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Sunset Royal Beach Resort - All Inclusive

4.0 star property

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Room amenity
Room amenity
On the beach, white sand, beach umbrellas, beach towels
Free minibar, in-room safe, desk, iron/ironing board
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪6 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Place, Cancun Convention Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(25 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Family Room, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Family Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed

Family Studio Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed

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About this property

Sunset Royal Beach Resort - All Inclusive

Catch some rays at the beach or spend the day relaxing at Sunset Royal Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Sunset Royal Beach Resort - All Inclusive offers 234 air-conditioned accommodations with DVD players and free minibar items. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya'ax Ché Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sunset Royal Beach Resort - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Acuario, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments, or manicures and pedicures at Ya'ax Ché Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach
Sunset Royal Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunset Royal Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Sunset Royal Beach Resort - All Inclusive. Free self parking is available.

This 4-star Cancun property is smoke free.

Guests are served free full breakfast.
Acuario - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Capriccio - This buffet restaurant specializes in Italian cuisine and serves breakfast and lunch. Open daily.
Moonlight Theater - This theme restaurant specializes in international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuario
  • Capriccio
  • Moonlight Theater

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Resort fee: MXN 200 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Royal Sunset Beach Resort
Royal Sunset Resort
Sunset All Inclusive
Sunset Royal Beach
Sunset Royal Beach All Inclusive
Sunset Royal Beach Cancun
Sunset Royal Beach Resort
Sunset Royal Beach Resort All Inclusive
Sunset Royal Beach Resort All Inclusive Cancun
Sunset Royal Resort
Sunset Royal Beach All Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive All-inclusive property

Sunset Royal Beach Resort - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 532 reviews
Rating 8 - Good. 173 out of 532 reviews
Rating 6 - Okay. 101 out of 532 reviews
Rating 4 - Poor. 61 out of 532 reviews
Rating 2 - Terrible. 57 out of 532 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zihao

Stayed 6 nights in Dec 2025

8/10 Good

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Ira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!
Stayed 5 nights in Dec 2025

8/10 Good

Shruti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. We just had one bad dinner experience where almost all the food during dinner was over 1.5 hours before the restaurant closing time.
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was always very clean and the staff were nice. The food was ok nothing too crazy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nakia DaFina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful!!!!!
Stayed 7 nights in Dec 2025

4/10 Poor

Rajesh

Travelled with family and small children
Liked: Cleanliness
Not good for vegetarians
Stayed 4 nights in Dec 2025

6/10 Okay

RAMAKRISHNA

Travelled with family and small children
Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful. But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better. I booked it last minute but would have probably researched better before booking. Not entirely satisfied but we were active and took trip to isla and xcaret so our trip went well. Hotel (not resort) doesn’t deserve a 4 star for sure.
Stayed 4 nights in Dec 2025

8/10 Good

mohammad

Travelled with family
Liked: Cleanliness
room was good, food quality specially the fish (cheapest tilapia fish was served again and again had no choice but to eat) was bad. Think twice before booking the second trip at this location.
Stayed 4 nights in Dec 2025

4/10 Poor

Donik

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The product and service is awesome we are pleased with the company
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Joelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Miho

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean & friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Staff & service, amenities
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sherille

Stayed 2 nights in Nov 2025

2/10 Terrible

Douglass, New York

Disliked: Cleanliness, property conditions & facilities
Closed when needed
Stayed 10 nights in Sep 2025

10/10 Excellent

Artjona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
Stayed 9 nights in Jul 2025

4/10 Poor

ILIR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
Stayed 9 nights in Jul 2025

6/10 Okay

Bryan, Princeton

Travelled with partner
Liked: Cleanliness
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing time, food was good and service was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joemera

Yes
Stayed 2 nights in Jun 2025

6/10 Okay

LEESA MONIQUE

Travelled with group
Liked: Cleanliness, staff & service
Great beach and beautiful views
Stayed 10 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
Stayed 5 nights in Apr 2025