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The Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Garden
13 restaurants, breakfast, lunch, dinner served; Italian cuisine
Outdoor pool
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Exterior
Grand Oasis Palm - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.4 out of 5, 1,006 reviews
The price is €350
includes taxes & fees
26 Feb - 27 Feb
Grand Oasis Palm - All Inclusive

About this property

The Grand Oasis Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at The Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 13 restaurants and 14 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, body wraps, or reflexology at Sensoria Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
  • Local-area shuttle service available for a fee
The Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at The Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.97 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 420 out of 1823 reviews
Rating 8 - Good. 280 out of 1823 reviews
Rating 6 - Okay. 379 out of 1823 reviews
Rating 4 - Poor. 293 out of 1823 reviews
Rating 2 - Terrible. 451 out of 1823 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Nancy

Stayed 3 nights in Nov 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room ,the food the staff everything about this place was terrible, shower was broke check in was bad peolpe were mean, food was nasty no taste at any place we went to to crowed .1 working elevators that inly fit like 4 peolpe
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Stayed 1 night in Nov 2025

8/10 Good

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Good Custumer Service. All departments which I interact with were very polite and helpful (Restaurant Buffet- both of them, Front Desk, Greco Bar and Sport Bar) just to mention a few of them.
Stayed 4 nights in Nov 2025

2/10 Terrible

Mayra, Trumbull

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They had us move from one place to another to do the check in, they had us walk around the huge lobby from one person to another at least 4 times until someone eventually did the check-in. Our room was ok, very outdated. The food was ok, not the best. we were there for four days and could not eat in any of the restaurants as everyday we wanted to make a reservation and all the restaurants were full. We only eat at the buffet. When we wanted to have a coffee that was not available for us because we did not have a black bracelet and we had to walk 15minutes to the other side of the hotel to get a coffee, ridiculous! The person doing the eggs at the buffet was very sarcastic and unwelcoming. They had many amenities that we could not use around the pool like the food as again the bracelet issue. One of the pool restaurants we were allowed and they only gave us 3 miserable wings with fries for each. There are no activities/entertainment during the day, boring!!!!
Stayed 3 nights in Nov 2025

6/10 Okay

nuria

Stayed 3 nights in Nov 2025

10/10 Excellent

Yanina

Stayed 2 nights in Nov 2025

6/10 Okay

Ana Velia

Travelled with partner
Liked: Cleanliness, amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Michel

Liked: Cleanliness
Stayed 4 nights in Nov 2025

4/10 Poor

miriam tania

Stayed 3 nights in Nov 2025

10/10 Excellent

Elias

Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 4 nights in Nov 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
We did a girls trip for my birthday and our room, service, staff, food was amazing!!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Roland Incente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2025

6/10 Okay

Mohammad Hassan

Travelled with partner
Liked: Cleanliness
Room was in good condition but services were not delivered persistently. The hotel is too noisy and the facilities are not matching with the number of guests.
Stayed 4 nights in Nov 2025

6/10 Okay

Gustavo Flores

Travelled with family
Liked: Staff & service
The hotel condition could be better . The food is regular .
Stayed 2 nights in Nov 2025

2/10 Terrible

Kelley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left before our trip was over and moved resorts. Completely cold shower. Called maintenance-no better. Food, room and Bed bad. Ocean view beautiful!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Cathy

Stayed 5 nights in Nov 2025

10/10 Excellent

Johan

👍
Stayed 2 nights in Nov 2025

4/10 Poor

Francisca Carrillo

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude and food was terrible. Mini fridges in all rooms do not work and elevator works half the time. If you want decent food you have to pay an extra 600$ for a black wristband. We will not be coming back.
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Fantastic stay. Thank you Oasis
Stayed 1 night in Nov 2025

2/10 Terrible

tracy

Stayed 6 nights in Nov 2025

6/10 Okay

Marcelo

Liked: Cleanliness
Disliked: Staff & service, amenities
Some staff is not kind, all the time is angry and sometimes bad services
Stayed 5 nights in Nov 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 5 nights in Sep 2025

10/10 Excellent

JOSUE, miami

Stayed 3 nights in Nov 2025

8/10 Good

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
nice view. The information of how to get to the rooms were no clear, we got lost. They didn't offer to help us. Specially with children it is hard to find the rooms. The rest it was very good. Specially the food it was great. Very nice hotel.
Stayed 7 nights in Nov 2025