2/10 Terrible
Katherine
Travelled with family
22 Mar 2025
My stay at Flamingo was not great. If I could give It a 0 star. I would. One night my shower handle pop off on my face and then ended up flooding my room because the water hose from my shower pop out. People that were in my floor ended up helping me move my stuff out because the staff took their time coming to my room when this was an emergency. When this was reported I was told they said sink and I had to correct them saying It was the shower. Making It seem like I was making It up when I had witness of the people next door in my room. They also reported for me as well. They put me in another room just to kick me out again the next morning and put me in another room. They didn’t make my stay better or offered anything better to make up for my terrible experience . I was afraid to use the shower handle because I thought It would pop out again so I had to tell my sister in another room to open It for me everytime. Customer service really sucks! Overall not many food options and most workers were rude but shout out to Carlos he was the only best staff there! I don’t recommend this resort. Pick somewhere else
Katherine
Stayed 5 nights in Mar 2025