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Sunset Royal Beach Resort - All Inclusive

4.0 star property

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Room amenity
Room amenity
Room amenity
Free minibar, in-room safe, desk, iron/ironing board
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪6 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Place, Cancun Convention Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.4 out of 10
Very good
(16 reviews)
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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About this property

Sunset Royal Beach Resort - All Inclusive

Oceanfront property with 3 bars/lounges, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Sunset Royal Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Sunset Royal Beach Resort - All Inclusive offers 234 air-conditioned accommodations with DVD players and free minibar items. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya'ax Ché Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sunset Royal Beach Resort - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Acuario, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials, or manicures and pedicures at Ya'ax Ché Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach
Sunset Royal Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunset Royal Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Sunset Royal Beach Resort - All Inclusive. Free self parking is available.

This 4-star Cancun property is smoke free.

Guests are served free full breakfast.
Acuario - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Capriccio - This buffet restaurant specializes in Italian cuisine and serves breakfast and lunch. Open daily.
Moonlight Theater - This theme restaurant specializes in international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuario
  • Capriccio
  • Moonlight Theater

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Resort fee: MXN 200 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Royal Sunset Beach Resort
Royal Sunset Resort
Sunset All Inclusive
Sunset Royal Beach
Sunset Royal Beach All Inclusive
Sunset Royal Beach Cancun
Sunset Royal Beach Resort
Sunset Royal Beach Resort All Inclusive
Sunset Royal Beach Resort All Inclusive Cancun
Sunset Royal Resort
Sunset Royal Beach All Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive All-inclusive property

Sunset Royal Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 121 out of 486 reviews
Rating 8 - Good. 163 out of 486 reviews
Rating 6 - Okay. 92 out of 486 reviews
Rating 4 - Poor. 58 out of 486 reviews
Rating 2 - Terrible. 52 out of 486 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Artjona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
Stayed 9 nights in Jul 2025

4/10 Poor

ILIR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
Stayed 9 nights in Jul 2025

6/10 Okay

Bryan, Princeton

Travelled with partner
Liked: Cleanliness
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing time, food was good and service was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joemera

Yes
Stayed 2 nights in Jun 2025

6/10 Okay

LEESA MONIQUE

Travelled with group
Liked: Cleanliness, staff & service
Great beach and beautiful views
Stayed 10 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
Stayed 5 nights in Apr 2025

10/10 Excellent

tomasz

Stayed 6 nights in Mar 2025

8/10 Good

Roger, Cordova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Stayed 7 nights in Apr 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel, Jesus, Daniel do great work. All employees are extremely hard workimg and are always pleasant. The resort was small but perfect for couples or families.
Stayed 7 nights in Apr 2025

2/10 Terrible

Yun

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
Stayed 2 nights in Apr 2025

10/10 Excellent

Armando Josue Millano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
Stayed 4 nights in Apr 2025

8/10 Good

Jagpreet Singh

Stayed 2 nights in Mar 2025

8/10 Good

Bijo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,beach club,private beach,wide variety of dining options
Stayed 5 nights in Mar 2025

10/10 Excellent

maia

Stayed 4 nights in Mar 2025

4/10 Poor

Tajinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very limited foods
Stayed 4 nights in Mar 2025

8/10 Good

Macarioza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
Stayed 6 nights in Mar 2025

8/10 Good

Davide

Travelled with partner
Disliked: Property conditions & facilities
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
Stayed 6 nights in Mar 2025

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff & very clean hotel. Family friendly!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Kelly Viola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a wonderful job!
Stayed 7 nights in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stanislav, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing beach and great food selection.
Stayed 7 nights in Feb 2025

10/10 Excellent

Rashpal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, food is good, very comfortable atmosphere for vacations
Stayed 6 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
Stayed 7 nights in Feb 2025