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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Creator video
15 bars/lounges, 2 beach bars, poolside bar
View from room
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Pyramid Standard

Pyramid Standard

Pyramid Standard

7.2 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

Pyramid Ocean Front

Pyramid Ocean Front

7.0 out of 10
Good
(20 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Pyramid Master

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

Suite Pyramid Junior

Suite Pyramid Junior

  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

1 bedroom, free minibar, in-room safe, blackout curtains

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

Sian Kaan Beach Front

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Grand Oasis Cancun - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.0 out of 5, 1,675 reviews
The price is €245
includes taxes & fees
14 Nov - 15 Nov
The Grand Oasis Cancun - All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

All-inclusive property with 20 restaurants and a full-service spa
Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

During your stay at The Pyramid Cancun By Oasis - All Inclusive, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 20 restaurants and 15 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with reflexology, Swedish massages, or hydrotherapy at Sensoria Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 10 minutes by foot from Iberostar Cancun Golf Course and a 5-minute drive from La Isla Shopping Mall
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Reviews

The Pyramid Cancun By Oasis - All Inclusive Reviews

7.2

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1523 reviews
Rating 8 - Good. 313 out of 1523 reviews
Rating 6 - Okay. 237 out of 1523 reviews
Rating 4 - Poor. 158 out of 1523 reviews
Rating 2 - Terrible. 226 out of 1523 reviews

Reviews

8/10 Good

Kaushik

Liked: Cleanliness
Stayed 6 nights in Jul 2025

8/10 Good

Lavonda R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice place
Stayed 4 nights in Aug 2025

8/10 Good

Ping

Travelled with family
Liked: Cleanliness, amenities
We had a very enjoyable stay. The restaurants offered many choices, and the food was excellent. The pools were clean and well-maintained. The shows were professional and very entertaining. However, some appliances in the room were old and did not function well. The check-in and check-out staff were okay, but could have been more helpful and friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ravita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent vacation! So much to see and do at this hotel. The property is a huge resort and packed with activities. Wide variety of restaurants and pools. Live entertainment every night. Friendly staff, clean compound and lots of walking around. Beach front and a casino. Close to great shopping malls and night life. Really impressed and I will be back. I traveled for a family vacation with a 7 year old, 3 teenagers and 9 adults. There was something to keep everyone entertained for the entire week we were there. 5 stars!!
Stayed 5 nights in Aug 2025

8/10 Good

natalie

Stayed 4 nights in Aug 2025

8/10 Good

ANA Cecilia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large
Stayed 3 nights in Jul 2025

6/10 Okay

Luis

Stayed 2 nights in Aug 2025

4/10 Poor

JESUS, Carolina

Travelled with group
Disliked: Staff & service
Check in process easy. But most of our rooms were with beadsheets dirty and bathrooms dirty. Food quality EXTREMELY POOR for the price of this hotel. Facilities are ok. Service almost inexistent in most parts of the hotel. This is my 7th time in less than 5 years staying between Rivuera Maya and Cancun. And this hotel has SO MUCH to improve, starting with their quality and service. No, this is not a "pay for what you get". This hotel is very expensive.
Stayed 4 nights in Aug 2025

8/10 Good

Kristina

Stayed 2 nights in Jun 2025

2/10 Terrible

Lisbeth Ramirez, San Antonio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Aug 2025

6/10 Okay

Ricardo

Did not have a good experience
Stayed 6 nights in Jul 2025

2/10 Terrible

Gustavo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service
Stayed 5 nights in Aug 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly faculty beautiful fun
Stayed 4 nights in Jul 2025

6/10 Okay

Randy, Miami

Liked: Staff & service
Good
Stayed 3 nights in Jul 2025

8/10 Good

Jason, RIDGEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was really nice. Property is very big a little something for all type of age groups would definitely go back here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with oasis hotel! Recomended!!
Stayed 5 nights in Aug 2025

2/10 Terrible

Zufan

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Very unhelpful stuff when you ask something, they just don’t show you . I travel with my kids, especially if you have allergy problem don’t go there. They don’t know anything about it or they don’t help you with. she’ll be hundred percent in risk.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Rolando Alberto Guerra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very well located , it’s a nice place to stay couple of days, staff in restaurants is very generous and gentle, bar attendants are horrible, not polite and always in a bad mood.
Stayed 4 nights in Jul 2025

8/10 Good

Jean Marcel Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, amenities
Signed up for sián kián package(pearl bands) but wasn’t told that the adult only section was under construction when purchased.
Stayed 6 nights in Jul 2025

4/10 Poor

Nina, Pearland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Robert, Eastpointe

Stayed 4 nights in Jul 2025

8/10 Good

Marlene

Stayed 4 nights in Jul 2025

4/10 Poor

KaTiedra

Travelled with family
Disliked: Amenities
The facilities are old. There was a roach on the cereal in the buffet. I have pictures. There was a cockroach on the bar. I face discrimination at the Coyote Bites restaurant by Hector who refused to sit me. He told me my dress was too short and families were inside. I took a picture of a woman that arrived with cut off shorts and a tub top. The shorts were very short and he seated her. Our room had one large bed made of two. The room was not cleaned upon arrival. The room had empty beer bottles on the balcony and opened water in the fridge.
Stayed 4 nights in Jul 2025