See all properties

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

Choose dates to view prices

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Creator video
2 bars/lounges, swim-up bar, poolside bar
Property amenity
Couples treatment room(s), sauna, body treatments, facials

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Spa

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Forum Beach
    ‪13 min walk‬
  • Cancun Convention Center
    ‪17 min walk‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(27 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(108 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(34 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.4 out of 10
Exceptional
(8 reviews)
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(7 reviews)
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(112 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Private beach nearby, free beach shuttle, beach bar

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,536 reviews
The price is €247
includes taxes & fees
29 Sept - 30 Sept
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1217 out of 2282 reviews
Rating 8 - Good. 499 out of 2282 reviews
Rating 6 - Okay. 284 out of 2282 reviews
Rating 4 - Poor. 127 out of 2282 reviews
Rating 2 - Terrible. 155 out of 2282 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
Property was in a great location, and everything was fairly close. The wait time to use the elevators though was bad, like sometimes 8+ minutes just to get on an elevator. There was some construction going on which was loud although needed as some parts of the exterior needed some attention. The hallways are loud at night with yelling and people slamming doors.
Stayed 5 nights in Jun 2025

8/10 Good

Errol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay at the resort but there is clear need for some renovations on site. The ceiling by the bar on the third floor was literally falling apart and dropping on hotel guests during our visit.
Stayed 5 nights in Jun 2025

10/10 Excellent

Walter

Stayed 3 nights in May 2025

8/10 Good

Shardea N

Liked: Staff & service, amenities
I enjoyed having a butler to assist me during the day when I had questions. The food, entertainment, access to the beach were all wonderful accommodations. The only thing that I did not enjoy was my room bathroom was not fully clean/ broken areas of the shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juana Paola

I had never traveled before you have got to come to this hotel it is so beautiful…not only that the staff here are so friendly and they make you feel at home! Such a beautiful experience highly recommend to go with your partner I will be coming back the following summer!
Stayed 6 nights in Jun 2025

2/10 Terrible

Imani

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I’m honestly disappointed with our recent stay at Royalton CHIC Cancun. My sister and I visited this resort years ago when it had first opened, and we were so impressed that it shifted our entire perspective on Royalton Hotels. Since then, we’ve only booked with Marriott and Royalton CHIC when traveling abroad. Unfortunately, this most recent stay marked the end of that loyalty. From the start, we were signed up for a “membership presentation” not technically a timeshare, but extremely similar. It took up nearly half of our first day. When we declined to purchase, the tone completely changed. The representative became aggressive, and we were never given the gift that was promised for attending. The woman who helped coordinate the presentation even saw us afterward and didn’t acknowledge us. It all felt very transactional and insincere. Aside from that, the elevators barely worked, and wait times were frustrating. Ultimately, we cut our stay short and went to Planet Hollywood about 45 minutes away and the difference in experience was like night and day. Sadly, we won’t be returning to Royalton CHIC. We’ll be exploring other resorts going forward.
Stayed 3 nights in Jun 2025

2/10 Terrible

Joshua

Stayed 3 nights in May 2025

10/10 Excellent

Steve

Stayed 3 nights in May 2025

10/10 Excellent

lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Rooms are quiet and spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is a beautiful property, and I especially enjoyed the view of the water (either the ocean or the lagoon) from practically any point inside the building. The staff does an extraordinary job and go above and beyond to meet customers needs and expectations. I want to highlight the wonderful service provided by Heidy, Jorge and Nelson from the “Elements” restaurant, as well as Antonio from the “Vespa” restaurant. I highly recommend staying here on your next trip to Cancún!
Stayed 4 nights in Jun 2025

10/10 Excellent

Shatajia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Mar 2025

8/10 Good

Danny

Liked: Amenities, property conditions & facilities
Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Renica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beach. So many options for food and you don’t have to leave for club or lounge. It’s all there.
Stayed 3 nights in Jun 2025

8/10 Good

Tierra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay for a girls trip; the main issue with this place is the speed of service. Elevators and check in was not a great experience
Stayed 4 nights in May 2025

10/10 Excellent

Liora

Stayed 5 nights in May 2025

10/10 Excellent

Shandon

Stayed 6 nights in May 2025

2/10 Terrible

Frank

Liked: Property conditions & facilities
Avoid This Resort – You’ve Been Warned Our experience at this resort was deeply disappointing. Almost every restaurant we tried whether Italian, Mexican, or otherwise was a 0/10. The only somewhat decent option was the open buffet breakfast, but let’s be honest, it’s hard to mess up scrambled eggs and toast. As Diamond members, we expected a higher level of service and benefits. Unfortunately, that wasn’t the case. Premium drinks at the rooftop bar were not included we had to pay extra. Worse, during rooftop events, seating came with an additional $200 fee, even for members. We were also charged about $50 in unexplained fees and “green” taxes that were never properly explained just more nickel and diming. The so called “Excursions Office” what they call felt like a scam. Just book your excursions without them. The final straw was during checkout when we were accused of breaking a mirror in the room something we hadn’t even noticed. With little time to defend ourselves, we were hit with a $1,000 damage charge. After arguing, they dropped it to $500, but it was still an unfair and stressful situation, especially for something we did not do. If you’re considering staying here don’t. Cancun’s beaches and sunshine are great, but you can enjoy those elsewhere without the rip-offs and poor service. This resort is not worth the headache.
Stayed 5 nights in May 2025

8/10 Good

Jocelyne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed this hotel . I came here as a birthday trip w my husband and it was a great time . The food was good the buffet was actually really good and the Italian restaurant Vespa . The club they have on level 4 was SOOO much fun !! I really enjoyed my stay . It’s clean . The elevators I do wish didn’t take so long
Stayed 4 nights in May 2025

2/10 Terrible

Odeesh

Travelled with group
food was terrible and bad coustmer service. they advertise their rooftop party but everything there is extra money even as a diamond club you only get to go to the party but can sit anywhere without extra charge. don recommend this place riu is better
Stayed 5 nights in May 2025

10/10 Excellent

Joshuwa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

TJ

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Weird smell in our room and the ceiling fan would only turn on if it was on high
Stayed 4 nights in May 2025

10/10 Excellent

Shaquilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in May 2025

10/10 Excellent

Quinntan

Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this Resort!
Stayed 3 nights in May 2025