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Oasis Palm - All Inclusive

4.0 star property

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Photo gallery for Oasis Palm - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Exterior
Children’s play area – outdoor
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Superior Room

  • Sleeps 4

Similar properties

Exterior
Grand Oasis Palm - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.4 out of 5, 1,006 reviews
The price is €236
includes taxes & fees
18 Apr - 19 Apr
Grand Oasis Palm - All Inclusive

About this property

Oasis Palm - All Inclusive

At Oasis Palm - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Oasis Palm - All Inclusive. During your stay, you're just a quick walk from Langosta Beach. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy a bite to eat at the buffet restaurant
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to manicures and pedicures, massages, or aromatherapy at Sensoria Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and a playground
  • Within a 15-minute walk of Langosta Beach and Playa Tortugas
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Sisal Buffet - Onsite buffet restaurant.
Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.
Los Agaves - Onsite restaurant. Open daily.
Dos Lunas - Onsite restaurant. Open daily.
La Bamba - Onsite restaurant. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 299 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 190 out of 1002 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

amr

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely never again. The pictures online are very deceiving. It makes you feel that you are in a big resort but it’s super tiny with a huge building full of rooms but the entertainment part is very small. The beach side is very small. Food is horrible in every restaurant. There is nothing to eat. It looks like leftover food. The room was very bad. Very dirty. I requested to change the room more than three times with no help every time they say come tomorrow I paid about 2600 for a four-day vacation and it’s definitely not worth a dollar employees are very rude. You have to pay and tip every single one you pretty much deal with at the bar in the restaurant the guy with the beach towels and a lot more overall very stressful than relaxing. If it’s your first time you’re gonna be in a shock like me
Stayed 4 nights in Dec 2025

2/10 Terrible

MITUL

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Our stay at Oasis Palm – All Inclusive (Dec 24–29, 2025) was disappointing and not worth the price. The arrival and check-in process was extremely disorganized. Entry to the property was confusing, and check-in was split into two separate lines—one for registration and another for room key activation—each taking nearly an hour. There was no welcome drink, water, seating, or clear guidance, and staff were not helpful or comfortable communicating in English. After a long journey, the lack of support and poor guest handling was frustrating. The room was a decent size but very basic, with missing amenities on day one, no bathroom lock, no shower door, a non-functional locker, and foul-smelling bathroom water. Food service was another major issue: despite advertising multiple restaurants, reservations were only in person with 1–2 hour waits, leaving guests dependent on one crowded buffet with repetitive food and very limited vegetarian options. We had to eat outside the resort on multiple days. Access to drinking water was difficult, bar options were limited with long queues, and beach chairs were insufficient and poorly managed. Overall, the resort does not deliver a true all-inclusive experience and does not justify the cost. I would not recommend this property.
Stayed 5 nights in Dec 2025

2/10 Terrible

Simone Doreen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible, no manners, long line, and disgusting food. No mini bar or fridge in neither of my rooms.
Stayed 3 nights in Dec 2025

2/10 Terrible

Nidhi

Travelled with family
Liked: Amenities, property conditions & facilities
Service was not good. Water at the room was smells bad Staff was not co-operating when we asked for water bottle.
Stayed 5 nights in Dec 2025

6/10 Okay

sandipkumar, WEST COVINA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing to say but i wouldn't call this property resort but the motel. Rooms are outdated, there were no bath towel in room called multiple times and no one showed up. Food was ok could have been better. Beach was not properly maintained as well.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jess

Travelled with family and small children
Disliked: Cleanliness, staff & service
Worst hotel I’ve ever stayed at! Huge outbreak of gastrointestis throughout the hotel. All members of my family severely sick for 4days out of our 7night stay. Queues for at least an hr every night to eat at the all inc restaurant in the evenings. Disgusting food. Cheap watered down spirits & beer, we had to go out & buy our own as it was literally undrinkable! Smell of sewage on the beach. Rude, lazy & unhelpful staff. Could not wait to leave. Christmas vacation ruined! Everyone else we spoke to around the pool said the same thing.
Stayed 7 nights in Dec 2025

8/10 Good

Adrian

Liked: Amenities
Customer service was excellent. The food, the rooms were good! Enjoyed my time here!
Stayed 5 nights in Dec 2025

2/10 Terrible

Harsh Amitkumar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They were not nice at all. Staff was extremely rude when we ask for help. On our first day it tool almost 4 hours to get us checked in. Their app doesn't work to book restaurants. There was no traditional mexican food available in buffet restaurant. When we ask for water bottles They mostly denied by saying they do not have water. They did same with fruits as well. I hated every single day i stayed at this resort. Water was smelly Couldn't take bath at all.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mrunal Pareshkumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I did not enjoy my stay at Oasis Palm. Check-in was supposed to be at 3:00 PM, but even though we arrived before 2:30 PM, it took over two hours to get our room, which was extremely frustrating. I’ve stayed at many hotels and resorts before and have never experienced such a long and unexplained delay. The service was also very disorganized. When we asked for drinking water, the receptionist sent us to the coffee shop, and the coffee shop staff then told us to go to the restaurant. This back-and-forth was ridiculous and showed a lack of coordination. Additionally, the bathroom water had a bad smell, and the Wi-Fi connection was very poor throughout the stay. Overall, this was a disappointing experience and did not meet expectations.
Stayed 5 nights in Dec 2025

2/10 Terrible

Harsh Kanaiyalal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a long wait of 3 hours to get just check in into our room and there was not enough vegetarian food options available. We have to go around to just get water as no one was responding in a good manner.
Stayed 5 nights in Dec 2025

8/10 Good

Shamit

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Room very ordinary but great food, amenities, entertainment was amazing...
Stayed 4 nights in Dec 2025

2/10 Terrible

Marlen

Stayed 4 nights in Dec 2025

2/10 Terrible

Daniela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
Stayed 4 nights in Nov 2025

8/10 Good

mayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy demorado el proceso de checking. Las habitaciones necesitan mejorar
Stayed 4 nights in Nov 2025

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need to upgrade rooms furnitures and bathrooms
Stayed 4 nights in Nov 2025

8/10 Good

Diony

Stayed 3 nights in Nov 2025

8/10 Good

Reynaldo

Stayed 4 nights in Nov 2025

8/10 Good

Alona

Stayed 6 nights in Nov 2025

6/10 Okay

Lariah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness
The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
Stayed 7 nights in Nov 2025

4/10 Poor

Tiffeny

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Stayed 7 nights in Nov 2025

6/10 Okay

Nicole Mary

Stayed 7 nights in Nov 2025

4/10 Poor

Marina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and beach food was awful. Pools are freezing.
Stayed 7 nights in Nov 2025

6/10 Okay

Deanna

Stayed 4 nights in Oct 2025

2/10 Terrible

Saida Jezzin

Travelled with family
Disliked: Amenities, property conditions & facilities
My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
safety box key
ramp
Stayed 5 nights in Nov 2025

2/10 Terrible

Armando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean and there’s of other things I have pictures to share
Stayed 4 nights in Oct 2025