002 reviews
Rating 8 - Good. 416 out of 2002 reviews
Rating 6 - Okay. 274 out of 2002 reviews
Rating 4 - Poor. 146 out of 2002 reviews
Rating 2 - Terrible. 187 out of 2002 reviews

Reviews

4/10 Poor

Jasmin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC was not working Asked them to fix it it worked for couple hours only and stopped working again All common areas like lobby and restrooms don't have ac
Stayed 4 nights in Aug 2025

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Deben tener más cuidado cuando le van a entregar una habitación que esté debidamente lista, no con mal olor o sucia como fué mi caso y el lobby que es la cara del hotel debe tener personal de limpieza más al pendiente
Stayed 3 nights in Jul 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was located well.
Stayed 2 nights in Jul 2025

6/10 Okay

Wakyta

Stayed 2 nights in Aug 2025

2/10 Terrible

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The air condition does not work It came up three times to try and fix it and it still was pretty hot.
Stayed 4 nights in Jul 2025

4/10 Poor

Daniel

Liked: Staff & service
The food options were terrible…we had to go outside of the resort to find food. The property didn’t have many options for entertainment.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paola

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall nice clean and friendly
Stayed 5 nights in Jul 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms not cold enough, need more food access. More amenities to use on the beach.
Stayed 3 nights in Jul 2025

6/10 Okay

Pablo Enrique

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is good, the food could be better but the Italian restaurant was great. The staff needs to work on customer service, I understand tips are important it felt, no tip every time no food service….
Stayed 2 nights in Jul 2025

6/10 Okay

Anais Cruz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

8/10 Good

Antonio

Travelled with family
Liked: Staff & service, property conditions & facilities
We like that was safe and quiet.
Stayed 11 nights in Jul 2025

4/10 Poor

Melinda

Stayed 6 nights in Jul 2025

2/10 Terrible

Aster

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
what i didn't like is first the air condition was not working then they didnot want to give us 4 battle water even though we pay for 4 people, we lost one flip flop shoe and also untill we live the fridge was not working. we had unpleasant time staying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with outstanding service. The staff was incredibly kind and attentive, always making sure everything was perfect. I’ll definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hugo, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice stay, I enjoyed time
Stayed 6 nights in Jul 2025

8/10 Good

Casey

Stayed 5 nights in Jul 2025

10/10 Excellent

Jones Tamar Santos

Great
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities
Large and confusing property where things are far away like the reception area and it’s hard to get pool towels because of the hours. Lobby on 4th floor and all the different buildings kind of hard to get used to. Nice beach with loungers and pool/hot tub is nice but plenty of kids where they were not allowed. Comfortable room. Had an entertaining show one night near the pool area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very kind and friendly, the locals were also very eager to help
Stayed 3 nights in Jul 2025

6/10 Okay

Ma Jennierose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST DEAL IN CANCUN!

Amazing resort! Will most definitely be headed back out there! So relaxing, great food, everything you need is on site. The room is so beautifully laid out! I LOVED IT!
Stayed 3 nights in Jul 2025

8/10 Good

Melissa

Liked: Staff & service, amenities
AC not working properly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rolando, Orlando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pools, Great food, spacious rooms and steps away from the beach
Stayed 5 nights in Jul 2025

10/10 Excellent

John J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property
Stayed 6 nights in Jul 2025